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AXP 1.6.1 Install on SM-SRE-700

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AXP 1.6.1 Install on SM-SRE-700
Answer
4/4/11 4:29 PM
I'm trying to install AXP 1.6.1 onto a blank SM-SRE-700 but am not
having any success.  I've searched the forum threads and did find
another customer have trouble doing the same thing, and adjusted configs
based on responses, but still cannot complete the installation.  I
confirmed the SRE is hitting the FTP server (see attachment ftp_log.txt)
and verified the AXP 1.6.1 files on on the ftp server (see attachment
axp-k9-sme-1.6.1.txt with checksums).  The install session shows the SRE
gets to "SRE step 5 - SM requests installer info", but then times out. 
From the ftp logs the only files requested are
axp-k9.sme.16.1.pkg.install.sre and axp-k9.sme.1.6.1.key.  The running
config is also attached. Any idea what might be causing the install to
fail? 
Thanks.
John
Attachments:
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RE: AXP 1.6.1 Install on SM-SRE-700
Answer
4/4/11 9:59 AM as a reply to John Quintanilla.
Hi John,

From the configs came to know that you are using IP Unnumbered, so while using ip unnumbered the default ip route typically is the ip of the interface being pointed to i.e.In your case it should be 192.168.3.140 and not 192.168.3.1. Change this config and give a try.

Please refer to the sample config pasted below for your reference.

IP Unnumbered Configuration
----------------------------------
interface GigabitEthernet0/0
ip address 10.1.1.2 255.255.255.0
duplex auto
speed auto
no mop enabled

interface SM1/0
ip unnumbered GigabitEthernet0/0
service-module ip address 10.1.1.20 255.255.255.0
service-module ip default-gateway 10.1.1.2
no keepalive

ip route 10.1.1.20 255.255.255.255 SM1/0


BTW I was not able to find the checksums in the file attached. You can cross check with the following

f2b53f03fffb4589142a4f72895a119c axp-app-dev.sme.1.6.1.pkg
b32770406b5652f6c9325d74b7be48df axp-app-dev.sme.1.6.1.prt1
a30a4428c16abbaceee23c949e6cd000 axp-helper-k9.sme.1.6.1
436709c8f4b4b75e6aa640b6aa6f9a21 axp-installer-k9.sme.1.6.1.prt1
92cdbfbbcfa26b5a0eb6da32d8d45b22 axp-k9.sme.1.6.1.key
d1a64aae06b54b0411dc7b5ec1180f17 axp-k9.sme.1.6.1.pkg
88f03cfb619c2226780184662f6faf8c axp-k9.sme.1.6.1.pkg.install.sre
bc8b440dd3bd8e5df4dc0efcfda9d0f1 axp-k9.sme.1.6.1.pkg.install.sre.header
8b8fb91e4467c545809a569561999bf9 axp-k9.sme.1.6.1.prt1
1933e1bc0c9214bfcae17b48eb26dfb6 axp-timezone.sme.1.6.1.pkg
85d067746dc83897176432b36fce10f9 axp-timezone.sme.1.6.1.prt1


Thanks,
Anusha
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RE: AXP 1.6.1 Install on SM-SRE-700
Answer
4/4/11 4:23 PM as a reply to Anusha Kannappan.
Anusha,
I changed the service-module default gateway ip as you suggested (same as router interface) but still had the same result. The install failed at "SRE Step 5 - SM requests installer info..." The checksums I included were based on the "cksum" command. I reran with md5sum and compared to the ones you provided and they all match, so the SME 1.6.1 files are good. Do you have any other suggestions I can try? Thanks for your help.
John
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RE: AXP 1.6.1 Install on SM-SRE-700
Answer
4/5/11 1:28 AM as a reply to John Quintanilla.
Hi John,

Please try the following below and let us know your results.

1. Shut down the router. Pull out then reseat the service module and power back on.

2. On the router type: 'show ip interface brief' and assure that all relevant interfaces (i.e. SM1/0, Gig0/0) are up.

3. You can restore your default ip route back to what you originally had configured.

4. Please remove the other default ip route 'ip default-gateway 192.168.3.1'.

5. Retry the installation.

Thanks,

Brett
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Re: New Message from Brett Tiller in Application eXtension Platform (AXP) -
Answer
4/6/11 12:12 AM as a reply to Brett Tiller.
Brett,
I completed the steps as you suggested and was able to successfully
install AXP 1.6.1 on the SRE-700. I wonder if the reseat or all steps
combined made this work. Thanks for your assistance.
John


On 04/04/2011 07:28 PM, Cisco Developer Community Forums wrote:
> Brett Tiller has created a new message in the forum "Technical Questions":
>
> --------------------------------------------------------------
> Hi John,
>
> Please try the following below and let us know your results.
>
> 1. Shut down the router. Pull out then reseat the service module and
> power back on.
>
> 2. On the router type: 'show ip interface brief' and assure that all
> relevant interfaces (i.e. SM1/0, Gig0/0) are up.
>
> 3. You can restore your default ip route back to what you originally
> had configured.
>
> 4. Please remove the other default ip route 'ip default-gateway
> 192.168.3.1'.
>
> 5. Retry the installation.
>
> Thanks,
>
> Brett
> --
> To respond to this post, please click the following link:
>
> <http://developer.cisco.com/web/axp/forums/-/message_boards/view_message/3498351>
>
> or simply reply to this email.
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