8030ACF11000012A1E8BA9930A568C5A 7 GROUP_READ_EXEC_WRITE_OTHER_READ_EXEC Default CallDetailReport Uses Termination CallDetail 802C1A441000012A07C71EDE0A568C5A 36 GROUP_READ_EXEC_WRITE_OTHER_READ_EXEC Default CallLife Uses Call Detail Record table to look at individual call detail CCCCCCCC00000000AAAAAAAA00000002 SQUERY select datename(m,a.DateTime) as Month, datepart(d,a.DateTime) as Day, datepart(hh,a.DateTime) as Hour, (datepart(hh, a.DateTime) * 2) + case when datepart(mi, a.DateTime) < 30 then 1 else 0 end as IntervalNum, a.DateTime, a.RouterCallKeyDay, a.RouterCallKey, a.RouterCallKeySequenceNumber, ICRCallKey, ICRCallKeyParent, ICRCallKeyChild, NewTransaction, b.EnterpriseName as CallType, a.CallTypeID, DNIS, a.TrunkGroupID, j.EnterpriseName as TrunkGroup, Trunk, InstrumentPortNumber, c.PeripheralName as Peripheral, a.PeripheralID, d.PeripheralName as Service, d.PeripheralNumber as ServiceNumber, a.ServiceSkillTargetID, a.RouteID, i.EnterpriseName as Route, h.PeripheralName as SkillGroup, h.PeripheralNumber as SkillGroupNumber, h.BaseSkillTargetID as SkillGroupSkillTargetID, LastName + ', '+FirstName as Agent, AgentSkillTargetID, AgentPeripheralNumber, AnsweredWithinServiceLevel, DigitsDialed, a.ANI, case When CallDisposition = 1 then 'Aband Network' When CallDisposition = 2 then 'Aband Local Q' When CallDisposition = 3 then 'Aband Ring' When CallDisposition = 4 then 'Aband Delay' When CallDisposition = 5 then 'Aband Interflow' when CallDisposition = 6 then 'Aband Agent' When CallDisposition = 7 then 'Short' When CallDisposition = 9 then 'Forced Busy' When CallDisposition = 10 then 'Disc/Drop' When CallDisposition = 11 then 'Disc/Drop' When CallDisposition = 12 then 'Disc/Drop' When CallDisposition = 13 then 'Handled Agent' when CallDisposition = 14 then 'Handled Non-Agent' when CallDisposition = 15 then 'Redirected' When CallDisposition = 22 then 'Time Out' When CallDisposition = 27 then 'Failed Software' when CallDisposition = 28 then 'Blind Transfer' When CallDisposition = 29 then 'Announced Transfer' when CallDisposition = 30 then 'Conferenced' When CallDisposition = 31 then 'Duplicate Transfer' When CallDisposition = 33 then 'Answering Machine' else 'Other' end as CallDispositionLabel, CallDisposition, case when PeripheralCallType = 1 then 'ACD In' when PeripheralCallType = 2 then 'Pre-Route ACD in' when PeripheralCallType = 3 then 'Pre-Route Direct Agent' when PeripheralCallType = 4 then 'Transfer in' when PeripheralCallType = 5 then 'Overflow in' when PeripheralCallType = 6 then 'Other in' when PeripheralCallType = 7 then 'Auto Out' when PeripheralCallType = 8 then 'Agent Out' when PeripheralCallType = 9 then 'Out' when PeripheralCallType = 10 then 'Agent Inside' when PeripheralCallType = 11 then 'Offered' when PeripheralCallType = 12 then 'Consult' when PeripheralCallType = 13 then 'Consult Offered' when PeripheralCallType = 14 then 'Consult Conference' when PeripheralCallType = 15 then 'Conference' when PeripheralCallType = 16 then 'Unmonitored' when PeripheralCallType = 17 then 'Preview' when PeripheralCallType = 18 then 'Reserve' when PeripheralCallType = 19 then 'Supervisor Assist' when PeripheralCallType = 20 then 'Emergency Call' when PeripheralCallType = 21 then 'Supervisor Monitor' when PeripheralCallType = 22 then 'Supervisor Whisper' when PeripheralCallType = 23 then 'Supervisor Barge In' when PeripheralCallType = 24 then 'Supervisor Intercept' when PeripheralCallType = 25 then 'Route by ICM' when PeripheralCallType = 26 then 'Route by Application Inst' else 'Other' end as PeripheralCallTypeLabel, PeripheralCallType, Duration, NetworkTime, a.NetQTime, LocalQTime, RingTime, DelayTime, TimeToAband, HoldTime, TalkTime, WorkTime, ConferenceTime, a.CallSegmentTime, a.Variable1, a.Variable2, a.Variable4, a.Variable5, a.Variable6, a.Variable7, a.Variable8, a.Variable9, a.Variable10, a.Priority, SourceAgentPeripheralNumber, SourceAgentSkillTargetID, CallDispositionFlag from Termination_Call_Detail a left join Call_Type b on a.CallTypeID=b.CallTypeID left join Peripheral c on c.PeripheralID=a.PeripheralID left join Service d on d.SkillTargetID=a.ServiceSkillTargetID left join Skill_Group e on e.SkillTargetID=a.SkillGroupSkillTargetID left join Agent f on f.SkillTargetID=a.AgentSkillTargetID left join Person g on g.PersonID=f.PersonID left join Skill_Group h on h.SkillTargetID=e.BaseSkillTargetID left join Route i on i.RouteID=a.RouteID left Join Trunk_Group j on j.TrunkGroupID=a.TrunkGroupID order by a.DateTime false 3600 false 802FEC561000012A32D428A40A568C5A 1 a.ANI 34 STRING ANI ANI false true true true 52AFE7CA1000012D05CEFE9E0A568C5A 2 GROUP_READ_EXEC_OTHER_NONE Default SELECT DISTINCT ANI AS ID, ANI AS VALUE FROM Termination_Call_Detail SELECT [ID] AS ID, [VALUE] AS VALUE FROM [TABLE] WHERE CollectionIdentifierField =<COLLECTIONIDENTIFIER> Description ANI CCCCCCCC00000000AAAAAAAA00000003 CUSTOM false false NONE 802FEC491000012A291B0C4D0A568C5A 1 a.RouterCallKeySequenceNumber 7 DECIMAL RouterCallKeySequenceNumber RouterCallKeySequenceNumber false true true true false false NONE 802FEC3F1000012A43D2CA3C0A568C5A 1 a.DateTime 4 DATETIME DateTime DateTime false true true true false false NONE 802FEC521000012A4EFA4A040A568C5A 1 TimeToAband 45 DECIMAL TimeToAband TimeToAband false true true true false false NONE 802FEC3D1000012A24CA39A20A568C5A 1 a.Variable8 57 STRING Variable8 Variable8 false true true true false false NONE 802FEC4E1000012A7CBB846A0A568C5A 1 AnsweredWithinServiceLevel 32 STRING AnsweredWithinServiceLevel AnsweredWithinServiceLevel false true true true false false NONE 802FEC3D1000012A1741384B0A568C5A 1 TalkTime 47 DECIMAL TalkTime TalkTime false true true true false false NONE 802FEC4C1000012A0DFE308D0A568C5A 1 a.Variable4 53 STRING Variable4 Variable4 false true true true false false NONE 802FEC4A1000012A170B091B0A568C5A 1 a.Variable9 58 STRING Variable9 Variable9 false true true true false false NONE 802FEC4F1000012A0230F6E10A568C5A 