How do I submit an app to the AppHQ? http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id= 2013-05-18T14:01:32Z 2013-05-18T14:01:32Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161138 2011-07-04T21:12:35Z 2011-07-04T21:12:35Z

[b]Question: How Do I Reset A Forgotten Password? Answer:[/b]  You use the following steps to reset a password on the Cius device: [b]1.[/b] Click on the [b]App Menu[/b] key on the touch screen [b]2.[/b] Click on the [b]Cisco AppHQ[/b] icon [b]3.[/b] Enter user email and click [b]Forgot Password[/b] [b]4.[/b] The message [b]"A link to replace your password has been sent.  Please check your email inbox in a few minutes"[/b] will pop up [b]5.[/b] Go to your inbox and check email (on your computer) [b]6.[/b] Click on the link provided [b]7.[/b] Type a new password and confirm the password [b]8.[/b] Click on the [b]Reset Your Password[/b] button.  You will be redirected to the Marketplace page on the web. [b]9.[/b] On the device, Type your new password in password field (you should still be on the Login view where you clicked [b]Forgot Password?[/b]) [b]10.[/b] Click on [b]Sign In[/b] button [b]11.[/b] User is redirected to the [b]Featured Applications[/b] page

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T21:12:35Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161116 2011-07-04T21:09:38Z 2011-07-04T21:06:21Z

[b]Question: How Do I Reset A Forgotten Password/User ID?[/b] [b]Answer:[/b]  You use the following steps to reset a password or User ID: [b]On the web:[/b] [b]1.[/b] On the Marketplace login page click on [b]SSO Login[/b] link [b]2.[/b] On the Cisco.com Password Management page enter your user email address [b]3.[/b] Click on [b]Submit[/b] [b]4.[/b] Verify the notification email and activate your new password or User ID [b]5.[/b] Go back to the Login page [b]6.[/b] Go back to [b]Existing User[/b] login [b]7.[/b] Enter the new User ID or new password and login [b]  On the device: [/b][b] 1.[/b] Click on the [b]App Menu[/b] key on the touch screen [b]2.[/b] Click on the [b]Cisco AppHQ[/b] icon [b]3.[/b] Enter user email and click [b]Forgot Password[/b] [b]4.[/b] The message [b]"A link to replace your password has been sent.  Please check your email inbox in a few minutes"[/b] will pop up [b]5.[/b] Go to your inbox and check email (on your computer) [b]6.[/b] Click on the link provided [b]7.[/b] Type a new password and confirm the password [b]8.[/b] Click on the [b]Reset Your Password[/b] button.  You will be redirected to the Marketplace page on the web. [b]9.[/b] On the device, Type your new password in password field (you should still be on the Login view where you clicked [b]Forgot Password?[/b]) [b]10.[/b] Click on [b]Sign In[/b] button [b]11.[/b] User is redirected to the [b]Featured Applications[/b] page

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T21:06:21Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161094 2011-07-04T20:59:12Z 2011-07-04T20:58:32Z

[b]Question: How Do I Manage My Purchased Licenses?[/b]   [b]Answer:[/b]  In order to manage licenses for applications you've purchased or that were published by your company to the Cisco AppHQ: [b]1.[/b] Log into your Cisco AppHQ profile and select [b]Manage Licenses[/b] from the administrators control panel. You'll now see a list of products you¿ve published or purchased [b]2.[/b] To publish a product on your user's Cius collaboration tablets, click on [b]Manage[/b] next to that particular product.  [b]3.[/b] Now select [b]Assign Licenses[/b] to the right.  [b]4.[/b] Next, choose by individuals or by group, the employees you wish to assign these licenses to.  [b]5.[/b] Indicate whether this product is [b]optional[/b] or [b]required[/b] for your staff and then select [b]Assign Licenses[/b].  These employees have now received this product [b]6.[/b] If you need to switch the mode from [b]required[/b] to [b]optional[/b], click on [b]Switch Mode[/b] and make the change.  [b]7.[/b] To remove an app from a particular user's Cius device, click on [b]Remove Assignment[/b].

