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Cisco CTI Supported Device Matrix 3.5

Ting-Hao Chen — 2013-04-09T15:33:03Z

CTI (TAPI/JTAPI) Supported Device Matrix

Last update 04/08/2013

Device/Phone Model	SCCP	SIP	Remarks
Analog Phone	XX		Limitations for this device described at: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/4_1_3/developer/jtdevch1.html#wp1029269
Cisco 12 S	XX		End of Software Maintenance Release 2001
Cisco 12 SP	XX		End of Software Maintenance Release 2001
Cisco 30 SP+	XX		End of Software Maintenance Release 2001
Cisco 3905		XX	Not a CTI supported device
Cisco 3911	NA	NA	Not a CTI supported device
Cisco 6901	XX	XX
Cisco 6911	XX	XX
Cisco 6921	XX	XX
Cisco 6941	XX	XX
Cisco 6945	XX	XX
Cisco 6961	XX	XX
Cisco 7902	XX		End of Software Maintenance Release 2007
Cisco 7905	XX		End of Software Maintenance Release 2007
Cisco 7906	XX	XX
Cisco 7910	XX		End of Software Maintenance Release 2007
Cisco 7911	XX	XX
Cisco 7912	XX		End of Software Maintenance Release 2007
Cisco 7914 Sidecar	XX		End of Software Maintenance Release 2010
Cisco 7915 Sidecar	XX	XX
Cisco 7916 Sidecar	XX	XX
Cisco CKEM Sidecar	XX	XX	Not a CTI supported device
Cisco 7920	XX		End of Software Maintenance Release 2008
Cisco 7921	XX
Cisco 7925 & 7925-EX	XX
Cisco 7926	XX
Cisco 7931	XX	XX	CTI supported only if roll-over is disabled. Starting with 7.1 this device is supported when corresponding role is added to user
Cisco 7935	XX		End of Software Maintenance Release 2005
Cisco 7936	XX		End of Software Maintenance Release 2011
Cisco 7937	XX
Cisco 7940	XX		End of Software Maintenance Release 2011
Cisco 7941	XX	XX
Cisco 7941G-GE	XX	XX	End of Software Maintenance Release 2009
Cisco 7942	XX	XX
Cisco 7945	XX	XX
Cisco 7960	XX		End of Software Maintenance Release 2011
Cisco 7961	XX	XX
Cisco 7961G-GE	XX	XX	End of Software Maintenance Release 2009
Cisco 7962	XX	XX
Cisco 7965	XX	XX
Cisco 7970	XX	XX	End of Software Maintenance Release 2009
Cisco 7971	XX	XX	End of Software Maintenance Release 2009
Cisco 7975	XX	XX
Cisco 7985	XX		End of Software Maintenance Release 2011
Cisco 8831		XX
Cisco 8941	XX	XX
Cisco 8945	XX	XX
Cisco 8961		XX	phoneSetDisplay() interface is not supported
Cisco 9951		XX	phoneSetDisplay() interface is not supported
Cisco 9971		XX	phoneSetDisplay() interface is not supported
Cisco DX650		XX	phoneSetDisplay() interface is not supported
Cisco E20		XX	Not a CTI supported device
Cisco EX60		XX	Not a CTI supported device
Cisco EX90		XX	Not a CTI supported device
Cisco CTS 500		XX	Not a CTI supported device
Cisco CTS 500-32		XX	Not a CTI supported device
Cisco CTS (all other models)		XX	Not a CTI supported device
Cisco ATA 186	XX		Limitations for this device described at: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/4_1_3/developer/jtdevch1.html#wp1029269
Cisco ATA 187	NA	NA	Not a CTI supported device
Cisco ATA 188	NA	NA	Not a CTI supported device
Cisco Cius (Wifi & 4G)		XX	Product Discontinued
Cisco IP Communicator	XX	XX
Cisco Jabber for Windows - Softphone Mode		XX	Requires Jabber for Windows 9.0 or later
Cisco Jabber for Windows - Extend/Connect Mode	NA	NA	Requires CUCM 9.1(1a) and Jabber for Windows 9.1(2) or later
Cisco Jabber for Windows - Remote Desktop Control Mode	NA	NA	Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support.
Cisco Jabber for Mac - Softphone Mode		XX	Requires CUCM 8.6(1)
Cisco Jabber for Mac - Remote Desktop Control Mode	NA	NA	Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support.
Cisco Jabber for iPad	NA	NA	Not a CTI supported device
Cisco Jabber for iPhone	NA	NA	Not a CTI supported device
Cisco Jabber for Android	NA	NA	Not a CTI supported device
Cisco Unified Personal Communicator- Softphone Mode		XX	CTI support added in CUPC release 8.5(1)
Cisco Unified Personal Communicator- Remote Desktop Control Mode	NA	NA	Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support.
Cisco Unified Communications Integration for Microsoft Office Communicator/Lync - Softphone Mode	NA	NA	Not a CTI supported device
Cisco Unified Communications Integration for Microsoft Office Communicator/Lync - Remote Desktop Control Mode	NA	NA	Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support.
Cisco Unified Communications for RTX (CUCRTX) - Softphone Mode	NA	NA	Not a CTI supported device
Cisco Unified Communications for RTX (CUCRTX) - Remote Desktop Control Mode	NA	NA	Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support.
Cisco Web Communicator for Wx Social - Softphone Mode	NA	NA	Not a CTI supported device
Cisco Web Communicator for Wx Social - Remote Desktop Control Mode	NA	NA	Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support.
Cisco Unified Communications Integration for WebEx Connect - Softphone Mode	NA	NA	Not a CTI supported device
Cisco Unified Communications Integration for WebEx Connect - Remote Desktop Control Mode	NA	NA	Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support.
Cisco VGC Phone	XX
VG224	NA	NA	Not a CTI supported device
VG248	XX		Limitations for this device described at: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/4_1_3/developer/jtdevch1.html#wp1029269
CTI Port	NA	NA	CTI Supported virtual device that doesn't use SCCP or SIP
CTI Remote Device (Extend/Connect)	NA	NA	CTI Supported virtual device that doesn't use SCCP or SIP
CTI Route Point	NA	NA	CTI Supported virtual device that doesn't use SCCP or SIP
ISDN BRI Phone	NA	NA	Not a CTI supported device
IMS Client	NA	NA	Not a CTI supported device
Mobile Communicator	NA	NA	Not a CTI supported device

Special Firmware Download Instructions:

1. Navigate to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

2. Select IP Telephony, then IP Phones

3. Navigate to the appropriate IP Phone Model Folder as determined by the device model.

4. After downloading the firmware, please refer to the firmware upload instructions found in the Unified CM Administration guide.

Compatibility of Cisco IP Phones & Clients

Phone models that are End of Software Maintenance will continue to be supported on the latest Unified Communications Manager releases. However, they will not take advantage of any new Unified Communications Manager or firmware features associated with that release.

For more information on End of Sale phone models, reference the model's End of Sale announcement for information on level of firmware and hardware support.

