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Installing axp-k9.sme.1.6.1.pkg

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I have the following setup:
ISR 3925
SM1/0 - SM-SRE-700-K9
SM2/0 - SM-SRE-900-K9
FTP server - reachable to/from ISR - this ftp server contains axp-k9.sme.1.6.1.tar untar'ed

I followed "Clean Installing AXP 1.6.1" (page #6) from release notes for AXP 1.6.1 to install axp-k9.sme.1.6.1.pkg but unsuccessful.

I have used the following commands:
service-module sm 1/0 install url ftp://ftp-server-ip/axp-k9.sme.1.6.1.pkg
service-module sm 2/0 install url ftp://ftp-server-ip/axp-k9.sme.1.6.1.pkg

I ran into the following problem and couldn't install axp 1.6.1 on SM-SRE-700 and SM-SRE-900.

cbsbu#
cbsbu#$rl ftp://ftp-server-ip/axp-k9.sme.1.6.1.pkg
Proceed with installation? : yes
Loading combiners/installer/axp-k9.sme.1.6.1.pkg.install.sre !
[OK - 4969/4096 bytes]
Please select disk configuration (1 = RAID-1, 2 = linear): 1
cbsbu#
*Jan  7 10:00:50.086: %SM_INSTALL-6-INST_RESET: SM2/0 is reset for software installation.
*Jan  7 10:01:12.770: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
*Jan  7 10:01:30.088: %SM_INSTALL-6-INST_RBIP: SM2/0 received msg: RBIP Registration Request
*Jan  7 10:01:30.092: %SM_INSTALL-6-INST_RBIP: SM2/0 received msg: RBIP File Request
*Jan  7 10:01:31.794: %SM_INSTALL-6-INST_RBIP: SM2/0 received msg: RBIP File Request
*Jan  7 10:01:35.436: %SM_INSTALL-6-INST_RBIP: SM2/0 received msg: RBIP File Request
*Jan  7 10:01:35.456: %SM_INSTALL-6-INST_RBIP: SM2/0 received msg: RBIP File Request
*Jan  7 10:01:51.924: %SRE_SM-6-STATE_CHANGE: SM2/0 changing state from SERVICE_MODULE_STATE_ERRQ to SERVICE_MODULE_STATE_STDY
*Jan  7 10:01:59.758: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
SM2/0 is reset due to 
 Can not download axp-k9.sme.1.6.1.pkg 
error code 0 : error type 'couldn't connect to host'.

SM2/0 is reset due to Unable to install. Please try again.
*Jan  7 10:02:06.906: %SM_INSTALL-6-INST_FAIL: SM2/0 is reset due to 
 Can not download axp-k9.sme.1.6.1.pkg 
error code 0 : error type 'couldn't connect to host'.
*Jan  7 10:02:06.912: %SRE_SM-6-STATE_CHANGE: SM2/0 changing state from SERVICE_MODULE_STATE_STDY to SERVICE_MODULE_STATE_ERRQ
*Jan  7 10:02:06.912: %SM_INSTALL-6-INST_FAIL: SM2/0 is reset due to Unable to install. Please try again.
cbsbu#
cbsbu#

Am I missing something? Any help or pointers on this would really help!

Thank you,
/S

Hi,
 
Please make sure that both the ISR and AXP module have connectivity to FTP server. And also make sure you have the following files in the same FTP directory as axp-k9.sme.1.6.1.pkg:
 
1. axp-helper-k9.sme.1.6.1
2. axp-installer-k9.sme.1.6.1.prt1
3. axp-k9.sme.1.6.1.key
4. axp-k9.sme.1.6.1.pkg
5. axp-k9.sme.1.6.1.pkg.install.sre
6. axp-k9.sme.1.6.1.pkg.install.sre.header
7. axp-k9.sme.1.6.1.prt1
8. axp-timezone.sme.1.6.1.pkg
9. axp-timezone.sme.1.6.1.prt1
 
If you still face issue please share us the running config of your ISR as well as the AXP module.
 
Thanks,
Anusha.
 

Hi Anusha,

The SM-SRE-700 and SM-SRE-900 that I'm trying to bring-up are new hardwares which are just out-of-the-box. When I tried to session into the SM-SRE ("service-module sm 1/0 session"), I saw it couldn't boot-up as it couldn't find/load the image from disk:/bzImage (please refer the attachment - service-module-session-status). So as the SM-SRE has no software in it, I tried installing AXP 1.6.1 software using "service-module sm 1/0 install url ftp://ftp-server-ip/axp-k9.sme.1.6.1.pkg" command and gotten into this problem. 

