Administration XML Questions

RE: Perl AXL and SOAP::Lite updating issues

2013-06-18T20:49:42Z

Jim, You're most welcome. Glad it's working! Marty

RE: Device info for a particular user

2013-06-18T20:47:57Z

So [url=http://developer.cisco.com/web/axl-developer/forums/-/message_boards/view_message/16314179]http://[/url]ipaddy[font=arial, helvetica, sans-serif]:8080[/font][color=#333333][font=arial, helvetica, sans-serif][font=Arial, verdana, sans-serif]/emservice/EMServiceServlet ?? [/font][/font][/color]

RE: Perl AXL and SOAP::Lite updating issues

2013-06-18T20:38:23Z

[quote=Martin Sloan]Hi Jim, Check the updatePhoneReq element in your schema version to make sure, because in the latest version those fields are not available in the call. I guess the system is just ignoring them which is why you're not getting an error. You might have to follow up with an updateLineReq. Marty[/quote] Marty, While the axlapi for 7.1 says it should work, it does not. I added two updateLine statements and all is working well. Below is the final code. Thanks for you help! [code]#!/usr/bin/perl use warnings; use strict; use SOAP::Lite; use Data::Dumper; my $cucmip = "xxx.xxx.xxx.xxx"; my $axl_port = "8443"; my $user = "xxx"; my $password = "xxx"; my $axltoolkit = "AXLAPI.wsdl"; BEGIN { sub SOAP::Transport::HTTP::Client::get_basic_credentials { return ($user => $password) }; } my $ver = "7.1"; my $cm = new SOAP::Lite -> encodingStyle('') -> on_action(sub { return "CUCM:DB ver=$ver" }) -> proxy("https://$cucmip:$axl_port/axl/") -> uri("http://www.cisco.com/AXL/API/$ver"); #axl request my $res = $cm->updatePhone(SOAP::Data->name('name' => "SEPACA016FCA626", SOAP::Data->name('description' => "AXL Test Phone 14" ), SOAP::Data->name('ownerUserId' => "jrichard" ), SOAP::Data->name('lines' => \SOAP::Data->value( # UPDATE FIRST LINE SOAP::Data->name( 'line' => \SOAP::Data->value( SOAP::Data->name( 'dirn' => \SOAP::Data->value( SOAP::Data->name('pattern' => "8893" ), SOAP::Data->name('usage' => "Device" ), SOAP::Data->name('routePartitionName' => "Corporate_Campus_Line1" ), SOAP::Data->name('label' => "Label 14" ), SOAP::Data->name('display' => "Display 14" ), SOAP::Data->name('asciiLabel' => "Ascii Label 14" ), SOAP::Data->name('displayASCII' => "Ansii Display 14" ) )), # dirn 8893 Corporate_Campus_Line1 ))->attr({'index' => '1'} ), # line 1 # UPDATE SECOND LINE SOAP::Data->name( 'line' => \SOAP::Data->value( SOAP::Data->name( 'dirn' => \SOAP::Data->value( SOAP::Data->name('pattern' => "8893" ), SOAP::Data->name('usage' => "Device" ), SOAP::Data->name('routePartitionName' => "Corporate_Campus_Line2" ), SOAP::Data->name('label' => "Label 15" ), SOAP::Data->name('display' => "Display 15" ), SOAP::Data->name('asciiLabel' => "Ascii Label 15" ), SOAP::Data->name('displayASCII' => "Ansii Display 15" ) )), # dirn 8893 Corporate_Campus_Line2 ))->attr({'index' => '2'} ), # line 2 )) # lines )); # updatePhone unless ($res->fault) { print Dumper($res->paramsall()); } else { print join ', ', "FAULTCODE: " . $res->faultcode, "FAULTSTRING: " . $res->faultstring; } my $res1 = $cm->updateLine(SOAP::Data->name('pattern' => "8893" ), SOAP::Data->name('routePartitionName' => "Corporate_Campus_Line1" ), SOAP::Data->name('description' => "Description 14" ), SOAP::Data->name('alertingName' => "Alerting 14" ), SOAP::Data->name('asciiAlertingName' => "Acsii Alerting 14" ) ); #updateLine 1 unless ($res1->fault) { print Dumper($res1->paramsall()); } else { print join ', ', "FAULTCODE: " . $res1->faultcode, "FAULTSTRING: " . $res1->faultstring; } $res1 = $cm->updateLine(SOAP::Data->name('pattern' => "8893" ), SOAP::Data->name('routePartitionName' => "Corporate_Campus_Line2" ), SOAP::Data->name('description' => "Description 15" ), SOAP::Data->name('alertingName' => "Alerting 15" ), SOAP::Data->name('asciiAlertingName' => "Acsii Alerting 15" ) ); #updateLine 2 unless ($res1->fault) { print Dumper($res1->paramsall()); } else { print join ', ', "FAULTCODE: " . $res1->faultcode, "FAULTSTRING: " . $res1->faultstring; }[/code]

