RE: Direct SIP call

RE: infotag access now broken in 15.2 !!!

2013-01-30T10:44:04Z

Hi Paolo, Could you please share the logs for the passed and failed images specifying which images being used for testing. As it is specific to the IOS we need to get our DE team invoved to proceed further. Thanks, Anusha

RE: Using Tcl-script packages in IVR Tcl-scripts

2012-11-29T06:11:12Z

Hi King, You can use the following cli after loading your script in the voice gateway to view the version 2811#sh call app voice Thanks, Anusha

RE: aa Tcl on cme with 3905

2012-11-23T06:08:09Z

Hi Lisandro, Please share us the logs with the following debugs enabled to further analyze the issue deb voip app tcl deb voip app scr deb voip ccapi inout Thanks, Anusha

RE: Leg setup command returns before call is connected

2012-11-09T10:42:07Z

Hi Chris, I had tried your sample app by replacing the vxml stuff with a normal media file since had issue TTS and it worked properly with the follwoing changes in FSM set fsm(SETUP,ev_setup_indication) "action_setup same_state" set fsm(any_state,ev_media_done) "action_voice_dialog_complete same_state" Is it possible to check the same whether it is working fine for normal audio file first so that it would be easy to isolate the issue. Even if it is not working for normal audio file, please share the logs along with the IOS version being used in this case. Thanks, Anusha

RE: How Can I receive a remote dtmf?

2012-10-23T04:57:04Z

Hi Jean, You can collect the digits from the outgoing leg. Before that store the outgoing leg id in some variable and use the same in the leg collectdigits. Example: set out_leg [infotag get leg_outgoing] leg collectdigits $out_leg Thanks, Anusha

RE: infotag access now broken in 15.2 !!!

2012-10-15T11:00:33Z

Hi Paolo, There is a Spurious memory issue in 15.2 tracked in defect CSCub62116. Please test with the fix images and see whether it resolves your issue. Thanks, Anusha

RE: Strange max-conn behaviour

2012-09-17T10:09:05Z

Hi Mark/Grant, You may be encountering the following Defect CSCsb81156. Please make sure you are using the versions that has the fix for the defect. Hope it is useful ! Thanks, Anusha

RE: Max call optimization

2012-09-07T05:12:56Z

Hi Adolfo, The maximum number of call varies from platform to platform. There is no specific API for controlling the same. As the higher number of concurrent calls requires more memory, we can just try playing less media so that less memory is being used. But we don't have any stats to tell what is the number of max call for what type of router. Thanks, Anusha

RE: 7301 IPIPGW Gateway not been able to run VXML

2012-09-06T10:24:30Z

Hi Adolfo, We can't extend our support for 72XX/73XX platforms as we do not test VXML/TCL application on 72XX/73XX platforms. Thanks, Anusha

RE: Max call optimization

2012-09-06T10:14:41Z

Hi Adolfo, Sorry for missing out your query as we didn't get the mail alert for the same. With regard to your query about the performance issue for the 2 platforms, I will check our DE team and revert back to you. Just wanted to keep you informed that 3745 platform has been EOLed. Thanks, Anusha

RE: 3845 IVR fails but 2821 works..why?

2012-09-06T06:31:06Z

Hi Leon, Our DE team are saying that as the debugs were collected from console (not from buffer), several debugs are lost and can't say what codec was negotiated on the incoming call. Please collect the logs from logging buffer with the following debugs enabled for 3845 router which is having issue rather than 3745 as it has been EOLed. debug voip ccapi def debug voip app Thanks, Anusha

RE: script to play ringback tone

2012-09-05T07:41:08Z

Already addressed in the below thread http://developer.cisco.com/web/vgapi/forums/-/message_boards/view_message/6147740 Thanks, Anusha

RE: 3845 IVR fails but 2821 works..why?

2012-09-05T07:32:53Z

Hi Leon, Apologize for the delay ! We are yet to receive the updates from our DE team. Will surely get back to you once I get an update from them. Thanks, Anusha

RE: Direct SIP call

2012-09-04T09:03:14Z

Hi Anupam, Actually we had tried with SIP and SCCP phones and were able to hear the audio file being played in our lab. Please check whether you are hitting the following Defect CSCsl61416. Try to upgrade the IOS version or work around specified over there and see whether it resolves your issue. Thanks, Anusha

RE: Direct SIP call

2012-09-04T08:06:55Z

Hi Anupam, Thanks for sharing the docs, we will test this in our lab and revert back to you. Thanks, Anusha

RE: Direct SIP call

2012-09-04T07:28:51Z

Hi Anupam, Is it possible to share us the VXML doc along with the audio files to test the same in our local lab. Meanwhile if you have valid developer support contract id please raise a developer support case for the same to track this issue. Also mention the clear call flow that you are trying in your setup. Thanks, Anusha

RE: Direct SIP call

2012-09-03T10:35:37Z

Hi Anupam, Try adding the following cli to the 'dial-peer voice 2 voip' and see whether it resolves your issue session protocol sipv2 Thanks, Anusha

RE: Direct SIP call

2012-09-03T08:16:38Z

Hi Anupam, Could you please share us the running config along with the logs with the following debugs enabled. deb voip app deb ccsip all Let me see whether I could trace anything out of this ! Thanks, Anusha

RE: Direct SIP call

2012-09-03T06:58:01Z

Hi Anupam, May I know which IOS version is being used in your case? Thanks, Anusha.

RE: Direct SIP call

2012-08-31T11:33:34Z

Hi Anupam, Please try one of the below options and see whether your issue gets resolved. - Configure 'g729br8' instead of 'g729r8' on SIP GW, if that is the correct codec. - Configure 'voice service voip -> sip -> g729 annexb-all' on SIP GW to allow GW to accept either forms of g729. Thanks, Anusha