Reason Codes and Cause Codes 1.1

Adrienne Moherek — 2013-04-04T22:10:43Z

These Cause Code values are returned by CiscoCallEv.getCiscoCause() Interface. Every call event provides CiscoCause. The CiscoFeatureReason values are returned by CiscoCallEv. getCiscoFeatureReason() Interface. Every call event provides CiscoFeatureReason. **CUCM 9.1** [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/9_1_1/troubleshoot.html#wp1036073|Reason Code]] [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/9_1_1/troubleshoot.html#wp1036206|Cause Code]] **CUCM 9.0** [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/9_0_1/troubleshoot.html#wp1036073|Reason Code]] [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/9_0_1/troubleshoot.html#wp1036206|Cause Code]] **CUCM 8.6** [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/8_6_1/troubleshoot.html#wp1036073|Reason Code]] [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/8_6_1/troubleshoot.html#wp1036206|Cause Code]] **CUCM 8.5 ** [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/8_5_1/troubleshoot.html#wp1036073|Reason Code]] [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/8_5_1/troubleshoot.html#wp1036206|Cause Code]] **CUCM 8.0 ** [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/8_0_1/troubleshoot.html#wp1036073|Reason Code]] [[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/8_0_1/troubleshoot.html#wp1036206|Cause Code]]

JTAPI Case Opening Steps 6.1

Adrienne Moherek — 2012-10-12T16:43:26Z

For development issues and questions that cannot be addressed through these services, CDN also offers members the ability to open support cases with our development engineering team utilizing Cisco’s case tracking application.

For CDN Community Members: This service is available as an annual fee-based subscription. Pricing: This fee varies by theater.

For CDN Technology Partners: This service is included in your CDN Technology Partner memberships.

Learn more about purchasing a developer support subscription

To help resolve your case quickly, please provide the following information while opening a developer support case for a JTAPI issue.

General description of the problem
Is the problem reproducible or intermittent?
Device Names, Directory Names (DN's)
Observed vs. expected API behavior
Version Number of CUCM
Version Number of JTAPI
JTAPI Logs (Gathering detailed level JTAPI Logs )
Cisco CTI/Call Manager Traces( Gathering CTI SDI/SDL Traces )

Time Stamp of the Issue

Note : Please note that it is important to have matching CTI, CM, and JTAPI logs with the same time stamp covering the problem scenario.

Gathering detailed level JTAPI traces

Step 1:
Go to Start > Programs > Cisco Unified JTAPI > JTAPI Preferences.
Step 2: The JTPrefs application allows you to enable or disable various kinds of tracing.To turn on JTAPI traces run JTPrefs, and in JTAPI Tracing tab, select all the trace levels.
Step 3: If DEBUG is enabled, JTPREFS allows you to enable/disable various debugging levels.
1. JTAPI_DEBUGGING is used to trace JTAPI methods and events.
2. JTAPI_IMPLDEBUGGING is for internal JTAPI implementation trace.
3. CTI_DEBUGGING is to trace Unified CM events sent to JTAPI implementation.
4. CTIIMPL_DEBUGGING for internal CTICLIENT implementation trace.
5. PROTOCOL_DEBUGGING for full CTI protocol decoding.
6. MISC_DEBUGGING-miscellaneous low-level debug trace.

Different Tabs of the JTAPI Preferences window are as shown below :

JTAPI Tracing Tab
Log Destination Tab
Cisco Unified CM Tab
Advanced Tab
Security Tab

Gathering CTI/CM (SDI/SDL) Traces

Please enable the following on Call Manager Side to collect CTI-SDI traces.
1. From Cisco Unified Serviceability go to Trace and select Configuration
2. Select the server and click Go. Select CM Services and click Go. Select Cisco CTIManager(Active) and Click Go.
3. Check the Trace Output Settings, if there is a large amount of traffic, you may need to increase the number and/or size of the files to ensure they are not overwritten too quickly. For this purpose leaving this column default is fine.
4. Select Select SDL Configurations in related links and do similar configurations to collect the CTI SDL Traces.
Please Enable the following on Call Manager Side to collect CCM-SDI traces.
1. From Cisco Unified Serviceability go to Trace and select Configuration
2. Select the server and click Go. Select CM Services and click Go. Select Cisco CiscoCallManager(Active) and Click Go.
4. Check the Trace Output Settings, if there is a large amount of traffic, you may need to increase the number and/or size of the files to ensure they are noy overwritten too quickly. For this purpose leaving this column default is fine.
Run the test (The application you want to test or which is creating the issue).
If you don't have the RTMT tool, Download it from the Call Manager Admin Page -> Application -> Plugin.
Now, using the RTMT Tool, you can collect the CCM/CTI (SDI/SDL)traces, for that connect to CM and select Trace&Log Central and/or double click on collect files. Check all the servers for Cisco CTIManager & Cisco CallManager
On Collect File option screen, Select an Absolute range approximately 30 minutes before and after your test run. To zip the files is a convenient option. Please e-mail or attach these files to your case using the on line TAC case tool.

Helpful Links 1.1

Adrienne Moherek — 2012-10-12T16:22:41Z

* **libSRTP**[[http://srtp.sourceforge.net/srtp.html|http://srtp.sourceforge.net/srtp.html]] Description: An open-source implementation of the Secure Real-time Transport Protocol (SRTP) originally authored by Cisco Systems, Inc. It is available under a BSD-style license. * **CDN Support Services **[[http://developer.cisco.com/web/devservices]] Description: CDN offers members the ability to open support cases with our development engineering team utilizing Cisco’s case tracking application.

Frequently Asked Questions 1.9

Adrienne Moherek — 2012-10-12T16:18:56Z

== Message Board == Link to Forum Discussion ==> [[http://developer.cisco.com/web/jtapi/forums|Forums]] == Error Code Returned by CiscoJtapiException == [[Error Code|Error Code Table]] == Correlation between JTAPI and TAPI CallID == **JTAPI CallID calculation formula** JTAPI Calculates CallID using the below logic:- JTAPI Call Id = First 8 bits for CallManagerID and 24 bits for CallID -> ((callManagerID & 0x00ff) << 24) | (globalCallID & 0x00ffffff) For example, if the CallManagerID= 1 (0x01) and the CallID=3884 (0x00000F2C), then using the above formula JTAPI CallID becomes 0x01000F2C which is 16781100 in decimal. **TAPI CallID calculation formula** TAPI Calculates CallID using the below logic:- TAPI CALLID = First 10 bits for CallManagerID and 22 bits for CallID -> ((callManagerID & 0x03ff) << 22) | (globalCallID & 0x003fffff) For example, if the CallManagerID= 1 (0x01) and the CallID= 0x00000F2C, then using the above formula TAPI CallID becomes 0x00400F2C. From this we can find, TAPI CallID is different from that of JTAPI CallID. More info:- JTAPI exposes two interfaces that expose call id. However the integer value of call id exposed by JTAPI already is deprecated in 8.0. So from 8.0 onwards, JTAPI application should use non-integer interface to obtain call id, and TAPI app should use new info in LineCallInfo::DevSpecific which exposes both CallManagerID and CallID. However the old interface is deprecated but not removed yet. If the developers want, they still can use the above formulas to correlate call ids for pre-8.0 CUCM releases. The deprecation only applies to 8.0 and onwards.

