Jabber Guest for iOS SDK Release - 11.1

Introduction
Cisco Jabber Guest enables organizations using Cisco Unified Communications Manager (UCM) and Cisco Expressway to connect with remote visitors (guests) through their website or mobile application using instant-on, real-time voice and video. Guests simply click a URL, website link, or mobile application to start the interaction. Build these capabilities into your website or mobile application with the included SDKs, or use the Jabber Guest client experiences.

New and Changed Functionality

  • Customized Guest Caller Name
  • New fields Allow customized caller name in individual link setting and Allow customized caller name for ad hoc links are added at server side, enabling these configurations will give a guest user the ability to specify his/her own name instead of the default caller name. Guest user could specify the customized caller name with additional URL query parameter callerName in the call link.

    For example, Alice could call https://jg.example.com/call/agent?callerName=Alice, while Bob could contact the same destination endpoint but with a different query parameter value Bob: https://jg.example.com/call/agent?callerName=Bob. The destination endpoint will show different caller names for Alice and Bob.

    This new feature prevents any confusion when multiple guest users are dialing into the same call link (For example, a link for a video conference call), furthermore, it gives additional ability for Cisco Jabber Guest SDK integration, in which case, the call link is created in advance but distributed to different users along with an additional URL query parameter callerName associated with different values.

    Customized caller name in multiple languages are supported, in order to preserve customized caller name in SIP messages and display correctly on destination endpoints, make sure that the following actions are applied to Cisco Unified Communications Manager and the destination endpoints:

    • The selected language locale is supported and installed on Cisco Unified Communications Manager and the destination endpoint(s).
    • The destination endpoint User Locale matches locale setting of Common Device Configuration in SIP trunk setting.
    • Transmit UTF-8 for Calling Party Name in SIP trunk setting is checked for Unicode support.

    See Cisco Unified Communications Manager Configuration Guide for more details.

To upgrade the SDK framework
Please delete the Jabber Guest SDK Framework and the bundle and do a clean before trying to build your iOS application.

API updates
Refer to API Guide documentation for more details

Samples
No new samples.

Resolved Defects

  • CSCve99573: JG client failover is not supported when expressway primary node is down
  • CSCvg05085: Jabber Guest iOS client encoding @ to %40