1 a.CallTypeID 13 DECIMAL CallTypeID CallTypeID false true true true false false NONE 802FEC451000012A3CAFD9D70A568C5A 1 ICRCallKeyChild 10 DECIMAL ICRCallKeyChild ICRCallKeyChild false true true true false false NONE 802FEC511000012A5A1EB6DC0A568C5A 1 SourceAgentSkillTargetID 62 DECIMAL SourceAgentSkillTargetID SourceAgentSkillTargetID false true true true false false NONE 802FEC3F1000012A3FD4BFA00A568C5A 1 a.RouteID 24 DECIMAL RouteID RouteID false true true true false false NONE 802FEC3A1000012A66982AAD0A568C5A 1 WorkTime 48 DECIMAL WorkTime WorkTime false true true true false false NONE 802FEC481000012A5CDF7F340A568C5A 1 a.Variable5 54 STRING Variable5 Variable5 false true true true false false NONE 802FEC4D1000012A0EC9A8BA0A568C5A 1 b.EnterpriseName 12 STRING CallType CallType false true true true false false NONE 802FEC571000012A0FCD06AC0A568C5A 1 h.PeripheralName 26 STRING SkillGroup SkillGroup false true true true false false NONE 802FEC481000012A159761A50A568C5A 1 SourceAgentPeripheralNumber 61 STRING SourceAgentPeripheralNumber SourceAgentPeripheralNumber false true true true false false NONE 802FEC551000012A7CA501A50A568C5A 1 a.CallSegmentTime 50 DECIMAL CallSegmentTime CallSegmentTime false true true true false false NONE 802FEC421000012A6AD084ED0A568C5A 1 a.NetQTime 41 DECIMAL NetQTime NetQTime false true true true false false NONE 802FEC571000012A532089580A568C5A 1 NetworkTime 40 DECIMAL NetworkTime NetworkTime false true true true false false NONE 802FEC4A1000012A5A4D3E220A568C5A 1 Duration 39 DECIMAL Duration Duration false true true true false false NONE 802FEC581000012A267EE3F30A568C5A 1 DigitsDialed 33 STRING DigitsDialed DigitsDialed false true true true false false NONE 802FEC4C1000012A3B9CA4BD0A568C5A 1 CallDisposition 36 DECIMAL CallDisposition CallDisposition false true true true false false NONE 802FEC511000012A4BF507BB0A568C5A 1 (datepart(hh, a.DateTime) * 2) + case when datepart(mi, a.DateTime) < 30 then 1 else 0 end 3 DECIMAL IntervalNum IntervalNum false true true true false false NONE 802FEC531000012A614B93F30A568C5A 1 datename(m,a.DateTime) 0 STRING Month Month false true true true false false NONE 802FEC541000012A303C383F0A568C5A 1 case when PeripheralCallType = 1 then 'ACD In' when PeripheralCallType = 2 then 'Pre-Route ACD in' when PeripheralCallType = 3 then 'Pre-Route Direct Agent' when PeripheralCallType = 4 then 'Transfer in' when PeripheralCallType = 5 then 'Overflow in' when PeripheralCallType = 6 then 'Other in' when PeripheralCallType = 7 then 'Auto Out' when PeripheralCallType = 8 then 'Agent Out' when PeripheralCallType = 9 then 'Out' when PeripheralCallType = 10 then 'Agent Inside' when PeripheralCallType = 11 then 'Offered' when PeripheralCallType = 12 then 'Consult' when PeripheralCallType = 13 then 'Consult Offered' when PeripheralCallType = 14 then 'Consult Conference' when PeripheralCallType = 15 then 'Conference' when PeripheralCallType = 16 then 'Unmonitored' when PeripheralCallType = 17 then 'Preview' when PeripheralCallType = 18 then 'Reserve' when PeripheralCallType = 19 then 'Supervisor Assist' when PeripheralCallType = 20 then 'Emergency Call' when PeripheralCallType = 21 then 'Supervisor 37 STRING PeripheralCallTypeLabel PeripheralCallTypeLabel false true true true false false NONE 802FEC531000012A3CDAE3BC0A568C5A 1 AgentSkillTargetID 30 DECIMAL AgentSkillTargetID AgentSkillTargetID false true true true false false NONE 802FEC401000012A11486A0E0A568C5A 1 AgentPeripheralNumber 31 STRING AgentPeripheralNumber AgentPeripheralNumber false true true true false false NONE 802FEC3C1000012A519FB9110A568C5A 1 datepart(hh,a.DateTime) 2 DECIMAL Hour Hour false true true true false false NONE 802FEC411000012A1230492F0A568C5A 1 i.EnterpriseName 25 STRING Route Route false true true true false false NONE 802FEC4F1000012A15C8486B0A568C5A 1 CallDispositionFlag 63 DECIMAL CallDispositionFlag CallDispositionFlag false true true true false false NONE 802FEC571000012A29F34C580A568C5A 1 InstrumentPortNumber 18 DECIMAL InstrumentPortNumber InstrumentPortNumber false true true true false false NONE 802FEC4B1000012A3EE3FD140A568C5A 1 Trunk 17 DECIMAL Trunk Trunk false true true true false false NONE 802FEC401000012A5FCD52C70A568C5A 1 c.PeripheralName 19 STRING Peripheral Peripheral false true true true false false NONE 802FEC511000012A5A3521FA0A568C5A 1 a.Variable10 59 STRING Variable10 Variable10 false true true true false false NONE 802FEC411000012A1EECA4DB0A568C5A 1 datepart(d,a.DateTime) 1 DECIMAL Day Day false true true true false false NONE 802FEC411000012A4A2739260A568C5A 1 ICRCallKey 8 DECIMAL ICRCallKey ICRCallKey false true true true false false NONE 802FEC551000012A7C26CBF60A568C5A 1 LastName + ', '+FirstName 29 STRING Agent Agent false true true true false false NONE 802FEC401000012A02C906060A568C5A 1 h.BaseSkillTargetID 28 DECIMAL SkillGroupSkillTargetID SkillGroupSkillTargetID false true true true false false NONE 802FEC3D1000012A786310D90A568C5A 1 DelayTime 44 DECIMAL DelayTime DelayTime false true true true false false NONE 802FEC511000012A104202130A568C5A 1 a.RouterCallKeyDay 5 DECIMAL RouterCallKeyDay RouterCallKeyDay false true true true false false NONE 802FEC541000012A7D88A1A80A568C5A 1 ConferenceTime 49 DECIMAL ConferenceTime ConferenceTime false true true true false false NONE 802FEC4E1000012A2F3270620A568C5A 1 a.RouterCallKey 6 DECIMAL RouterCallKey RouterCallKey false true true true false false NONE 802FEC491000012A1F1D9CB70A568C5A 1 ICRCallKeyParent 9 DECIMAL ICRCallKeyParent ICRCallKeyParent false true true true false false NONE 802FEC4C1000012A6861BC550A568C5A 1 HoldTime 46 DECIMAL HoldTime HoldTime false true true true false false NONE 802FEC561000012A42588BBB0A568C5A 1 LocalQTime 42 DECIMAL LocalQTime LocalQTime false true true true false false NONE 802FEC451000012A2894C3D90A568C5A 1 d.PeripheralNumber 22 DECIMAL ServiceNumber ServiceNumber false true true true false false NONE 802FEC501000012A7F14B1A30A568C5A 