The ftp server contains all the files that you've mentioned. Its reachable from the ISR. 

I've attached the running configuration of ISR. As the SM-SRE doesn't have any software installed, there is no running config available for SM.  

Thank you,
/S
Attachments:

Hi,
 
 
From the config we observe the following discripencies.
 
The default-gateway address on the Service module and the IP address of the GigabitEthernet interface are same.This is accepted only When using ip unnumbered is ised (i.e) when using Ip unnumbered is used the default ip route typically is the ip of the interface being configured. Whereas if you are trying to use IP Numbered configuration that time the default route should point to the IP address of the module. BTW are you using IP Numbered or IP Unnumbered configuration?
 
interface GigabitEthernet0/0
 description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
 ip address A.B.C.D 255.255.254.0
 no ip route-cache
 duplex auto
 speed auto
 no mop enabled
!
 
!
interface SM1/0
 ip address A1.B1.C1.D1 255.255.254.0
 no ip route-cache
 history BPS
 service-module ip address A2.B2.C2.D2 255.255.254.0
 service-module ip default-gateway A.B.C.D
!
 
 
Please refer to the sample config pasted below for your reference.
 
IP Numbered Configuration
--------------------------
interface GigabitEthernet0/0
  ip address 10.1.1.3 255.255.255.0
  duplex auto
  speed auto
  no mop enabled
!
interface SM1/0
  ip address 10.1.2.6 255.255.255.0
 service-module ip address 10.1.2.7 255.255.255.0
  service-module ip default-gateway 10.1.2.6
  no keepalive
 
IP Unnumbered Configuration
----------------------------------
interface GigabitEthernet0/0
  ip address 10.1.1.2 255.255.255.0
  duplex auto
  speed auto
  no mop enabled
 
interface SM1/0
  ip unnumbered GigabitEthernet0/0
 service-module ip address 10.1.1.20 255.255.255.0
  service-module ip default-gateway 10.1.1.2
  no keepalive
 
ip route 10.1.1.20 255.255.255.255 SM1/0
 
 
Thanks,
Anusha

Hi Sangeeth,



Please also turn on ip routing. This routing is currently set to off via the command ¿no ip routing¿.



Thanks,



Brett

Custom Application Engineer

http://developer.cisco.com/web/axp

http://developer.cisco.com/web/srev





From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
Sent: Monday, January 10, 2011 5:53 AM
To: cdicuser@developer.cisco.com
Subject: New Message from Anusha Kannappan in Application eXtension Platform (AXP) - Technical Questions: RE: Installing axp-k9.sme.1.6.1.pkg



Anusha Kannappan has created a new message in the forum "Technical Questions":
--------------------------------------------------------------
Hi,


From the config we observe the following discripencies.

The default-gateway address on the Service module and the IP address of the GigabitEthernet interface are same.This is accepted only When using ip unnumbered is ised (i.e) when using Ip unnumbered is used the default ip route typically is the ip of the interface being configured. Whereas if you are trying to use IP Numbered configuration that time the default route should point to the IP address of the module. BTW are you using IP Numbered or IP Unnumbered configuration?

interface GigabitEthernet0/0
description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
ip address A.B.C.D 255.255.254.0
no ip route-cache
duplex auto
speed auto
no mop enabled
!

!
interface SM1/0
ip address A1.B1.C1.D1 255.255.254.0
no ip route-cache
history BPS
service-module ip address A2.B2.C2.D2 255.255.254.0
service-module ip default-gateway A.B.C.D
!


Please refer to the sample config pasted below for your reference.

IP Numbered Configuration
--------------------------
interface GigabitEthernet0/0
ip address 10.1.1.3 255.255.255.0
duplex auto
speed auto
no mop enabled
!
interface SM1/0
ip address 10.1.2.6 255.255.255.0
service-module ip address 10.1.2.7 255.255.255.0
service-module ip default-gateway 10.1.2.6
no keepalive

IP Unnumbered Configuration
----------------------------------
interface GigabitEthernet0/0
ip address 10.1.1.2 255.255.255.0
duplex auto
speed auto
no mop enabled

interface SM1/0
ip unnumbered GigabitEthernet0/0
service-module ip address 10.1.1.20 255.255.255.0
service-module ip default-gateway 10.1.1.2
no keepalive

ip route 10.1.1.20 255.255.255.255 SM1/0


Thanks,
Anusha
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Hi Brett, Anusha,
 
With your instructions I was able to download AXP 1.6.1 software to the SM-SRE cards.
Your help is much appreciated! 
 
Thank you,
/S