Developer Network

AXL Developers:

A new comprehensive AXL Change Notification Feature has been added to our Administrative XML interface in Unified CM 10.0.

Due to scalability issues, the old Notification mechanism introduced in UCM 9.0 has been removed. The old notification feature only supported Users, Phones, and Lines, was never documented, and was not able to scale to meet our needs. Notification requests based on the 9.x mechanism will no longer work when using UCM release 10.0. No alternatives were available. We apologize for any inconvenience this change in direction may cause.

We are 100% confident the new 10.0 Notification feature is the right approach and aligns with our go-forward direction.

Please read the AXL Change Notification page which illustrates how your application can take advantage of this new, powerful feature

Finesse Developers,

Are you excited about Cisco Live in Orlando? We are because we're anxious to share all of the progress that the Finesse team has made over the past year. We also want to provide details on our Finesse 10.0 release.

There are two Finesse sessions this year:

• BRKCCT1031 -- Cisco Finesse: Revolutionizing the Agent Experience
• BRKCDN1001- Programming with the Finesse API

I will be co-presenting the programming session with Finesse Lead Architect, Gary Olmsted.

Have you built an integration to Cisco Finesse? If so, are you are interested in me showing a slide or two about your product in BRKCCT-1031? I don't provide endorsements or anything like that, but I am happy to make the attendees aware of how our development partners are using the Finesse API. Please send me an email if you are interested.

Ted Phipps
tephipps@cisco.com

A Cisco Solution Technology Integrator (STI) integrates and embeds Cisco products into a solution that it develops, manufactures, sells and supports. STIs can and do operate on a worldwide basis.

STIs are technology and infrastructure solution providers and sell either through their own direct sales force and/or through their reseller channel partners. Contractually, STIs are Cisco Channel Partners because they sign Cisco’s Indirect Channel Partner Agreement (ICPA) and an amendment to it which is the STI contract. However, because of the very nature of STIs and the business relationship Cisco has with them, Cisco’s channel incentive programs, partner certification and specialization requirements do not apply.

STIs, like OEMs, serve as a strategic go-to-market channel for Cisco. STIs give Cisco access to certain market segments and channels of distribution that we may not be privy to or inclined to pursuing ourselves. Additionally, the Cisco ingredient brand "Cisco Technology" is used by STIs along with their own brand to promote their solutions.

The basis for the financial relationship between Cisco and an STI is its annual forecast and past performance. Based on these metrics, discounts are provided to the STI which then purchases Cisco products either through Cisco authorized distributors or upon qualification, directly from Cisco.

The Worldwide Channels team appreciates your interest in the STI go-to-market model. If your company’s strategy has changed and is interested in integrated solution selling please click here and describe the solution, product requirements from Cisco, and provide a business forecast.

I am glad to see queries coming from developers as they start to develop complex applications using the Unity Connection API.
There are questions when using the notifications about the scale of the new applications being developed.

The developer should plan on doing a scale test to determine the final numbers. The various components that build the solution can provide their numbers, but combining them together can lead to situations which were not clear earlier.

On this page here we have posted what the performance tests on Unity Connection has determined -
docwiki page about scale

It's hard to believe it's been more than a month since Cisco Live Melbourne. Despite a long flight from the U.S., the experience was wonderful. There is no greater reward than hearing feedback from our partners and learning how the Cisco Developer Network has helped their businesses grow.

Partners I spoke with at the World of Solution during Cisco Live commented on the very high quality of leads generated from the show. My thanks to CDN partners including SolarWinds, Cyara, Nimble Storage, ScienceLogic, OpenText, Jabra, TelStrat, and Netformix who all shared their positive experiences, regarding both the CDN program and Cisco Live experience.

Have you registered for Cisco Live U.S.? This year the event takes place in Orlando, Florida from June 23-June 27. We hope you’ll join us.

As part of Cisco Live, our Developer Forum is a key opportunity for you to meet Cisco leaders and learn about technology advancements and membership benefits. The 1.5 day agenda will focus on your business imperatives and provide information through two focused tracks – technical and business – to ensure you have access to essential product lifecycle information from build to Go-to-Market.

The CDN Developer Forum is complimentary for all CDN members, but a reservation is required. You can register here. The Cisco Live U.S. Explorer Pass is included in your registration and entitles you to World of Solutions access along with keynotes and Super Sessions.

The Developer Forum offers your business development and marketing teams the opportunity to:
• Discuss best practices in identifying routes to market and building the right relationships that will drive Return on Investment (ROI).
• Develop a Channels strategy by identifying and gaining the attention of the right resellers to support your business model
• Learn how to use the Go-To-Market Resource Center to build and execute your Go-To-Market strategy and discover the key tools and assets available through the Resource Center to help your business thrive
• Stay current with CDN program enhancements and information about the 2013 CDN program strategic roadmap

The Developer Forum offers your technical team the opportunity to:
• Gain insight into the technology groups strategic roadmaps
• Increase your expertise in building solutions that leverage Cisco products
• Connect with key technical leads from the various Cisco technology groups

You can register for the Developer Forums here. As always, if you have any questions, please contact the CDN Program Office at cisco-developer-network@cisco.com.

I look forward to seeing you in Orlando.

Beth Bohdanowicz-Jensen
Director, Cisco Developer Network