1 NewTransaction 11 STRING NewTransaction NewTransaction false true true true false false NONE 802FEC471000012A2F8AE2180A568C5A 1 case When CallDisposition = 1 then 'Aband Network' When CallDisposition = 2 then 'Aband Local Q' When CallDisposition = 3 then 'Aband Ring' When CallDisposition = 4 then 'Aband Delay' When CallDisposition = 5 then 'Aband Interflow' when CallDisposition = 6 then 'Aband Agent' When CallDisposition = 7 then 'Short' When CallDisposition = 9 then 'Forced Busy' When CallDisposition = 10 then 'Disc/Drop' When CallDisposition = 11 then 'Disc/Drop' When CallDisposition = 12 then 'Disc/Drop' When CallDisposition = 13 then 'Handled Agent' when CallDisposition = 14 then 'Handled Non-Agent' when CallDisposition = 15 then 'Redirected' When CallDisposition = 22 then 'Time Out' When CallDisposition = 27 then 'Failed Software' when CallDisposition = 28 then 'Blind Transfer' When CallDisposition = 29 then 'Announced Transfer' when CallDisposition = 30 then 'Conferenced' When CallDisposition = 31 then 'Duplicate Transfer' When CallDisposition = 33 then 'Answering Machine' else 'Other' end 35 STRING CallDispositionLabel CallDispositionLabel false true true true false false NONE 802FEC4D1000012A46E3E01E0A568C5A 1 a.Variable6 55 STRING Variable6 Variable6 false true true true false false NONE 802FEC531000012A535595400A568C5A 1 h.PeripheralNumber 27 DECIMAL SkillGroupNumber SkillGroupNumber false true true true false false NONE 802FEC541000012A4D671DB40A568C5A 1 a.Variable7 56 STRING Variable7 Variable7 false true true true false false NONE 802FEC551000012A35060A290A568C5A 1 PeripheralCallType 38 DECIMAL PeripheralCallType PeripheralCallType false true true true false false NONE 802FEC4B1000012A606D3B2A0A568C5A 1 a.Variable2 52 STRING Variable2 Variable2 false true true true false false NONE 802FEC471000012A36AE14A00A568C5A 2 a.Variable1 51 STRING Variable1 Variable1 false true true true false false None COUNT 802FEC521000012A6DF04F910A568C5A 1 a.Priority 60 DECIMAL Priority Priority false true true true false false NONE 802FEC501000012A221C0C410A568C5A 1 DNIS 14 STRING DNIS DNIS false true true true false false NONE 802FEC471000012A5FBFA2A10A568C5A 1 RingTime 43 DECIMAL RingTime RingTime false true true true false false NONE 802FEC4D1000012A318069BA0A568C5A 1 j.EnterpriseName 16 STRING TrunkGroup TrunkGroup false true true true false false NONE 802FEC501000012A168DC2B80A568C5A 1 a.TrunkGroupID 15 DECIMAL TrunkGroupID TrunkGroupID false true true true false false NONE 802FEC4B1000012A5AE76B840A568C5A 1 a.ServiceSkillTargetID 23 DECIMAL ServiceSkillTargetID ServiceSkillTargetID false true true true false false NONE 802FEC4F1000012A3E29EF4F0A568C5A 1 a.PeripheralID 20 DECIMAL PeripheralID PeripheralID false true true true false false NONE 802FEC481000012A47DCC6F70A568C5A 1 d.PeripheralName 21 STRING Service Service false true true true false false NONE 802FEC561000012A32D428A40A568C5A false 0 true 8030ADC61000012A05DA7FBA0A568C5A 