Marjie Ennis Floyd http://developer.cisco.com/web/ccr/wikidocs?p_p_auth=qI9RoWoi&p_p_id=36&p_p_lifecycle=0&p_r_p_185834411_nodeId=2158711&p_r_p_185834411_title=&Wiki+Home 2012-09-25T13:39:48Z 2012-09-25T13:39:48Z

=== This is the home page for the Contact Center Reporting Wiki space. === [[Additional Contact Center and CUIS Resources]]

Marjie Ennis Floyd 2012-09-25T13:39:48Z Marjie Ennis Floyd http://developer.cisco.com/web/ccr/wikidocs?p_p_auth=qI9RoWoi&p_p_id=36&p_p_lifecycle=0&p_r_p_185834411_nodeId=2158711&p_r_p_185834411_title=&CUIC+7.5 2012-09-25T13:37:11Z 2012-09-25T13:37:11Z

===Delete Users=== CUIC 7.5 by design does not have a feature to delete users. As a workaround, you can execute the procedure [[Delete users|listed in this page]] for removing a user.

Marjie Ennis Floyd 2012-09-25T13:37:11Z Prabhu Periasamy http://developer.cisco.com/web/ccr/wikidocs?p_p_auth=qI9RoWoi&p_p_id=36&p_p_lifecycle=0&p_r_p_185834411_nodeId=2158711&p_r_p_185834411_title=&Delete+users 2010-09-03T15:26:10Z 2010-09-03T15:26:10Z

Steps to delete a CUIC 7.5 user. 1. Back up the IC database. 2. From Microsoft SQL Studio, run the script below against the CUIC database. 3. Expand Stored Procedures. 4. Locate, right-click, and execute the procedure named asp_DeleteUser. Then click Execute Stored Procedure. 5. Fill in the user name (domain\username)and execute the procedure. **SCRIPT** ---- SET QUOTED_IDENTIFIER ON set ANSI_NULLS ON GO -- Delete all user related information for a given UserName (Domain\Name format) IF NOT EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID(N'[dbo].[asp_DeleteUser]') AND type in (N'P', N'PC')) EXEC dbo.sp_executesql @statement = N' CREATE PROCEDURE [dbo].[asp_DeleteUser] @UserName varchar(150) AS BEGIN DECLARE @errorFound tinyint Select @errorFound = 0 BEGIN TRANSACTION SELECT UserName FROM AA_Users WHERE UserName = @UserName IF @@ERROR > 0 SET @errorFound = 1 DELETE AA_SharedObjects WHERE SharedWithID = @UserName AND PermissionInheritedFromID = (SELECT UserGroupID FROM AA_UserGroupMembership WHERE UserID=@UserName) DELETE AA_UserGroupMembership WHERE UserID = @UserName and UserGroupID = (SELECT UserGroupID FROM AA_UserGroupMembership WHERE UserID=@UserName) DELETE AA_UsersAllowedReports WHERE UserID = @UserName DELETE AA_CollectionsToUsers WHERE UserID = @UserName DELETE UserRoles WHERE UserID = (SELECT UserID FROM Users WHERE UserName = @UserName) IF @@ERROR > 0 SET @errorFound = 1 DELETE FROM Users WHERE UserName = @UserName DELETE FROM AA_Users WHERE UserName = @UserName IF (@@ERROR > 0) OR (@errorFound > 0) BEGIN ROLLBACK END ELSE BEGIN COMMIT END END ' GO ----

Prabhu Periasamy 2010-09-03T15:26:10Z Carmen Logue http://developer.cisco.com/web/ccr/wikidocs?p_p_auth=qI9RoWoi&p_p_id=36&p_p_lifecycle=0&p_r_p_185834411_nodeId=2158711&p_r_p_185834411_title=&Sample+Release+8.0+Report 2010-06-09T01:08:13Z 2010-06-09T01:08:13Z

Carmen Logue 2010-06-09T01:08:13Z David Nguyen http://developer.cisco.com/web/ccr/wikidocs?p_p_auth=qI9RoWoi&p_p_id=36&p_p_lifecycle=0&p_r_p_185834411_nodeId=2158711&p_r_p_185834411_title=&Additional+Contact+Center+and+CUIS+Resources 2010-05-02T00:43:42Z 2010-05-02T00:43:42Z

<p>Below are additional sources of information for Cisco Unified Intelligence Suite and Contact Center Reporting</p> <ul> <li>CCBU Dev Twitter Account: <a href="http://twitter.com/ccbu_dev" target="_top">CCBU_Dev</a></li> <li>CCBU Twitter Account: <a href="http://twitter.com/CiscoCC" target="_top">CiscoCC</a></li> <li><a href="https://www.myciscocommunity.com/community/technology/collaboration" target="_top">Cisco Communities</a></li> <li><a href="https://www.myciscocommunity.com/community/technology/collaboration/usergroups" target="_top">Join the Contact Center Users' Group</a></li> </ul>

David Nguyen 2010-05-02T00:43:42Z