Wiki Home 12.9

Cisco InternalApps — 2012-10-02T19:34:29Z

Cisco JTAPI Wiki

Cisco Unified JTAPI Supported JVM Versions 4.5

Matthew J Denapoli — 2012-09-28T21:26:11Z

Operating System	Version	Unified CM Release 4.x	Unified CM 5.x	Unified CM 6.x	Unified CM 7.x	Unified CM 8.0/8.5	Unified CM 8.6	Unified CM 9.0
Linux	AS 3.0	IBM JVM 1.3.1 IBM JVM 1.4.2 Sun JVM 1.3.1 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6 Sun JVM 1.5.0.4 Sun JVM 1.4.2	Not supported	Not Supported
Linux	Red Hat 7.3	IBM JVM 1.3.1 IBM JVM 1.4.2 Sun JVM 1.3.1 Sun JVM 1.4.2	SunJVM 1.5.0.4 Sun JVM 1.4	SunJVM 1.5.0.4 Sun JVM 1.4	SunJVM 1.5.0.4 Sun JVM 1.4	Not Supported	Not supported	Not Supported
Linux	Red Hat Enterprise(32bit)	Not Supported	RH 3.6 (UCM 5.0) RH 3.8 (UCM 5.1) Sun JVM 1.4.2	RH 3.8 (UCM 6.x) Sun JVM 1.4.2 Sun JVM 1.5.0	RH 4.4 (UCM 7.0) RH 4.6 (UCM 7.1.2) RH 4.7(UCM 7.1.x) Sun JVM 1.4.2 Sun JVM 1.5.0 Sun JVM1.6.0	RH 4.7(UCM 8.0) RH 4.8(UCM 8.5) Sun JVM 1.6.0	RH 5.5 Sun JVM 1.6.0.5	RH 5.5 Sun JVM 1.6.0.29
Linux	Red Hat 5.5 (64 bit)	Not supported	Not supported	Not Supported	Not Supported	Not supported	Sun JVM 1.6.0.5	Sun JVM 1.6.0.29
Solaris	6.2 on Sparc & x86	Sun JVM 1.3.1 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6 Not supported in 8.5.1 and above	Not supported	Not Supported
Windows	XP (32 bit) 2003 Server 2008 Server R1/R2( 32 bit)	Sun JVM 1.3.1 Sun JVM 1.4.2 Sun JVM 1.5.0_13	Sun JVM 1.6 Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6 Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6 Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6 Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6.0.5	Sun JVM 1.6.0.29
Windows	Vista (32 bit)	Sun JVM 1.3.1 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6 Sun JVM 1.5.0.4 Sun JVM 1.4.2	Sun JVM 1.6.0.5	Sun JVM 1.6.0.29
Windows	Windows 7(32- & 64- bit) 2008 Server R2( 64 bit)	Not supported	Not supported	Not supported	Not supported	Not supported	Sun JVM 1.6.0.5	Sun JVM 1.6.0.29
VMWare	ESXi Version 4.0 Windows 2008 and 2003 virtual machines	Not supported	Not supported	Not supported	Not supported	Sun JVM 1.6	Sun JVM 1.6	Sun JVM 1.6.0.29

