Agent Login Logout Report for CUIC 8.5(2) http://developer.cisco.com/c/message_boards/find_category?p_l_id=1490071&mbCategoryId=0 2013-05-24T19:18:40Z 2013-05-24T19:18:40Z MANIVANNAN PARAMASIVAM http://developer.cisco.com/c/message_boards/find_message?p_l_id=1490071&messageId=5044776 2012-01-22T08:16:05Z 2012-01-22T08:16:05Z

Dear Luis,   As I am refering your idea to generate the agent media logout report in CUIC 8.5, everything was perfect when do the report generate, but when I run the report there is no output, I am refering the Historical database source. Could you please provide some idea how to cross check.   with Regards, Manivannan

MANIVANNAN PARAMASIVAM 2012-01-22T08:16:05Z MANIVANNAN PARAMASIVAM http://developer.cisco.com/c/message_boards/find_message?p_l_id=1490071&messageId=5044763 2012-01-22T07:26:44Z 2012-01-22T07:26:44Z

Hi All,   We have recently upgraded our OLD HIPCC Platform from 7.0 to 8.5, now we are facing problems with report since web views is removed from this version onwards we are using CUIC 8.5, now call center supervisor looking for the same templates which was available in cisco web view, at present they are asking [b][u]agent media logout status agent03[/u][/b] report in CUIC kindly any one help us to get the template.   with Regards, Manivannan

MANIVANNAN PARAMASIVAM 2012-01-22T07:26:44Z