Re: New Message from David Staudt in AXL Developer - Administration XML Que

2013-06-18T20:37:19Z

according the uc9 xml developers guide, http to port 8080 is still supported, which I still do. SO it does not require https, though it is probably the recommended way

RE: Device info for a particular user

2013-06-18T20:32:03Z

The E/M API requires HTTPS/SSL connection, so I would not expect a regular HTTP request to work. From native code e.g. C#, you will either need to install the UCM's certificate on your server (manual process,) or cause your client-side code to ignore unknown certificates. I believe the 'Could not establish trust relationship' error means that the client code could not verify the API services's cert (which is a self-signed.)

RE: Device info for a particular user

2013-06-18T20:26:36Z

I changed the url to the one you specify and now I get ex = {"The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."}

RE: Device info for a particular user

2013-06-18T20:02:17Z

Making some progress but getting login unsuccessful error. Here is what I am passing in and i know my creds are right... Im confused with the url I should be using? You mentioned [url=http:]https://[/url]10.0.245.10:8443[color=#333333][font=Arial, verdana, sans-serif]/emservice/EMServiceServlet but that doesn't work on our server. I get responses back from [/font][/color]http://10.0.245.10:8080/emapp/EMAppServlet but when i post the xml I get login unsuccessful...I pasted the whole error after the script.... ----------------------------- // Create a request using a URL that can receive a post. WebRequest request = WebRequest.Create("http://10.0.245.10:8080/emapp/EMAppServlet"); // Set the Method property of the request to POST. request.Method = "POST"; // Create POST data and convert it to a byte array. string postData = "xml=userpassbreyerd"; byte[] byteArray = Encoding.UTF8.GetBytes(postData); // Set the ContentType property of the WebRequest. request.ContentType = "application/x-www-form-urlencoded"; // Set the ContentLength property of the WebRequest. request.ContentLength = byteArray.Length; // Get the request stream. Stream dataStream = request.GetRequestStream(); // Write the data to the request stream. dataStream.Write(byteArray, 0, byteArray.Length); // Close the Stream object. dataStream.Close(); // Get the response. WebResponse response = request.GetResponse(); // Display the status. Console.WriteLine(((HttpWebResponse)response).StatusDescription); // Get the stream containing content returned by the server. dataStream = response.GetResponseStream(); // Open the stream using a StreamReader for easy access. StreamReader reader = new StreamReader(dataStream); // Read the content. string responseFromServer = reader.ReadToEnd(); // Display the content. Console.WriteLine(responseFromServer); // Clean up the streams. reader.Close(); dataStream.Close(); response.Close(); ---------------------------- error - Login response Login Unsuccessful Login is unavailable (207) - Exit SoftKey:Exit 1 ----------------- Thanks in advance Darrell

RE: Device info for a particular user

2013-06-18T20:01:35Z

A 500 message similar to: [code]java.lang.NullPointerException java.lang.String.(String.java:147) com.cisco.emservice.EMServiceServlet.processRequest(EMServiceServlet.java:204) com.cisco.emservice.EMServiceServlet.doPost(EMServiceServlet.java:451) com.cisco.emservice.EMServiceServlet.doGet(EMServiceServlet.java:385)[/code]is expected if you just do a GET to the URL from a browser. If the E/M service is not activated, the API will return a 404

RE: Device info for a particular user

2013-06-18T18:16:23Z

Thanks for your quick response David. I'm assuming our service account's access will suffice. When I paste the emservice/emserviceservlet into a browwser with our ip info i get an error 500. This is a service that must be turned on I'm assuming.