Error Code 3.0

Matthew J Denapoli — 2012-09-28T21:25:54Z

ErrorCode Returned by CiscoJtapiException

CiscoJtapiException Error Code	Hex Value
UNSPECIFIED	0x0
CTI_FAILURE	0x8CCC0000
TIMEOUT	0x8CCC0001
NO_ACTIVE_DEVICE_FOR_THIRDPARTY	0x8CCC0002
EXISTING_FIRSTPARTY	0x8CCC0003
ILLEGAL_HANDLE	0x8CCC0004
UNDEFINED_LINE	0x8CCC0005
ILLEGAL_CALLINGPARTY	0x8CCC0006
CALL_ALREADY_EXISTS	0x8CCC0007
LINECONTROL_FAILURE	0x8CCC0008
ILLEGAL_CALLSTATE	0x8CCC0009
CALLHANDLE_NOTINCOMINGCALL	0x8CCC000A
TRANSFERFAILED_DESTINATION_UNALLOCATED	0x8CCC000B
TRANSFERFAILED_DESTINATION_BUSY	0x8CCC000D
TRANSFERFAILED	0x8CCC000E
HOLDFAILED	0x8CCC000F
RETRIEVEFAILED	0x8CCC0011
DB_NO_MORE_DEVICES	0x8CCC0012
DEVICE_ALREADY_REGISTERED	0x8CCC0013
DB_ILLEGAL_DEVICE_TYPE	0x8CCC0014
DB_ERROR	0x8CCC0015
CANNOT_TERMINATE_MEDIA_ON_PHONE	0x8CCC0016
CTIERR_CALL_MANAGER_NOT_AVAILABLE	0x8CCC0017
CTIERR_ACCESS_TO_DEVICE_DENIED	0x8CCC0018
UNKNOWN_GLOBAL_CALL_HANDLE	0x8CCC0019
DEVICE_NOT_OPEN	0x8CCC001A
ASSOCIATED_LINE_NOT_OPEN	0x8CCC001B
SSAPI_NOT_REGISTERED	0x8CCC001C
REDIRECT_CALL_DOES_NOT_EXIST	0x8CCC001D
DATA_SIZE_LIMIT_EXCEEDED	0x8CCC001F
INVALID_RING_OPTION	0x8CCC0020
CTIERR_APP_SOFTKEYS_ALREADY_CONTROLLED	0x8CCC0021
CTIERR_INVALID_DEVICE_NAME	0x8CCC0022
CTIERR_INFORMATION_NOT_AVAILABLE	0x8CCC0023
CTIERR_MEDIA_RESOURCE_NAME_SIZE_EXCEEDED	0x8CCC0024
CTIERR_APPLICATION_DATA_SIZE_EXCEEDED	0x8CCC0025
CTIERR_INVALID_MEDIA_DEVICE	0x8CCC0026
CTIERR_CLOSE_DELAY_NOT_SUPPORTED_WITH_REG_TYPE	0x8CCC0027
CTIERR_INVALID_TOTAL_VOICE_COUNTS	0x8CCC0028
CTIERR_INVALID_HIGH_PRIORITY_VOICE_COUNTS	0x8CCC0029
CTIERR_INVALID_TOTAL_FAX_COUNTS	0x8CCC002A
CTIERR_INVALID_HIGH_PRIORITY_FAX_COUNTS	0x8CCC002B
REDIRECT_CALLINFO_ERR	0x8CCC0030
REDIRECT_ERR	0x8CCC0031
REDIRECT_CALL_CALL_TABLE_FULL	0x8CCC0032
REDIRECT_CALL_PROTOCOL_ERROR	0x8CCC0033
REDIRECT_CALL_UNKNOWN_DESTINATION	0x8CCC0034
REDIRECT_CALL_DIGIT_ANALYSIS_TIMEOUT	0x8CCC0035
REDIRECT_CALL_MEDIA_CONNECTION_FAILED	0x8CCC0036
REDIRECT_CALL_PARTY_TABLE_FULL	0x8CCC0037
REDIRECT_CALL_ORIGINATOR_ABANDONED	0x8CCC0038
REDIRECT_CALL_UNKNOWN_PARTY	0x8CCC0039
REDIRECT_CALL_INCOMPATIBLE_STATE	0x8CCC003A
REDIRECT_CALL_PENDING_REDIRECT_TRANSACTION	0x8CCC003B
REDIRECT_CALL_UNKNOWN_ERROR	0x8CCC003C
REDIRECT_CALL_NORMAL_CLEARING	0x8CCC003D
REDIRECT_CALL_UNRECOGNIZED_MANAGER	0x8CCC003E
REDIRECT_CALL_DESTINATION_BUSY	0x8CCC003F
REDIRECT_CALL_DESTINATION_OUT_OF_ORDER	0x8CCC0040
CANNOT_OPEN_DEVICE	0x8CCC0041
TRANSFERFAILED_OUTSTANDING_TRANSFER	0x8CCC0042
TRANSFERFAILED_CALLCONTROL_TIMEOUT	0x8CCC0043
CALLHANDLE_UNKNOWN_TO_LINECONTROL	0x8CCC0044
OPERATION_NOT_AVAILABLE_IN_CURRENT_STATE	0x8CCC0045
CONFERENCE_FULL	0x8CCC0046
MAX_NUMBER_OF_CTI_CONNECTIONS_REACHED	0x8CCC0047
CTIERR_CONSULTCALL_ALREADY_OUTSTANDING	0x8CCC0048
NO_CONFERENCE_BRIDGE	0x8CCC0049
CTIERR_UDP_PASS_THROUGH_NOT_SUPPORTED	0x8CCC004A
INCOMPATIBLE_PROTOCOL_VERSION	0x8CCC0050
UNRECOGNIZABLE_PDU	0x8CCC0051
ILLEGAL_MESSAGE_FORMAT	0x8CCC0052
CTIERR_INCOMPATIBLE_AUTOINSTALL_PROTOCOL_VERSION	0x8CCC0053
CTIERR_INVALID_MESSAGE_LENGTH	0x8CCC0054
CTIERR_INVALID_MESSAGE_HEADER_INFO	0x8CCC0055
CTIERR_MESSAGE_TOO_BIG	0x8CCC0056
CTIERR_INVALID_FILTER_SIZE	0x8CCC0057
CTIERR_INVALID_USER_SETTINGS	0x8CCC0058
DIRECTORY_TEMPORARY_UNAVAILABLE	0x8CCC005E
DIRECTORY_LOGIN_NOT_ALLOWED	0x8CCC005F
DIRECTORY_LOGIN_FAILED	0x8CCC0060
PROVIDER_NOT_OPEN	0x8CCC0061
PROVIDER_ALREADY_OPEN	0x8CCC0062
NOT_INITIALIZED	0x8CCC0063
CLUSTER_LINK_FAILURE	0x8CCC0064
LINE_INFO_DOES_NOT_EXIST	0x8CCC0065
DIGIT_GENERATION_ALREADY_IN_PROGRESS	0x8CCC0066
