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Troubleshooting the AXP Triggering API

How do I troubleshoot the AXP Triggering API?

There are several steps you can follow from start to finish to troubleshoot this API

  1. Assure that your events are defined properly with the correct syntax.
  2. Check that your application registers the event types that you defined.
  3. Check that you packaged your application with the proper dependency package.
  4. Verify that you added an ios user to your service module and that the name and password match the same as used on the ISR.
  5. Verify that you properly configured both the router and AXP module for the event type that you are tracking.
  6. Your application cannot terminate. Assure that it is always running.
  7. Check that the generated tcl for each event was passed on to the router. On the router type: "show flash", and check if tcl scripts for your tracked events have been place there.
  8. On the AXP module check that status of your events. In the application environment type "show event". The status for each event should be "OK".
  9. Finally verify your parameters for each event on the AXP module by looking at them in your running-configuration. On the AXP module type "show run".
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