List of All Devices and Associated Phone Number http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=7718838 2013-05-22T15:28:51Z 2013-05-22T15:28:51Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7912847 2012-10-22T00:49:08Z 2012-10-22T00:49:08Z

Just in case anyone comes across this post - Found a better way to get all primary numbers and agent numbers. Device, numplan, and devicenumplanmap are the 3 tables I found from data dictionary. Here is the query: select distinct dev.name, n.alertingname, n.dnorpattern, from numplan n, devicenumplanmap d, device dev where n.pkid=d.fknumplan and d.fkdevice=dev.pkid and dev.name like 'SEP%' order by n.alertingname Not sure why some of our devices had userid of the person in the name column of device table. So I had to add where dev.name like 'SEP%'

Shivinder Singh 2012-10-22T00:49:08Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7824386 2012-10-18T22:30:04Z 2012-10-18T22:30:04Z

I found this equivalent syntax in Informix, but still get syntax error when run via CLI or AXL’s executeSQLQuery: select count(*) from enduser into temp temp_endusercount select * from temp_endusercount http://publib.boulder.ibm.com/infocenter/idshelp/v10/index.jsp?topic=/com.ibm.admin.doc/admin365.htm Regards, Shivinder Singh * Programmer III, Computer Services * Lamar Institute of Technology * Beaumont, Texas * Phone: 409 839 2097 * ssingh@lit.edu<mailto:ssingh@lit.edu> * http://www.lit.edu<http://www.lit.edu/> From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Thursday, October 18, 2012 4:55 PM To: cdicuser@developer.cisco.com Subject: New Message from Shivinder Singh in Administration XML (AXL) - Administration XML Questions: RE: New Message from David Staudt in Administration XML (AXL) - Administrat Shivinder Singh has created a new message in the forum "Administration XML Questions": -------------------------------------------------------------- Looks like Informix does not like this syntax: with tsource as (select count(*) from enduser) select * from tsource CLI says syntax error. But this syntax works fine on Oracle. I need this syntax to get the desired output in original post. Is there any equivalent in Informix? -- To respond to this post, please click the following link: http://developer.cisco.com/web/axl/forums/-/message_boards/view_message/7823743 or simply reply to this email.

Shivinder Singh 2012-10-18T22:30:04Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7823743 2012-10-18T21:54:56Z 2012-10-18T21:54:56Z

Looks like Informix does not like this syntax: with tsource as (select count(*) from enduser) select * from tsource CLI says syntax error. But this syntax works fine on Oracle. I need this syntax to get the desired output in original post. Is there any equivalent in Informix?

Shivinder Singh 2012-10-18T21:54:56Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7766243 2012-10-17T22:24:54Z 2012-10-17T22:24:54Z

If you're referring to the User 'Telephone Number' field, then that's true: it's basically an arbitrary field that may or not be present, or may or not accurately reflect actual user->line relationships in UCM.  The field is typically entered manually by the admin or auto-synced from an LDAP system.

David Staudt 2012-10-17T22:24:54Z Sascha Monteiro http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7766162 2012-10-17T22:16:38Z 2012-10-17T22:16:38Z

do all users have the telephonenumber set? this is just a field and has no link to the phone or primary extension..

Sascha Monteiro 2012-10-17T22:16:38Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7747984 2012-10-17T22:03:03Z 2012-10-17T22:03:03Z

Roadblock! It seems, like David mentioned earlier, the system is somehow limiting the number of rows returned. I’ve tried issuing multiple queries to get ranges of phone numbers in a for loop, for e.g., SQL…”where enduser.phonenumber between 2000 and 3000” But this does not give expected results. I only get like 60 rows for this range. I’m expecting around 150 rows. I then tried getting ranges in even smaller increments of 50 like this ”where enduser.phonenumber between 2150 and 2200” and then I get even lesser number, like 8 rows We have a total of around 550 devices, and the data I’m querying should be extremely small and should ideally be returned in a single query. What else can I try?

Shivinder Singh 2012-10-17T22:03:03Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7755440 2012-10-17T19:40:33Z 2012-10-17T19:40:33Z

Got it! This query does the job: select device.name, numplan.dnorpattern,numplan.alertingname, enduser.telephonenumber from device, numplan, devicenumplanmap, enduser, endusernumplanmap where Device.pkid = devicenumplanmap.fkdevice and Numplan.pkid = devicenumplanmap.fknumplan and endusernumplanmap.fkenduser = enduser.pkid and endusernumplanmap.fknumplan = devicenumplanmap.fknumplan and tkdnusage='2' and device.name='SEPACA016FC9125' And of course you could remove the last line to query ALL devices. Thanks !

Shivinder Singh 2012-10-17T19:40:33Z Sascha Monteiro http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7755433 2012-10-17T19:42:05Z 2012-10-17T19:40:07Z

yeah, these are the primary extension and iopcc extension that you see on the enduser page ;   run sql select E.userid,N.dnorpattern,NM.tkdnusage from numplan N join endusernumplanmap NM on (NM.fknumplan = N.pkid) join enduser E on (E.pkid = NM.fkenduser) order by E.userid,NM.tkdnusage userid     dnorpattern tkdnusage  ========== =========== =========  agent21    8021        1          agent21    8021        2          agent22    8022        1          agent22    8022        2      I only have 1 line on the phone, but if you had a 2nd line for UCCX, you would see that extn in the row with tkdnusage = 2

Sascha Monteiro 2012-10-17T19:40:07Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7747243 2012-10-17T19:33:03Z 2012-10-17T19:33:03Z

Sascha I apologize I’m very new to CUCM. Do you mean there will be one row per number (one row for primary line and one row for CCX number) in the enduser table?