RE: Device info for a particular user

2013-06-18T18:00:25Z

The E/M API is not a full SOAP implementation, just a simple HTTP POST of a small piece of XML. E.g. to query to see which devices a user is logged into, POST the following XML to https://:8443/emservice/EMServiceServlet:[code] appid apppasswd john

RE: Device info for a particular user

2013-06-18T17:19:13Z

You are right, in dev we have limited users set up. I can get someone who is logged in and it should return back associateddevices. Assuming thats it, how do I then find out the devices the user is logged into. i read through the docs for Extension Mobility and there are no clear soap examples. I'm much more comfortable with AXL is it possible to figure out if a user is logged in via AXL? I just want to return all devices the user is logged into.. Any suggestions are greatly appreciated. If I have to go the EM route are there clear examples I can follow? Thanks so much! Darrell

RE: Device info for a particular user

2013-06-18T17:00:41Z

That looks like the right response, but the element is not present - my guess would be because the user is not associated with any devices..? http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b08user.html#wp1020108 I also note that the AXL schema version returned is 6.1 - check the AXL guide for details on specifying the correct schema version to use for your UCM (if it's not 6.1.)

RE: Device info for a particular user

2013-06-18T16:32:58Z

[quote=David Staudt]This information is available, via various web services on UCM. I would suggest the following sequence: - Via Administrative AXL, use the request, which will return a list of device names associated with the user in getUserResponse/return/user/associatedDevices. - Via the Extension Mobility web service, use to list all the device names into which the user is logged in - Via Admin AXL, perform a on each device name, obtaining the list of lines on the device, from which you can extract the DNs: getPhoneResponse/return/device/lines/line/dirn/pattern - Via the Serviceability Risport service, user query to obtain the IP address of all the device names gathered above All these web services are covered in the XML Developers Guide available here: http://developer.cisco.com/web/axl/docs[/quote] Hi David, I am using AXL to getUser. I get a successful response but I do not see a list of device names associated with the user (me in the case for testing). Here is the XML in the response. My goal is to find out each device the user is logged into using their userid. -

- - - - Darrell Breyer breyerd 2224806 IS Application Development kannern true - breyerd false false 10000 4 - Default Credential Policy false true false November 21, 2012 13:51:45 EST false - Default Credential Policy false false true March 13, 2013 10:04:58 EDT false

RE: AXL/EMAPI Memory Leak?

2013-06-17T16:11:13Z

All (most?) of the UCM web services APIs run through the on-board Tomcat session manager, so believe E/M would benefit as well.

RE: HTTP-Link via Perl?

2013-06-17T13:42:27Z

Excellent!

RE: HTTP-Link via Perl?

2013-06-17T13:35:17Z

Hi Marty, great this is working. Many thanks. BR Michael

RE: HTTP-Link via Perl?

2013-06-17T12:51:52Z

Hi Michael, Check out the LWP Perl mod. Here's some structure for code I would use while doing POST/GET. This might get the job done for EM, but I've never tried it specifically. You'll have to install the LWP module and dependencies if you haven't already. my $url="https://AddressOfTheService"; my $ua = LWP::UserAgent->new; my $header = HTTP::Headers->new; $header->header("Content-Type","application/xml"); my $req = HTTP::Request->new(POST => $url, $header); $req->authorization_basic("Username","Password"); my $response = $ua->request($req); Also, there's a forum for the EMAPI where you might find more help: http://developer.cisco.com/web/emapi/community/-/message_boards/category/1062473 Marty

HTTP-Link via Perl?

2013-06-17T05:21:53Z

Hi, is it possible to "open" such HTTP-Link via Perl Script? [url=http://%3cem-server-ip%3e/emapp/EMAppServlet?device=SEP%3cmac%3e&&userid=%3cuserid%3e&seq=%3cuser-pin]http:///emapp/EMAppServlet?device=SEP&&userid=&seq= I don`t want really to open a web browser with this link but I want to make the EM profile login via the perl script and this HTTP-Link. BR Michael

RE: AXL/EMAPI Memory Leak?

2013-06-16T14:53:51Z

Thanks David does this apply to EMAPI as well? We noticed more issues with EMAPI than AXL...

RE: Perl AXL and SOAP::Lite updating issues

2013-06-15T13:41:25Z

Hi Jim, Check the updatePhoneReq element in your schema version to make sure, because in the latest version those fields are not available in the call. I guess the system is just ignoring them which is why you're not getting an error. You might have to follow up with an updateLineReq. Marty