DIGIT_GENERATION_WRONG_CALL_HANDLE	0x8CCC0067
DIGIT_GENERATION_WRONG_CALL_STATE	0x8CCC0068
DIGIT_GENERATION_CALLSTATE_CHANGED	0x8CCC0069
LINE_GREATER_THAN_MAX_LINE	0x8CCC006A
RETRIEVEFAILED_ACTIVE_CALL_ON_LINE	0x8CCC0070
INVALID_LINE_HANDLE	0x8CCC0071
LINE_NOT_PRIMARY	0x8CCC0072
CFWDALL_ALREADY_SET	0x8CCC0073
CFWDALL_DESTN_INVALID	0x8CCC0074
CTIERR_DIRECTORY_LOGIN_TIMEOUT	0x8CCC0075
CTIERR_LINE_OUT_OF_SERVICE	0x8CCC0076
DEVICE_OUT_OF_SERVICE	0x8CCC0077
MSGWAITING_DESTN_INVALID	0x8CCC0078
DARES_INVALID_REQ_TYPE	0x8CCC0079
CONFERENCE_FAILED	0x8CCC007A
CONFERENCE_INVALID_PARTICIPANT	0x8CCC007B
CONFERENCE_ALREADY_PRESENT	0x8CCC007C
CONFERENCE_INACTIVE	0x8CCC007D
TRANSFER_INACTIVE	0x8CCC007E
CTIERR_REGISTER_FEATURE_ACTIVATION_FAILED	0x8CCC007F
CTIERR_UNSUPPORTED_CALL_PARK_TYPE	0x8CCC0080
CTIERR_CALL_UNPARK_FAILED	0x8CCC0081
CTIERR_INVALID_PARK_DN	0x8CCC0082
CTIERR_INVALID_PARK_REGISTRATION_HANDLE	0x8CCC0083
CTIERR_INVALID_MONITOR_DN_TYPE	0x8CCC0084
CTIERR_CALL_PARK_NO_DN	0x8CCC0085
CTIERR_ILLEGAL_DEVICE_TYPE	0x8CCC0086
CTIERR_CALL_REQUEST_ALREADY_OUTSTANDING	0x8CCC0087
CTIERR_CONSULT_CALL_FAILURE	0x8CCC0088
CTIERR_FEATURE_ALREADY_REGISTERED	0x8CCC0089
CTIERR_STATION_SHUT_DOWN	0x8CCC008A
CTIERR_INTERNAL_FAILURE	0x8CCC0090
CTIERR_MEDIAREGISTRATIONTYPE_DO_NOT_MATCH	0x8CCC0091
CTIERR_OPERATION_FAILED_QUIETCLEAR	0x8CCC0092
CTIERR_FEATURE_DATA_REJECT	0x8CCC0093
CALL_DROPPED	0x8CCC0094
CTIERR_INVALID_DTMFDIGITS	0x8CCC0097
CTIERR_INCORRECT_MEDIA_CAPABILITY	0x8CCC0098
COMMAND_NOT_IMPLEMENTED_ON_DEVICE	0x8CCC0099
CTIERR_DEVICE_SHUTTING_DOWN	0x8CCC009A
CTIERR_INVALID_MEDIA_RESOURCE_ID	0x8CCC009B
CTIERR_UNKNOWN_EXCEPTION	0x8CCC009C
CTIERR_OPERATION_NOT_ALLOWED	0x8CCC009D
CTIERR_INVALID_MEDIA_PARAMETER	0x8CCC009E
CTIERR_MEDIA_CAPABILITY_MISMATCH	0x8CCC009F
CTIERR_DEVICE_ALREADY_OPENED	0x8CCC00A0
CTIERR_DEVICE_NOT_OPENED_YET	0x8CCC00A1
CTIERR_MEDIA_ALREADY_TERMINATED_NONE	0x8CCC00A2
CTIERR_MEDIA_ALREADY_TERMINATED_STATIC	0x8CCC00A3
CTIERR_MEDIA_ALREADY_TERMINATED_DYNAMIC	0x8CCC00A4
CTIERR_OWNER_NOT_ALIVE	0x8CCC00A5
CTIERR_USER_NOT_AUTH_FOR_SECURITY	0x8CCC00D0
CTIERR_CONNECTION_ON_INVALID_PORT	0x8CCC00D1
CTIERR_DEVICE_RESTRICTED	0x8CCC00D2
CTIERR_LINE_RESTRICTED	0x8CCC00D3
CTIERR_RESOURCE_NOT_AVAILABLE	0x8CCC00B0
CTIERR_CONFERENCE_ALREADY_EXISTED	0x8CCC00B1
CTIERR_CONFERENCE_NOT_EXISTED	0x8CCC00B2
CTIERR_CALL_NOT_EXISTED	0x8CCC00B3
CTIERR_INVALID_PARAMETER	0x8CCC00B4
CTIERR_MORE_ACTIVE_CALLS_THAN_RESERVED	0x8CCC00B5
CTIERR_INVALID_RESOURCE_TYPE	0x8CCC00B6
CTIERR_DUPLICATE_CALL_REFERENCE	0x8CCC00B7
CTIERR_NOT_PRESERVED_CALL	0x8CCC00B8
CTIERR_NO_EXISTING_CONFERENCE	0x8CCC00B9
CTIERR_NO_RESPONSE_FROM_MP	0x8CCC00BA
CTIERR_SYSTEM_ERROR	0x8CCC00BB
CTIERR_REGISTER_FEATURE_PROVIDER_NOT_REGISTERED	0x8CCC00BC
CTIERR_REGISTER_FEATURE_APP_ALREADY_REGISTERED	0x8CCC00BD
CTIERR_PENDING_ACCEPT_OR_ANSWER_REQUEST	0x8CCC00C0
CTIERR_INVALID_MEDIA_PROCESS	0x8CCC00C1
CTIERR_CAPABILITIES_DO_NOT_MATCH	0x8CCC00C2
CTIERR_DEVICE_OWNER_ALIVE_TIMER_STARTED	0x8CCC00C3
CTIERR_MAXCALL_LIMIT_REACHED	0x8CCC00C4
CTIERR_CTIHANDLER_PROCESS_CREATION_FAILED	0x8CCC00C5
CTIERR_FEATURE_SELECT_FAILED	0x8CCC00C6
CTIERR_REDIRECT_UNAUTHORIZED_COMMAND_USAGE	0x8CCC00C7
CTIERR_NO_EXISTING_CALLS	0x8CCC00C8
CTIERR_UNSUPPORTED_CFWD_TYPE	0x8CCC00C9
CTIERR_FAC_CMC_REASON_FAC_NEEDED	0x8CCC00CA
CTIERR_FAC_CMC_REASON_CMC_NEEDED	0x8CCC00CB
CTIERR_FAC_CMC_REASON_FAC_CMC_NEEDED	0x8CCC00CC
CTIERR_FAC_CMC_REASON_FAC_INVALID	0x8CCC00CD
CTIERR_CRYPTO_CAPABILITY_MISMATCH	0x8CCC00D4
CTIERR_OUT_OF_BANDWIDTH	0x8CCC00D6
CTIERR_DB_INITIALIZATION_ERROR	0x8CCC00DA