Shivinder Singh 2012-10-17T19:33:03Z Sascha Monteiro http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7755042 2012-10-17T19:23:02Z 2012-10-17T19:23:02Z

You could query the user for it's IPCC extension, this is stored in endusernumplanmap (tkdnusage = '2')

Sascha Monteiro 2012-10-17T19:23:02Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7754843 2012-10-17T19:12:41Z 2012-10-17T19:12:41Z

UCM is not aware of UCCX internal configuration, so you would have to somehow query UCCX to find out that information.  I'm not aware of any facility/API/interface for doing that, however.  You might try inquirying in the UCCX API forums.

David Staudt 2012-10-17T19:12:41Z Martin Sloan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7754560 2012-10-17T19:02:51Z 2012-10-17T19:02:51Z

If you know where to expect the lines to appear on the device you could use the numplanindex field in devicenumplanmap 'WHERE devicenumplanmap.numplanindex = '1''.  But you might want to include the typepatternusage table as well to make sure you're returning results for numbers assigned to devices and not translation patterns or such.  You could add 'numplan.tkpatternusage = '2'' for that.  HTH

Martin Sloan 2012-10-17T19:02:51Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7747068 2012-10-17T18:34:03Z 2012-10-17T18:34:03Z

This is awesome. I have one more related question. From the above query, I am getting CCX (Contact Center Xpress) numbers as well. Is there any join/relation I can use to identify the primary line of a CCX agent number? Say for instance John Doe’s primary line is 8888, but he is also assigned an agent number of 9999. How do I figure out both numbers of John Doe in one query?

Shivinder Singh 2012-10-17T18:34:03Z Dennis Heim http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7746427 2012-10-17T15:35:03Z 2012-10-17T15:35:03Z

Just taking a guess at what you are trying to do: The device and numplan tables are related via the devicenumplanmap table. The relationship is usually something like this: Device.pkid = devicenumplanmap.fkdevice Numplan.pkid = devicenumplanmap.fknumplan Dennis Heim | Sr. UC Engineer World Wide Technology | 314.212.1814 | dennis.heim@wwt.com<mailto:dennis.heim@wwt.com> “Creating Impact, Ignition & Scalability” From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Wednesday, October 17, 2012 11:15 AM To: cdicuser@developer.cisco.com Subject: New Message from Shivinder Singh in Administration XML (AXL) - Administration XML Questions: RE: New Message from David Staudt in Administration XML (AXL) - Administrat Shivinder Singh has created a new message in the forum "Administration XML Questions": -------------------------------------------------------------- David, thanks for detailed response. executeSQLQuery approach seems much better. I tried and I got SoapException (using C#): Unhandled Exception: System.Web.Services.Protocols.SoapException: Column (fknumplan) not found in any table in the query (or SLV is undefined). We’re on 8.0; I checked the data dictionary and there is no column fknumplan in device table. Any suggestions? -- To respond to this post, please click the following link: http://developer.cisco.com/web/axl/forums/-/message_boards/view_message/7746348 or simply reply to this email.

Dennis Heim 2012-10-17T15:35:03Z WILL DELAUGHTER http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7749251 2012-10-17T15:16:34Z 2012-10-17T15:16:34Z

I am out of the office until 9/10/2012. In my absence, please contact James Hopkins at (908)234-3646.

WILL DELAUGHTER 2012-10-17T15:16:34Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7746348 2012-10-17T15:15:03Z 2012-10-17T15:15:03Z

David, thanks for detailed response. executeSQLQuery approach seems much better. I tried and I got SoapException (using C#): Unhandled Exception: System.Web.Services.Protocols.SoapException: Column (fknumplan) not found in any table in the query (or SLV is undefined). We’re on 8.0; I checked the data dictionary and there is no column fknumplan in device table. Any suggestions?

Shivinder Singh 2012-10-17T15:15:03Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7719588 2012-10-16T22:14:45Z 2012-10-16T22:14:45Z

With the regular AXL requests, you can use the listPhone request with a wildcard for the name, then perform getPhone for each device in the list.  This could potentially take many requests (N+1). Using executeSQLQuery you can try to get a SQL join with all the data at once, the relevant tables are 'device', 'numplan' and 'devicenumplanmap'.  Something like:   select device.name, numplan.dnorpattern from device, numplan, devicenumplanmap where device.pkid=devicenumplanmap.fkdevice and device.fknumplan=numplan.pkid (not tested) You may need to add some additional restrictions, e.g. to make sure you are retrieving only phone devices types. In addition, the performance impact of executing and/or the size of the response data may be very large, depending on how many devices/lines are present on the system.  AXL will throttle/reject queries which are too large, in which case you may need to break up the request into subsets somehow (e.g. 100 devices at a time.)  Monitoring performance impact on UCM is also recommended. Please see the AXL Developer Guide for more details on throttling, and the Data Dictionary for details on UCM tables/fields/relationships

David Staudt 2012-10-16T22:14:45Z Shivinder Singh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7718837 2012-10-16T21:32:43Z 2012-10-16T21:32:43Z

Which request should I use in AXL 8.0 to obtain a list of all ip phone devices and the associated primary phone number? something like device-name1, 4-digit-ext1 device-name2, 4-digit-ext2

Shivinder Singh 2012-10-16T21:32:43Z