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Error installing axp-k9.nme.1.6.1.pkg

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Error installing axp-k9.nme.1.6.1.pkg
Answer
2/15/11 4:52 PM
 
I downloaded these 2 files
axp-k9.nme.1.6.1.tar.gz
axp-k9.nme.1.5.3.tar.gz from the cisco site to my laptop.
 
I then FTPed these 2 files to a linux server and untared the files. But when i go to install the package i get this error
 
 
hil-axp2# software install clean axp-k9.nme.1.6.1.pkg


WARNING:: This command will install the necessary software to
WARNING:: complete a clean install.  It is recommended that a backup be done
WARNING:: before installing software.


Downloading sftp axp-k9.nme.1.6.1.pkg
Bytes downloaded :  161148

Validating package signature ... done
TypeError: cannot concatenate 'str' and 'instance' objects
hil-axp2#
Please advice
 
Ashish
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RE: Error installing axp-k9.nme.1.6.1.pkg
Answer
2/15/11 7:21 PM as a reply to ASHISH BHATTACHARJEE.
Ashish,

This issue typically occurs when the files are untarred using Winzip when the 'Smart Tar' feature hasn't been disabled. This corrupts the files. Here¿s the correct md5sum of the untarred 1.6.1 NME files.

e6d592a9b1ca4cdd53c37b1e4dfd8eec axp-app-dev.nme.1.6.1.pkg
13b3c1d1c95de50a3d461215761baf3e axp-app-dev.nme.1.6.1.prt1
46e271d6277b7c693bab56f37fd0aa06 axp-helper-k9.nme.1.6.1
70c61d2438dc0b2a00ae4ded9e2389e4 axp-installer-k9.nme.1.6.1.prt1
98e42f1b50c65440e51412235b9632f1 axp-k9.nme.1.6.1.pkg
6d99552e07d7c6f91839e778be9aa0ee axp-k9.nme.1.6.1.prt1
af5328b104bc0b082a0c12cdc7c34ddb axp-timezone.nme.1.6.1.pkg
b2b83811bdd4e79b7ba93e16d6fa7e91 axp-timezone.nme.1.6.1.prt1

Thanks,

Brett
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RE: Error installing axp-k9.nme.1.6.1.pkg
Answer
2/15/11 7:29 PM as a reply to Brett Tiller.
axp-app-dev.nme.1.6.1.pkg: OK
axp-app-dev.nme.1.6.1.prt1: OK
axp-helper-k9.nme.1.6.1: OK
axp-installer-k9.nme.1.6.1.prt1: OK
axp-k9.nme.1.6.1.pkg: OK
axp-k9.nme.1.6.1.prt1: OK
axp-timezone.nme.1.6.1.pkg: OK
axp-timezone.nme.1.6.1.prt1: OK

e6d592a9b1ca4cdd53c37b1e4dfd8eec axp-app-dev.nme.1.6.1.pkg
13b3c1d1c95de50a3d461215761baf3e axp-app-dev.nme.1.6.1.prt1
46e271d6277b7c693bab56f37fd0aa06 axp-helper-k9.nme.1.6.1
70c61d2438dc0b2a00ae4ded9e2389e4 axp-installer-k9.nme.1.6.1.prt1
98e42f1b50c65440e51412235b9632f1 axp-k9.nme.1.6.1.pkg
6d99552e07d7c6f91839e778be9aa0ee axp-k9.nme.1.6.1.prt1
af5328b104bc0b082a0c12cdc7c34ddb axp-timezone.nme.1.6.1.pkg
b2b83811bdd4e79b7ba93e16d6fa7e91 axp-timezone.nme.1.6.1.prt1
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RE: Error installing axp-k9.nme.1.6.1.pkg
Answer
2/15/11 7:39 PM as a reply to ASHISH BHATTACHARJEE.
Ashish,

I wonder if something maybe occurring during transport. Please use your ftp server to copy a file from one terminal to another and check that the md5sum value of the file has not changed.


I will also check this installation in my lab. I have a couple of questions below.

1. What is the original, if any, version of AXP that is currently installed on the service module? You can get by typing 'show software version' on the service module.

2. What is the NME blade you are using? This can be accessed by typing 'show hardware' on the service module.

Brett
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RE: Error installing axp-k9.nme.1.6.1.pkg
Answer
2/15/11 8:36 PM as a reply to Brett Tiller.
hil-axp2# show software versions
Application eXtension Platform (AXP) version (1.1.5)
Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2008 by Cisco Systems, Inc.

Components:

- iosapi version 1.1.4
- TSDS_idev version 1.5.0

hil-axp2# show hardware
hil-axp2 uptime is 26 weeks, 4 days, 4 hours, 8 minutes
CPU Model: Intel(R) Pentium(R) M processor 1.40GHz
CPU Speed (MHz): 1400.403
CPU Cache (KByte): 2048
BogoMIPS: 2802.7
SKU: NME-APPRE-522-K9
Chassis Type: C3845
Chassis Serial: FTX1113A65R
Module Type: NME
Module Serial: FOC11444MDN
UDI Name: Not Available
UDI Description: Not Available
SATA Drive: 160.0GB
SDRAM (MByte): 2048
hil-axp2#

We will try using FTP.

Thanks

Ashish
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RE: Error installing axp-k9.nme.1.6.1.pkg
Answer
2/15/11 8:49 PM as a reply to ASHISH BHATTACHARJEE.
Brett

We will not be able to enable FTP in our servers because of security issues.

Regards

Ashish
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RE: Error installing axp-k9.nme.1.6.1.pkg
Answer
2/15/11 11:06 PM as a reply to ASHISH BHATTACHARJEE.
Ashish,

Thanks for the data. I'm running tests in my lab now. Please test your ftp server using your sftp protocol to verify that it and/or the network is not corrupting files in transport.

Thanks,

Brett
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RE: New Message from Brett Tiller in Application eXtension Platform (AXP) -
Answer
2/15/11 11:43 PM as a reply to Brett Tiller.
Ashish,



I¿ve reproduced the issue you are seeing installing AXP 1.6.1 via the sftp protocol. However, it does install properly using ftps. Please use the ftps protocol to do your installation and let me know your results.



Thanks,



Brett

Custom Application Engineer

http://developer.cisco.com/web/axp

http://developer.cisco.com/web/srev





From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
Sent: Tuesday, February 15, 2011 2:06 PM
To: cdicuser@developer.cisco.com
Subject: New Message from Brett Tiller in Application eXtension Platform (AXP) - Technical Questions: RE: Error installing axp-k9.nme.1.6.1.pkg



Brett Tiller has created a new message in the forum "Technical Questions":

--------------------------------------------------------------
Ashish,

Thanks for the data. I'm running tests in my lab now. Please test your ftp server using your sftp protocol to verify that it and/or the network is not corrupting files in transport.

Thanks,

Brett
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