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:58:32Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161077 2011-07-04T20:52:32Z 2011-07-04T20:52:32Z

[b]Question: How Do I Purchase Applications?[/b] [b]Answer:[/b]  Only Enterprise IT Admins will have purchasing functionality and access to the Cisco store.  You will also be able to see all Cisco Apps available for purchase: [b]1.[/b] Log into your Cisco AppHQ profile and select [b]Purchase Applications[/b] from the administrators control panel. [b]2.[/b] Add products to the shopping cart [b]3.[/b] Enter Billing Information and click on [b]Continue[/b] button [b]4.[/b] Enter Payment Information and click on [b]Complete Purchase[/b] button [b]5.[/b] Verify purchase email & receipt notification is received [b]6.[/b] From the [b]Order Receipt[/b] page click on [b]Manage Licenses[/b] link and purchased applications should show up on the [b]Manage Licenses[/b] page.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:52:32Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161061 2011-07-04T20:46:32Z 2011-07-04T20:46:32Z

[b]Question: How Do I Search For An Application?[/b] [b]Answer:[/b]  Admins can search for Cisco products using partial search (minimum of three letters) as well as searching by category.  Search results are returned with products found by search criteria.  On the Purchase page, products can also be filtered by category, product name and rating.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:46:32Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161046 2011-07-04T20:43:00Z 2011-07-04T20:41:59Z

[b]Question: How Do I Sign Up (As An Employee)?[/b] [b]Answer:[/b]  Employees must be invited to a store by an Enterprise IT Admin.  Once the invitation email is received: [b]1.[/b] Click on the sign up link in the email which takes you to a page that allows you to create a user profile.  [b]2.[/b] Populate the required fields and click on the [b]Create Personal Profile[/b] button.  [b]3.[/b] Your profile has been created Back on the Enterprise IT Admin's [b]Sent Invitations[/b] page the user status has updated from [b]Pending[/b] to [b]Employee[/b] and the employees name will now show up in the Admin's employee list.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:41:59Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161039 2011-07-04T20:44:08Z 2011-07-04T20:39:56Z

[b]Question: How Do I Sign Up (As An Employee)?[/b] [b]Answer:[/b]  Employees must be invited to a store by an Enterprise IT Admin.  Once the invitation email is received: [b]1.[/b] Click on the sign up link in the email which takes you to a page that allows you to create a user profile.  [b]2.[/b] Populate the required fields and click on the [b]Create Personal Profile[/b] button.  [b]3.[/b] Your profile has been created Back on the Enterprise IT Admin's [b]Sent Invitations[/b] page the user status has updated from [b]Pending[/b] to [b]Employee[/b] and the employees name will now show up in the Admin's employee list.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:39:56Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161025 2011-07-04T20:36:02Z 2011-07-04T20:34:15Z

[b]Question: How Do I Manage My People And Update Existing Employee Roles & Groups?[/b] [b]Answer:[/b]  The Enterprise IT Admin can update existing employee roles and groups. This is achieved by doing the following: [b]1.[/b] Log into your Cisco AppHQ profile and select [b]Manage People[/b] from the administrators control panel. [b]2.[/b] Change the role of an employee by making a selection from the dropdown to the right of the employees name in the role category.  The change is updated instantly when clicking your selection. [b]3.[/b] To add employees to a group, select the employees you wish to group together [b]4.[/b] Click on [b]Assign to Group[/b] from the dropdown [b]Bulk Actions[/b] menu above [b]5.[/b] Choose a group and click on [b]Assign Selected People to Group[/b], or [b]Add New Group[/b] if you wish to create a new one. [b]6.[/b] You can also edit or delete a group by hovering your cursor over that group's name and selecting the desired action from the pop up.   The Admin is also able to change roles from [b]Employee[/b] to [b]Admin[/b] and [b]Admin[/b] to [b]Employee[/b], by following the steps above.  When such a role change is made, the permissions associated with the role will also be updated accordingly.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:34:15Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4161007 2011-07-04T20:26:51Z 2011-07-04T20:26:51Z