21 CallDetailReport true 1 10 0 0 0 8030AE781000012A556D034A0A568C5A false false false 36 8030AE6E1000012A4247F0A20A568C5A 0 70 802FEC411000012A1EECA4DB0A568C5A true Day -1 8030AE781000012A556D034A0A568C5A 1 70 802FEC3F1000012A43D2CA3C0A568C5A true DateTime 1 8030AE7D1000012A16C5FF5B0A568C5A 0 70 802FEC541000012A303C383F0A568C5A true PeripheralCallTypeLabel -1 8030AE7D1000012A43AD5DD90A568C5A 4 70 802FEC4B1000012A606D3B2A0A568C5A true Variable2 -1 8030AE6C1000012A0D0555F70A568C5A 2 70 802FEC4A1000012A170B091B0A568C5A true Variable9 -1 8030AE7F1000012A4EE998980A568C5A 0 70 802FEC531000012A3CDAE3BC0A568C5A true AgentSkillTargetID -1 8030AE6D1000012A287CBA5D0A568C5A 0 70 802FEC4F1000012A0230F6E10A568C5A true CallTypeID -1 8030AE761000012A6A0F504C0A568C5A 0 70 802FEC511000012A104202130A568C5A true RouterCallKeyDay -1 8030AE7D1000012A639C36620A568C5A 0 70 802FEC541000012A7D88A1A80A568C5A true ConferenceTime -1 8030AE6D1000012A090438900A568C5A 2 70 802FEC4A1000012A5A4D3E220A568C5A true Duration 8 8030AE6F1000012A39938D930A568C5A 4 70 802FEC571000012A532089580A568C5A true NetworkTime 14 8030AE6C1000012A308267020A568C5A 2 70 802FEC481000012A5CDF7F340A568C5A true Variable5 -1 8030AE7C1000012A4F6A95270A568C5A 2 70 802FEC4D1000012A318069BA0A568C5A true TrunkGroup -1 8030AE6B1000012A58D7609C0A568C5A 0 70 802FEC551000012A35060A290A568C5A true PeripheralCallType -1 8030AE751000012A72C09A480A568C5A 2 70 802FEC4C1000012A0DFE308D0A568C5A true Variable4 -1 8030AE7E1000012A457A12F30A568C5A 0 70 802FEC571000012A29F34C580A568C5A true InstrumentPortNumber -1 8030AE6B1000012A7053D0670A568C5A 2 70 802FEC541000012A4D671DB40A568C5A true Variable7 -1 8030AE6F1000012A5ACF29FA0A568C5A 7 70 802FEC471000012A36AE14A00A568C5A true Variable1 9 8030AE7D1000012A20846A830A568C5A 0 70 802FEC4B1000012A3EE3FD140A568C5A true Trunk -1 8030AE781000012A7313E1860A568C5A 0 70 802FEC451000012A3CAFD9D70A568C5A true ICRCallKeyChild -1 8030AE6D1000012A19CFDD990A568C5A 0 70 802FEC531000012A535595400A568C5A true SkillGroupNumber -1 8030AE731000012A3359331A0A568C5A 0 70 802FEC4E1000012A7CBB846A0A568C5A true AnsweredWithinServiceLevel -1 8030AE7E1000012A3646C8C90A568C5A 1 70 802FEC411000012A4A2739260A568C5A true ICRCallKey 0 8030AE7B1000012A1CBF78900A568C5A 0 70 802FEC551000012A7CA501A50A568C5A true CallSegmentTime -1 8030AE6B1000012A15B629410A568C5A 0 70 802FEC511000012A4BF507BB0A568C5A true IntervalNum -1 8030AE7E1000012A572BA4F60A568C5A 4 70 802FEC3D1000012A786310D90A568C5A true DelayTime 12 8030AE751000012A09330B780A568C5A 2 70 802FEC3D1000012A24CA39A20A568C5A true Variable8 -1 8030AE731000012A2F6A42DE0A568C5A 0 70 802FEC411000012A1230492F0A568C5A true Route -1 8030AE7C1000012A76E766120A568C5A 2 70 802FEC571000012A0FCD06AC0A568C5A true SkillGroup 5 8030AE7B1000012A506183FF0A568C5A 0 70 802FEC4F1000012A3E29EF4F0A568C5A true PeripheralID -1 8030AE781000012A2A609B500A568C5A 0 70 802FEC401000012A02C906060A568C5A true SkillGroupSkillTargetID -1 8030AE761000012A2993692F0A568C5A 2 70 