RE: CUAE & CUCM separated by firewall http://developer.cisco.com/c/message_boards/find_category?p_l_id=13498&mbCategoryId=0 2013-05-24T14:46:24Z 2013-05-24T14:46:24Z Debanjan Biswas http://developer.cisco.com/c/message_boards/find_message?p_l_id=13498&messageId=1716117 2009-10-23T15:30:27Z 2009-10-23T15:30:27Z

Hi Brian,       Since, no response from your side, I assume the issue is resolved. I will be closing the issue from CUAE side. Let, me know if you again face the issue.       Thanks.   Regards Debanjan

Debanjan Biswas 2009-10-23T15:30:27Z Debanjan Biswas http://developer.cisco.com/c/message_boards/find_message?p_l_id=13498&messageId=1712693 2009-10-22T10:43:22Z 2009-10-22T10:43:22Z

  Hi Brian,   We have looked at the logs provided by you & we need few more details.       1) Which version of CUAE are you using?       2) Do you have enough licenses? Can you please provide the snapshot of 'License Management' & 'Usage Statistics' page.       3) Was this setup (or scenario) was working earlier or this is the first time you are using?       4) If the setup was working earlier is it possible that you have restarted the appserver without restarting the media engine?       5) I guess you are using a two party call. Whats the value of the 'hairpin' parameter of the 'CreateConference' API call. If the value is 'false' & if you using two party call then set this value to 'true'.       6) Can you please restart media engine & see how is the behavior?  

Debanjan Biswas 2009-10-22T10:43:22Z Debanjan Biswas http://developer.cisco.com/c/message_boards/find_message?p_l_id=13498&messageId=1691915 2009-10-14T16:31:27Z 2009-10-14T16:31:27Z

Hi Bill,     To answer your question I would like to know more informations regarding the deployment. We suggest using SIP protocols instead of H323.   1) CUAE or CallManager which will be outside the firewall? 2) What kind of CUAE APIs you are planning to use? CallControl (SIP), JTAPI, AXL/SOAP, EM, Presence. 3) Whether Media Engine will be in different box than the appserver or they will be together? If separate whether they will be in public or private domain? 4) Are you going to use CUAD or ETCH based application? 5) If you are planning to use ETCH based application, where it will be running? In public or private domain. 6) Are you planning to use SIP trunk to CUAE or virtual device of CUAE? There is registration sip port range.   Regards Debanjan

Debanjan Biswas 2009-10-14T16:31:27Z