Set Enterprise Call Info doesn't work http://developer.cisco.com/c/message_boards/find_category?p_l_id=146489&mbCategoryId=0 2013-05-20T17:12:31Z 2013-05-20T17:12:31Z Ruslan Amrahov http://developer.cisco.com/c/message_boards/find_message?p_l_id=146489&messageId=5163822 2012-02-17T09:26:43Z 2012-02-17T09:26:43Z

Hello, Team! I have got a case: there is a UCCX IVR that allows user to reach agent. After that Agent forwards the call to other IVR application there user is prompted to enter the PIN. Is it possible to get the caller back to the same Agent which forwarded him to the mentioned IVR?   Thank you!

Ruslan Amrahov 2012-02-17T09:26:43Z Ruslan Amrahov http://developer.cisco.com/c/message_boards/find_message?p_l_id=146489&messageId=2155616 2010-04-30T12:26:57Z 2010-04-30T12:26:57Z

Dear Team,     We have installed CallManager 7.0.2 and UCCX 7 on customer site.  We have made a script to get CallerID, and based on database output, assign returned data to custom variable on the agent application.  We configured layort to display that variable on the agent application.  It displays variable¿s name, but not it¿s value.  Even if I configure variable with static value, it doesn¿t help.

Ruslan Amrahov 2010-04-30T12:26:57Z