802FEC4D1000012A46E3E01E0A568C5A true Variable6 -1 8030AE711000012A4B07221A0A568C5A 0 70 802FEC4E1000012A2F3270620A568C5A true RouterCallKey -1 8030AE7F1000012A02C31DE60A568C5A 0 70 802FEC4B1000012A5AE76B840A568C5A true ServiceSkillTargetID -1 8030AE7B1000012A516A10A40A568C5A 0 70 802FEC451000012A2894C3D90A568C5A true ServiceNumber -1 8030AE6C1000012A6EA446C60A568C5A 0 70 802FEC531000012A614B93F30A568C5A true Month -1 8030AE6C1000012A226ACB5B0A568C5A 0 70 802FEC521000012A6DF04F910A568C5A true Priority -1 8030AE791000012A031599C10A568C5A 0 70 802FEC3F1000012A3FD4BFA00A568C5A true RouteID -1 8030AE771000012A64EEBF2D0A568C5A 4 70 802FEC3D1000012A1741384B0A568C5A true TalkTime 16 8030AE791000012A54C4D2890A568C5A 0 70 802FEC4F1000012A15C8486B0A568C5A true CallDispositionFlag -1 8030AE7F1000012A6D3F33AA0A568C5A 0 70 802FEC481000012A47DCC6F70A568C5A true Service -1 8030AE6D1000012A025AA1C90A568C5A 0 70 802FEC491000012A1F1D9CB70A568C5A true ICRCallKeyParent -1 8030AE6B1000012A424974B30A568C5A 0 70 802FEC401000012A5FCD52C70A568C5A true Peripheral -1 8030AE6D1000012A154B36940A568C5A 4 70 802FEC421000012A6AD084ED0A568C5A true NetQTime 11 8030AE6F1000012A32400D8F0A568C5A 4 70 802FEC471000012A5FBFA2A10A568C5A true RingTime 15 8030AE6C1000012A0FFA8D690A568C5A 0 70 802FEC521000012A4EFA4A040A568C5A true TimeToAband -1 8030AE6A1000012A40F7F5C30A568C5A 1 70 802FEC4D1000012A0EC9A8BA0A568C5A true CallType 4 8030AE6C1000012A2AE0F3060A568C5A 4 70 802FEC561000012A42588BBB0A568C5A true LocalQTime 10 8030AE751000012A07E199610A568C5A 0 70 802FEC471000012A2F8AE2180A568C5A true CallDispositionLabel -1 8030AE731000012A3870E0840A568C5A 1 70 802FEC501000012A221C0C410A568C5A true DNIS 3 8030AE6C1000012A680BAA460A568C5A 2 70 802FEC511000012A5A3521FA0A568C5A true Variable10 -1 8030AE6B1000012A300830590A568C5A 0 70 802FEC3C1000012A519FB9110A568C5A true Hour -1 8030AE741000012A20D7943E0A568C5A 4 70 802FEC3A1000012A66982AAD0A568C5A true WorkTime 17 8030AE6E1000012A0746F6760A568C5A 1 70 802FEC561000012A32D428A40A568C5A true ANI 2 8030AE731000012A6B3C3A590A568C5A 0 70 802FEC501000012A7F14B1A30A568C5A true NewTransaction -1 8030AE791000012A28D003A70A568C5A 0 70 802FEC491000012A291B0C4D0A568C5A true RouterCallKeySequenceNumber -1 8030AE7A1000012A60BF3E480A568C5A 4 70 802FEC4C1000012A6861BC550A568C5A true HoldTime 13 8030AE6C1000012A5110C8740A568C5A 0 70 802FEC581000012A267EE3F30A568C5A true DigitsDialed -1 8030AE771000012A05F45D290A568C5A 4 70 802FEC4C1000012A3B9CA4BD0A568C5A true CallDisposition 7 8030AE7F1000012A5F9F6C650A568C5A 0 70 802FEC511000012A5A1EB6DC0A568C5A true SourceAgentSkillTargetID -1 8030AE711000012A757AED760A568C5A 0 70 802FEC481000012A159761A50A568C5A true SourceAgentPeripheralNumber -1 8030AE721000012A1796CC540A568C5A 0 70 802FEC401000012A11486A0E0A568C5A true AgentPeripheralNumber -1 8030AE6D1000012A15B4A52F0A568C5A 0 70 802FEC501000012A168DC2B80A568C5A true TrunkGroupID -1 8030AE6B1000012A1C07153E0A568C5A 2 70 802FEC551000012A7C26CBF60A568C5A true Agent 6