[b]Question: How Do I Onboard (Invite) Employees To My Store?[/b] [b]Answer:[/b]  Enterprise IT Admins are able to invite new employees to their company App store by doing the following: [b]1.[/b] Log into your Cisco AppHQ profile and select [b]Manage People[/b] from the administrators control panel. [b]2.[/b] Click on [b]Invite Employees[/b] and then Download the Sample Excel File. [b]3.[/b] Enter all required new employee credentials (Required fields = First Name, Last Name, Job Title and Email.  Optional fields = Industry, Street Address, Address Line2, City, Province/State, Country, Postal Code/ Zip Code, Phone Number and Phone Extension), save the file and upload it by clicking the [b]Upload File[/b] button [b]4.[/b] You can customize a message or use the default and when ready, click the [b]Send Invitation[/b] button.  The invitations have been sent and on the [b]Sent Invitations[/b] page the invited employees are listed in [b]Pending[/b] status. [b]5.[/b] Once invitations are accepted, the default of [b]employee[/b] will show in the role column.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:26:51Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160942 2011-07-04T20:19:07Z 2011-07-04T20:19:07Z

[b]Question: How Do I Do A Cisco Marketplace Search?[/b] [b]Answer:[/b]  Products can be searched for by Product Name, Summary, Description, Features, Details and Support.  The search can be filtered by the Categories the products were published to.  A minimum of 3 characters are required to run a search.  The search results will return only the product records from the App Store which the user has access to.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:19:07Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160916 2011-07-04T20:13:35Z 2011-07-04T20:11:58Z

[b]Question: How Do I Create A New Version Of My Product?[/b] [b][/b][b] Answer: [/b] An Enterprise IT can create new version of their products instantly by doing the following: [b]1.[/b] Log into your Cisco AppHQ profile and select [b]Manage Products[/b] from the administrators control panel. [b]2.[/b] Select the [b]Create New Version[/b] button to the right of the product you wish to update. [b]3.[/b] Add the new version and any updated content and click [b]Publish[/b]. [b]4.[/b] Your new version is published to your store immediately.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:11:58Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160829 2011-07-04T20:12:45Z 2011-07-04T20:00:38Z

[b]Question: How Do I Update And Edit My Products?[/b] [b]Answer:[/b]  A Enterprise IT can edit and update their products instantly by doing the following: [b]1.[/b] Log into your Cisco AppHQ profile and select [b]Manage Products[/b] from the administrators control panel. [b]2.[/b] Select the [b]Edit[/b] button to the right of the product you wish to edit/update. [b]3.[/b] Add/remove any text content and/or images, files and video and click [b]Publish[/b]. [b]4.[/b] Your product will reflect the update immediately.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T20:00:38Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160774 2011-07-04T19:42:31Z 2011-07-04T19:42:31Z

[b]Question: How Do I Publish A Product?[/b] [b]Answer:[/b]  Enterprise IT Admins are able to add and publish products to their Cisco Marketplace store immediately by doing the following: [b]1.[/b] Log into your Cisco AppHQ profile and select [b]Manage Products[/b] from the administrators control panel. [b]2.[/b] Click the [b]Add Product[/b] link to the right of the page. [b]3.[/b] Input all the requested info, (including the name, version, the product logo, a summary and description of this product, the product categories and upload the app itself) and click the [b]Publish[/b] button. Your App is published immediately.   You are also able to add more text content (including product features, additional details and product support details), as well as images or screen shots, and additional product files such as a PDF, case study or white paper.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T19:42:31Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160735 2011-07-04T19:30:49Z 2011-07-04T19:30:13Z

