Event dropped because all object is null, why?

RE: How to monitor a call made from TCL script?

2010-07-15T01:21:20Z

[quote]There is no interworking between Tcl and UCXSi. The only thing we can do is monitoring the phone not tha call on UCXSI. If we know the calling number of Tcl call we get to know that when phone under monitoring rings. Thanks ![/quote] That's exactly what we tried to do. We setup our UCXSI client to monitor the calling number on the phone, however no ringing/answer events were caught by the CSTAlistener when the calls are initialed from the TCL script.

How to monitor a call made from TCL script?

2010-07-14T23:40:19Z

We have a TCL script runing as a service on CME. It will redirect incoming calls based on the time of days, for example direct call to 101 in the day time and 102 in the evening. Unfornately, our UCXSI client does not get event notification if the call is made from the TCL script. Can the TCL script work with UCXSI? If yes, how?

RE: Event dropped because all object is null, why?

2010-07-14T23:35:52Z

We figured this out. Our incoming calls are from Call Manager, and the CCM talks the CME via H.323 gateway. Once we changed the H.323 gateway to a SIP trunk, it starts working. However, there are still potential issues because we have no control of our customer's CCM settings.

Event dropped because all object is null, why?

2010-07-13T23:53:41Z

We setup a CMECSTAListener to monitor a phone extension events. However, after received the first "ADDRESS_ACTIVATED" event, all other events has been dropped and the listener onNotification method is never invoked. Got error message: "call is null, not able to construct the topo, drop the event". Anybody knows why? Thanks in advanced. Below is the log output from my console: [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.siputil.DsSipInviteDialogNonInviteProcessInterfaceImpl Request received [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.siputil.DsSipInviteDialogNonInviteProcessInterfaceImpl ------------------- request ------------------ [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.siputil.DsSipInviteDialogNonInviteProcessInterfaceImpl INFO sip:101_0013C3D664D7@192.168.30.166:5060;transport=tcp SIP/2.0 Via: SIP/2.0/TCP 192.168.1.88:5060;branch=z9hG4bK3C661 Max-Forwards: 69 To: CME_SDK ;tag=ds2e9594bb From: ;tag=446DD8-16BE Call-ID: 12790469607502@192.168.30.166 CSeq: 101 INFO Content-Length: 390 Date: Tue, 13 Jul 2010 18:55:31 GMT User-Agent: Cisco-SIPGateway/IOS-12.x Timestamp: 1279047357 Contact: Content-Type: application/csta+xml Content-Disposition: signal;handling=required 0000000D tel:101 tel:101 hold normal [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.siputil.DsSipInviteDialogNonInviteProcessInterfaceImpl --------------- end of request --------------- [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.CMECSTAAbstractSession Session: dispatch... [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.cstaxmlutil.EventFactory com.cisco.cme.cti.jaxbgen.ecma323ed3.LocalDeviceID [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.event.CMECallNotification CallNotification: call is null [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.CMECSTAAbstractSession Session.dispatch: Receive notification... [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.CMECSTAAbstractSession Session.dispatch: group=EVENTGROUP_CSTA_CALL_NOTIFICATION [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.CMECSTAAbstractSession Session.dispatch: type=CALL_CONNECTION_HOLD [CMESDK] [2010-07-13 14:49:47,812] INFO com.cisco.cme.cti.CMECSTAAbstractSession Session.dispatch[CALL_CONNECTION_HOLD]: call is null, not able to construct the topo, drop the event