CTIERR_INTERCOM_SPEEDDIAL_ALREADY_SET	0x8CCC00DB
CTIERR_INTERCOM_SPEEDDIAL_DESTN_INVALID	0x8CCC00DC
CTIERR_INTERCOM_TALKBACK_FAILURE	0x8CCC00DD
CTIERR_DEVICE_REGISTRATION_FAILED_NOT_SUPPORTED_MEDIATYPE	0x8CCC00DE
CTIERR_BIB_RESOURCE_NOT_AVAILABLE	0x8CCC00DF
CTIERR_INVALID_CALLID	0x8CCC00E1
CTIERR_INVALID_MONITOR_DESTN	0x8CCC00E2
CTIERR_PENDING_START_MONITORING_REQUEST	0x8CCC00E3
CTIERR_START_MONITORING_FAILED	0x8CCC00E4
CTIERR_PENDING_START_RECORDING_REQUEST	0x8CCC00E5
CTIERR_PENDING_STOP_RECORDING_REQUEST	0x8CCC00E6
CTIERR_START_RECORDING_FAILED	0x8CCC00E7
CTIERR_RECORDING_ALREADY_INPROGRESS	0x8CCC00E8
CTIERR_NO_RECORDING_SESSION	0x8CCC00E9
CTIERR_RECORDING_SESSION_INACTIVE	0x8CCC00EA
CTIERR_RECORDING_CONFIG_NOT_MATCHING	0x8CCC00EB
CTIERR_BIB_NOT_CONFIGURED	0x8CCC00EC
CTIERR_INTERCOM_SPEEDDIAL_ALREADY_CONFIGURED	0x8CCC00ED
CTIERR_INTERCOM_TALKBACK_ALREADY_PENDING	0x8CCC00EE
CTIERR_INVALID_MONITORMODE	0x8CCC00EF
CTIERR_PRIMARY_CALL_INVALID	0x8CCC00F1
CTIERR_PRIMARY_CALL_STATE_INVALID	0x8CCC00F2
CTIERR_IPADDRMODE_MISMATCH	0x8CCC00F3
CTIERR_DYNREG_IPADDRMODE_MISMATCH	0x8CCC00F4
CTIERR_FEATURE_NOT_AVAILABLE	0x8CCC00F5
CTIERR_INVALID_CALL_PARTITIONING_POLICY	0x8CCC00F6
CTIERR_EXTRA_CALLS_SELECTED	0x8CCC00F7
CTIERR_DROP_PARTY_FAILED	0x8CCC00F8
PROVIDER_CLOSED	0xDEADBEEF
PROTOCOL_TIMEOUT	0xBEEFBEEF
DESTINATION_UNKNOWN	0x8EEE0001
DESTINATION_BUSY	0x8EEE0002
CTIERR_NO_CALLS_TO_PICKUP	0x8CCC00F9
CTIERR_NO_BANDWIDTH_TO_PICKUP	0x8CCC00FA
CTIERR_NO_LINES_TO_PICKUP	0x8CCC00FB
CTIERR_KEY_NOT_ACTIVE	0x8CCC00FC
CTIERR_ALREADY_REGISTERED	0x8CCC00FD
CTIERR_INVALID_PICKUPGROUP	0x8CCC00FE
CTIERR_REGISTRATION_NOT_FOUND	0x8CCC00FF
CTIERR_PICKUP_FAILED	0x8CCC0101
CTIERR_PICKUPGROUP_DELETED	0x8CCC0102
CTIERR_PICKUPGROUP_CHANGED	0x8CCC0100
CTIERR_TEMPORARY_FAILURE	0x8CCC004F
CTIERR_OPERATION_FAILED_CHAPERONE_CALL_ON_DEVICE	0x8CCC0103
CTIERR_SECURITY_CAPABILITY_MISMATCH	0x8CCC0104
CTIERR_OPERATION_FAILED_CALL_WITH_EARLY_ANNOUNCEMENT	0x8CCC0106
CTIERR_MEDIA_CONNECTION_FAILED	0x8CCC0108
CTIERR_REQUEST_ALREADY_PENDING	0x8CCC0109
CTIERR_START_SEND_MEDIA_TO_BIB_FAILED	0x8CCC010A
CTIERR_STOP_SEND_MEDIA_TO_BIB_FAILED	0x8CCC010B
CTIERR_INVALID_MONITORING_PARTY	0x8CCC010C
CTIERR_MONITOR_UPDATE_FAILED_MEDIA_INACTIVE	0x8CCC010D
CTIERR_MONITOR_UPDATE_FAILED_MEDIA_ERROR	0x8CCC010E
CTIERR_CALL_DROPPED	0x8CCC010F
CTIERR_NO_SEND_MEDIA_TO_BIB_SESSION	0x8CCC0110
CTIERR_EXISTING_SEND_MEDIA_TO_BIB_SESSION	0x8CCC0111
CTIERR_MONITOR_UPDATE_FAILED	0x8CCC0112
CTIERR_LINE_ALREADY_OPENED	0x8CCC0114
CTIERR_INVALID_TONE	0x8CCC0115
CTIERR_MEDIA_ALREADY_TERMINATED_STATIC_GETPORT_SUPPORT	0x8CCC0116
CTIERR_MEDIA_ALREADY_TERMINATED_DYNAMIC_GETPORT_SUPPORT	0x8CCC0117
CTIERR_SSO_DISABLED	0x8CCC0118
CTIERR_SSO_AUTH_SERVER_DOWN	0x8CCC0119
CTIERR__MEDIA_ALREADY_ESTABLISHED	0x8CCC011B
CTIERR_PATH_REPLACEMENT_INPROGRESS	0x8CCC00CF
CTIERR_OPERATION_FAILED_ORPHAN_PAUSED_CALL	0x8CCC0105
CTIERR_LOGIN_FAILED_PWD_EXPIRED_USER_CAN_RESET	0x8CCC011D
CTIERR_LOGIN_FAILED_PWD_EXPIRED_USER_CANNOT_RESET	0x8CCC011E
CTIERR_LOGIN_FAILED_ACCOUNT_LOCKED	0x8CCC011F
CTIERR_INVALID_REMOTE_DESTINATION_NUMBER	0x8CCC0121
CTIERR_DUPLICATE_REMOTE_DESTINATION_NUMBER	0x8CCC0122
CTIERR_REMOTEDESTINATION_LIMIT_EXCEEDED	0X8CCC0123
CTIERR_REMOTE_DEVICE_REQUEST_FAILED_ACTIVE_RD_NOT_SET	0X8CCC0124
CTIERR_ENDUSER_NOT_ASSOCIATED_WITH_DEVICE	0X8CCC0126
CTIERR_DEVICE_ALREADY_REGISTERED_NONEXTEND	0X8CCC0127
CTIERR_MEDIA_ALREADY_TERMINATED_EXTEND	0X8CCC0128
CTIERR_RECORDING_INVOCATION_TYPE_NOT_MATCHING	0x8CCC0129
CTIERR_INVALID_REMOTE_DESTINATION_NAME	0x8CCC0130