[b]Question: How Do I Register to the App Store On The Cius Device?[/b] [b][/b] [b]Answer:[/b]  Registration to the App Store via the device is possible by doing following: [b]1.[/b] Click the [b]Cisco AppHQ[/b] icon [b]2.[/b] Click the [b]Register[/b] button and complete all the fields on registration form (The registration form contains the following fields: Email, First Name, Last Name, Job Title, Password, Confirm Password) [b]3.[/b] Click on the [b]Register Now[/b] button [b]4.[/b] Click [b]OK[/b] on the [b]Check your email to continue the process[/b] pop up window.  You will be redirected to the Login form. [b]5.[/b] Go to your inbox and check email from the Cisco Marketplace [b]6.[/b] Click on the link provided in the email [b]7.[/b] The message [b]"The[/b] [b]activation of your account was successful. Please continue by logging in using your Cius device."[/b] is displayed [b]8.[/b] Enter your email address and password on your device [b]9.[/b] Click on [b]Sign In[/b] button.  You will be logged in and redirected to the [b]Featured Applications[/b] page

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T19:30:13Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160701 2011-07-04T19:39:10Z 2011-07-04T19:22:19Z

[b]Question: How Do I Configure My Store Front?[/b] [b]Answer:[/b]  After a store request has been submitted and approved, the store needs to be created. Upon approval, all associated Enterprise IT Admins will receive an email from Cisco Marketplace that contains a link to configure their store.  You can also gain access by going through the administrators control panel.   Only one IT Admin can access the store configuration page and edit at a time.  When a store front is created and/or edited, all IT Admins are notified by email and account notification tab.  In cases where a store front is not immediately created/edited the configuration form populates with store front information (i.e. the store front name and identifier submitted in the creation request).   [b]NB:[/b] [b]Only Enterprise IT Admins can create and configure a store front[/b], and to do so you do the following: [b]1.[/b] Log into your Cisco AppHQ profile [b]2.[/b] From the administrators control panel click on the [b]Administration[/b] link [b]3.[/b] From [b]Manage Your Company App Store[/b] page click on the [b]Configure Application Store[/b] link, and configure all store details. [b]4.[/b] Click on the [b]Save Store Configuration[/b] button to save your configuration.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T19:22:19Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160678 2011-07-04T19:18:38Z 2011-07-04T19:14:47Z

[b]Question: How Do I Create A Store Front?[/b] [b]Answer:[/b]  An Enterprise IT Admin can create a request for a company store, only if you don't already have one, by doing the following: [b]1.[/b] Log into your Cisco AppHQ profile. [b]2.[/b] From the landing page click on the [b]Create a Store[/b] link at the bottom of the page.  All fields are editable and pre-populated with [b]Company Name[/b] and [b]Store URL Identifier[/b] by default. [b]3.[/b] Fill in the [b]Reason for Request[/b] and click the [b]Send Request[/b] button.  You will receive a confirmation of this submission from the Cisco Marketplace to the email address attached to your account as well as your notifications tab in your account.   Your store front will remain in pending until your submission has been reviewed and approved by a Cisco Marketplace Admin.  All Enterprise IT Admins associated with the company will be informed, by automatic email from Cisco Marketplace (to the email addresses associated with their accounts as well as within the notification tab), that the store request has been processed and approved and they can proceed with configuring their store front.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T19:14:47Z Cisco Developer Network Marketplace AppHQ Support http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4160663 2011-07-05T19:06:44Z 2011-07-04T19:10:05Z

[b]Question: How Do I Become An Enterprise IT Admin?[/b] [b]Answer:[/b]  When you're on the Cisco Marketplace and AppHQ homepage ([url=https://marketplace.cisco.com/apphq]https://marketplace.cisco.com/apphq[/url]) click the [b]Manage my company apps[/b] link to the under the heading "AppHQ Manager: For IT Administartors".  This takes you to a page that explains the features and benefits of being an AppHQ Manager and Enterprise IT Administartor and who to contact to become one.

Cisco Developer Network Marketplace AppHQ Support 2011-07-04T19:10:05Z Bernal Schooley http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4151471 2011-07-01T15:50:35Z 2011-07-01T15:50:35Z

Resorted to a Google search and found the form here. http://developer.cisco.com/web/cius-developer/apk-review-form

Bernal Schooley 2011-07-01T15:50:35Z Bernal Schooley http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4151462 2011-07-01T15:43:54Z 2011-07-01T15:43:54Z

I've been unable to find any info on how to submit an app to the AppHQ.   Please advise.

Bernal Schooley 2011-07-01T15:43:54Z