Cisco Unified JTAPI Operations-by-Release Matrix 3.3

Matthew J Denapoli — 2012-09-28T21:25:47Z

Supported JTAPI API Matrix

: supported : not supported : deprecated : reserved

Name	Related feature	6.0	6.1	7.0	7.1	8.0	8.5	8.6	9.0
JTAPIPeer
getName()
getServices()
getProvider(String)
getJtapiProperties
getJtapiProperties(CiscoJtapiProperties)
Provider
addObserver(ProviderObserver)
createCall()
getAddress(String)
getAddressCapabilities(Terminal)
getAddresses()
getCallCapabilities()
getCalls()
getCapabilities()
getConnectionCapabilities()
getName()
getObservers()
getProviderCapabilities()
getState()
getTerminal(String)
getTerminalCapabilities()
getTerminalConnectionCapabilities()
getTerminals()
removeObserver(ProviderObserver)
shutdown()
isFIPSCompliant()	FIPS Compliance
CiscoProvider
setCallbackGuardEnabled ( boolean)
getCallbackGuardEnabled ()
getMediaTerminals ()
getMediaTerminal ( String)
createTerminal ( String name )	Disable device authentication (super provider)`
deleteTerminal ( CiscoTerminal)	;;
registerFeature ( int)	Park Dn Monitoring
unregisterFeature (int)	;;
deleteCall( Call)
getCall ( CiscoRTPHandle)	Dynamic port registration
getVersion()
getAppDSCPValue ()
getAddresses(String number)	Partition support
getAddress(String number, String partition)	Partition support
getIntercomAddresses()	Intercom feature
getCall(int)	Recording and Monitoring
getRegisteredPickupGroups()	Call Pickup
registerPickupAlert(CiscoPickupGroup)	Call Pickup
unregisterPickupAlert(CiscoPickupGroup)	Call Pickup
registerPickupAlert(String, String)	Call Pickup
unregisterPickupAlert(String, String)	Call Pickup
isFIPSCompliantCUCM()	FIPS Compliance
isFIPSCompliantJTAPI()	FIPS Compliance
getRemoteTerminals()	Cisco Extend & Connect (CTI Remote Device)
getRemoteTerminal(String name)	Cisco Extend & Connect (CTI Remote Device)
Address
addCallObserver(CallObserver)
addObserver(AddressObserver)
getCallObservers()
getCapabilities()
getConnections()
getName()
getObservers()
getProvider()
getTerminals()
removeCallObserver(CallObserver)
removeObserver(AddressObserver)
CallControlAddress
cancelForwarding()
getForwarding()
setMessageWaiting(boolean)
setForwarding(CallControlForwarding[])
CiscoAddress
getType ()
getRegistrationState ()
getState ()
setRingerStatus ( int)
getAddressCallInfo(Terminal)
setMessageWaiting(String , boolean)
getInServiceAddrTerminals()
getRestrictedAddrTerminals()
isRestricted ( Terminal )
setAutoAcceptStatus( int autoAcceptStatus, Terminal terminal)
getAutoAcceptStatus(Terminal)
getPartition()
getAutoAnswerStatus(Terminal)
getRecordingConfig(Terminal)
setMessageSummary(boolean newMsgWaiting,boolean newVoiceCounts, int totalNewVoiceMsgs,int newHighPriorityVoiceMsgs, boolean oldVoiceCounts,int totalOldVoiceMsgs,int oldHighPriorityVoiceMsgs, boolean newFaxCounts,int totaFaxVoiceMsgs,int newHighPriorityFaxMsgs,boolean oldFaxCounts, int totalOldFaxMsgs,int oldHighPriorityFaxMsgs)	Enhanced MWI
setMessageSummary(String destination, boolean newMsgWaiting,boolean newVoiceCounts, int totalNewVoiceMsgs, int newHighPriorityVoiceMsgs, boolean oldVoiceCounts,int totalOldVoiceMsgs, int oldHighPriorityVoiceMsgs,boolean newFaxCounts,int totaFaxVoiceMsgs, int newHighPriorityFaxMsgs, boolean oldFaxCounts,int totalOldFaxMsgs, int oldHighPriorityFaxMsgs)	Enhanced MWI
setFilter(CiscoAddrEvFilter addrFilter)	AddrEv Filter added as part of Park Monitoring
getFilter()
getPickupGroup()	Call Pickup
CiscoRouteAddress
registerRouteCallback(RouteCallback routeCallback, boolean disableAutoRehoming)
Terminal
addCallObserver(CallObserver)
addObserver(TerminalObserver)
getAddresses()
getCallObservers()
getCapabilities()
getName()
getProvider()
getTerminalConnections()
removeCallObserver(CallObserver)
removeObserver(TerminalObserver)
CiscoTerminal
getRegistrationState
getState ()
getRTPInputProperties ()
getRTPOutputProperties ()
sendData ( String )
sendData ( byte [] )
getFilter ()
setFilter ( CiscoTermEvFilter )	DeviceState feature
unPark( Address UnParkAddress, String ParkedAt)	Park
getDeviceState ()
getSupportedEncoding ()	SIP phone support
getLocale ()	SIP phone support
isRestricted ()
createSnapshot ()
getAltScript ()
getProtocol ()	SIP phone support
setDNDStatus(boolean )	DND
getDNDStatus()	DND
getDNDOption()	DND
getEMLoginUsername ()
getLoginType()
pickup(Address)
groupPickup(Address, String)
directedPickup(Address, String)
otherPickup(Address)
register()	Cisco Extend & Connect (CTI Remote Device)
unregister()	Cisco Extend & Connect (CTI Remote Device)
getType()	Cisco Extend & Connect (CTI Remote Device)
getTypeName()	Cisco Extend & Connect (CTI Remote Device)
CiscoMediaTerminal
getIPAddressingMode()	IP V6 support
isRegistered()
isRegisteredByThisApp()
register(CiscoMediaCapability[] )
register(CiscoMediaCapability[] capabilities, int[] algorithmIDs)
register(CiscoMediaCapability[] capabilities, int[] algorithmIDs, int activeAddressingMode)
register(InetAddress address, int port)
register(InetAddress address, int port, CiscoMediaCapability[]capabilities)
register(InetAddress address, int port, CiscoMediaCapability[]capabilities, int[]algorithmIDs)
register(InetAddress address, int port, CiscoMediaCapability[]capabilities, int[]algorithmIDs, InetAddress address_v6, int activeAddressingMode)	IP V6 support
setRTPParams(CiscoRTPHandle rtpHandle, CiscoRTPParams rtpParams)
unregister()
CiscoRouteTerminal
getIPAddressingMode()	V6 support
isRegistered()
isRegisteredByThisApp()
register(CiscoMediaCapability[] capabilities, int registrationType)
register(CiscoMediaCapability[] capabilities, int registrationType, int[] algorithmIDs)
register(CiscoMediaCapability[] capabilities, int registrationType, int[] algorithmIDs, int activeAddressingMode)
setRTPParams(CiscoRTPHandle rtpHandle, CiscoRTPParams rtpParams)
unregister()
Call
addObserver(CallObserver)
connect(Terminal, Address, String)
getConnections()
getObservers()
getProvider()
getState()
removeObserver(CallObserver)
CallControlCall
conference(Call)
consult(TerminalConnection)
consult(TerminalConnection, String)
drop()
getCalledAddress()
getCallingAddress()
getCallingTerminal()
getConferenceController()
getConferenceEnable()
getLastRedirectedAddress()
getTransferController()
getTransferEnable()
offHook(Address, Terminal)
setConferenceController(TerminalConnection)
setConferenceEnable(boolean)
setTransferController(TerminalConnection)
setTransferEnable(boolean)
transfer(Call)
transfer(String)
CiscoCall
conference(javax.telephony.Call[])
connect(Terminal origterm, Address origaddr, String dialedDigits, int featurePriority)
getCalledAddressPI()
getCalledPartyInfo()
getCallID()
getCallingAddressPI()
getCallSecurityStatus()
getConferenceChain()
getCurrentCalledAddress()
getCurrentCalledAddressPI()
getCurrentCalledDisplayNamePI()
getCurrentCalledPartyDisplayName()
getCurrentCalledPartyInfo()
getCurrentCalledPartyUnicodeDisplayName()
getCurrentCalledPartyUnicodeDisplayNamelocale()
getCurrentCallingAddress()
getCurrentCallingAddressPI()
getCurrentCallingDisplayNamePI()
getCurrentCallingPartyDisplayName()
getCurrentCallingPartyInfo()
getCurrentCallingPartyUnicodeDisplayName()
getCurrentCallingPartyUnicodeDisplayNamelocale()
getGlobalizedCallingParty()
getLastRedirectedPartyInfo()
getLastRedirectingAddressPI()
getLastRedirectingPartyInfo()
getModifiedCalledAddress()
getModifiedCallingAddress()
startMonitor(Terminal MonitorInitiatorterminal, Address MonitorInitiatoraddress, TerminalConnection termConnofMonitorTarget, int monitorType, int PlayToneDirection)	Recording and Monitoring
transfer(String address, String facCode, String cmcCode)
startMonitor(Terrminal MonitorInitiatorterminal, Address MonitorInitiatoraddress, int monitorTargetcallid, String monitorTargetDN, String monitorTargetTerminalName, int monitorType, int playToneDirection)	Recording and Monitoring
isConference()	Drop any Party from Conf
getCurrentCallingTerminal()	ECC
getCurrentCalledTerminal()	ECC
getCFwdAllKeyPressIndicator()	CIA 1903
CiscoConsultCall
consultWithoutMedia(javax.telephony.TerminalConnection tc, java.lang.String dialedDigits)
getConsultingTerminalConnection()
CiscoCallFeatureCancelledEv	Cancel / Swap
getConsultCall()
CiscoCallID
getCall()
getCallManagerID()
getGlobalCallID()
intValue()
Connection
disconnect()
getAddress()
getCall()
getCapabilities()
getState()
getTerminalConnections()
CallControlConnection
accept()
addToAddress(String)
getCallControlState()
redirect(String)
reject()
CiscoConnection
getAddressPI()
getConnectionID()
getDParkPrefixCode()
getReason()
getRequestController()
park()
redirect(java.lang.String destinationAddress, int mode)
redirect(String destinationAddress, int mode, int callingSearchSpace)
redirect(String destinationAddress, int mode, int callingSearchSpace, int calledAddressOption)
redirect(String destinationAddress, int mode, int callingSearchSpace, int calledAddressOption, String preferredOriginalCalledParty, String facCode, String cmcCode)
redirect(String destinationAddress, int mode, int callingSearchSpace, int calledAddressOption, String preferredOriginalCalledParty, String facCode, String cmcCode, int featurePriority)
redirect(String destinationAddress, int mode, int callingSearchSpace, String preferredOriginalCalledParty)
setRequestController(javax.telephony.TerminalConnection tc)
getPartyInfo()	Drop any party from conf.
disconnect(CiscoPartyInfo partyInfo)	Drop any party from conf.
isChaperone()	External Call Control
getUniqueID()	End 2 End Call Trace
redirect(String destinationAddress, int mode, int callingSearchSpace, int calledAddressOption, String preferredOriginalCalledParty, String facCode, String cmcCode, int featurePriority, byte[] applicationXMLData)	E911 Teleworker
TerminalConnection
answer()
getCapabilities()
getConnection()
getState()
getTerminal()
CallControlTerminalConnection
getCallControlState()
hold()
join()
unhold()
MediaTerminalConnection
generateDtmf(String)
getMediaState()	Recording and Monitoring
startRecording()	Recording and Monitoring
stopRecording()	Recording and Monitoring
CiscoTerminalConnection
getCiscoMonitorInitiatorInfo()	Recording and Monitoring
getCiscoMonitorTargetInfo()	Recording and Monitoring
getCiscoRecorderInfo()	Recording and Monitoring
getPrivacyStatus()
getSelectStatus()
startRecording(int playToneDirection)	Recording and Monitoring
playTone(int, int)
addMediaStream(String, String)
removeMediaStream()
updateMonitorType(int, int)
startRecording(int playToneDirection, int invocationType)	Recording Key Enhancement
stopRecording(int invocationType)	Recording Key Enhancement
CiscoAddrInServiceEv
getTerminal()
CiscoAddrActivatedEv
getAddress()
CiscoAddrActivatedOnTerminalEv	Shared Line Support
getAddress()
getTerminal()
CiscoAddrAddedToTerminalEv	Shared Line Support
getAddress()
getTerminal()
CiscoAddrAutoAcceptStatusChangedEv	Shared Line Support
getAutoAcceptStatus()
getTerminal()
CiscoAddrCreatedEv
getAddress()
CiscoAddressCallInfo
getCalls()
getMaxActiveCalls()
getMaxCallsOnHold()
getNumActiveCalls()
getNumCallsOnHold()
getNumParkedCalls()
CiscoAddrEvFilter	Addr Ev Filter added as part of Park Monitoring
getCiscoAddrParkStatusEvFilter()
setCiscoAddrParkStatusEvFilter(boolean filterValue)
getCiscoAddrIntercomInfoChangedEvFilter()
setCiscoAddrIntercomInfoChangedEvFilter(boolean filterValue)
getCiscoAddrIntercomInfoRestorationFailedEvFilter()
setCiscoAddrIntercomInfoRestorationFailedEvFilter(boolean filterValue)
getCiscoAddrRecordingConfigChangedEvFilter()
setCiscoAddrRecordingConfigChangedEvFilter(boolean filterValue)
CiscoAddrIntercomInfoChangedEv	Intercomm
getIntercomAddress()
CiscoAddrIntercomInfoRestorationFailedEv	InterComm
getIntercomAddress()
CiscoAddrOutOfServiceEv
getTerminal()
CiscoAddrRecordingConfigChangedEv	Recording and Monitoring
getRecordingConfig()
getTerminal()
CiscoAddrRemovedEv
getAddress()
CiscoAddrRemovedFromTerminalEv	Shared Line Support
getAddress()
getTerminal()
CiscoAddrRestrictedEv
getAddress()
CiscoAddrRestrictedOnTerminalEv
getAddress()
getTerminal()
CiscoAddrParkStatusEv	Park Monitoring
getParkState()
getTransactionID()
getCiscoCallID()
getParkDN()
getParkDNPartition()
getParkedParty()
getParkedPartyPartition()
getTerminal()
CiscoCallChangedEv
getConnection()
getOriginalCall()
getSurvivingCall()
getTerminalConnection()
CiscoCallCtlConnOfferedEv
getCallingPartyIpAddr_v6()	IP V6 Support
getCallingPartyIpAddr()
CiscoCallCtlTermConnHeldReversionEv
CiscoCallSecurityStatusChangedEv	Secure conference
getCallSecurityStatus()
CiscoRemoteTerminal
getAllRemoteDestinations()	Cisco Extend & Connect (CTI Remote Device)
getActiveRemoteDestinations()	Cisco Extend & Connect (CTI Remote Device)
setActiveRemoteDestination(String remoteDestinationNumber, boolean isActiveRD)	Cisco Extend & Connect (CTI Remote Device)
addRemoteDestination(String remoteDestinationName, String remoteDestinationNumber, boolean isActiveRD)	Cisco Extend & Connect (CTI Remote Device)
removeRemoteDestination(String remoteDestinationNumber)	Cisco Extend & Connect (CTI Remote Device)
removeAllRemoteDestinations()	Cisco Extend & Connect (CTI Remote Device)
updateRemoteDestinationName(String remoteDestinationNumber, String remoteDestinationName)	Cisco Extend & Connect (CTI Remote Device)
updateRemoteDestinationNumber(String remoteDestinationNumber, StringnewRemoteDestinationNumber)	Cisco Extend & Connect (CTI Remote Device)
updateRemoteDestination(String remoteDestinationNumber, String remoteDestinationName, String newRemoteDestinationNumber, boolean isActiveRD)	Cisco Extend & Connect (CTI Remote Device)
isRegisteredByThisApp()	Cisco Extend & Connect (CTI Remote Device)
getRegistrationType()	Cisco Extend & Connect (CTI Remote Device)
isMyAppLastToSetActiveRD()	Cisco Extend & Connect (CTI Remote Device)
CiscoRemoteDestinationInfo
getRemoteDestinationName()	Cisco Extend & Connect (CTI Remote Device)
getRemoteDestinationNumber()	Cisco Extend & Connect (CTI Remote Device)
getIsActiveRD()	Cisco Extend & Connect (CTI Remote Device)
CiscoProvTerminalRemoteDestinationChangedEv
getTerminal()	Cisco Extend & Connect (CTI Remote Device)
getRemoteDestinations()	Cisco Extend & Connect (CTI Remote Device)
isMyAppLastToSetActiveRD()	Cisco Extend & Connect (CTI Remote Device)
CiscoRecorderInfo
getRecordingType()	Recording Key Enhancement
CiscoRouteSession
selectRoute(String[] routeSelected, int callingSearchSpace, String[] modifyingCallingNumber, String[] preferedOriginalCalledNumber, int[] preferedOriginalCalledOption, String[] facCode, String[] cmcCode, int featurePriority, byte[][] applicationXMLData)	E911 Teleworker
CiscoProvTerminalIPAddressChangedEv
getTerminal()	Cius persistency
getIPAddressingMode()	Cius persistency
getIPV4Address()	Cius persistency
getIPV6Address()	Cius persistency