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CUIC Trick: Automatically Printing Scheduled Reports using Microsoft Outlook
Jason Kolb
18 Dec 2009
Tech Tip: Using multiple AW/HDS's and a single CUIC instance
Jason Kolb
18 Sep 2009
HOWTO: Modify CUIC grid appearance
Jason Kolb
01 Sep 2009
New Whitepaper: CUIC 7.5.x Performance Tips and Tweaks
Jason Kolb
24 Aug 2009
CUIC Trick: Posting Reports to Twitter
Jason Kolb
18 Aug 2009
CUIC Performance Tip: Use the NOLOCK hint when writing custom reports
Jason Kolb
10 Aug 2009
CUIC Tricks: Directing a CUIC instance to a specific AW/HDS
Jason Kolb
07 Aug 2009
Customizing CUIS 7.5.x
Jason Kolb
05 Aug 2009
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Unable to use SELECT TOP (10) on CUIC Report Definition?
Waiting for an Answer
Gerard O'Rourke
4
538
Date: 3/15/13 10:34 AM
By: Gerard O'Rourke
RSS
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CUIC XML Report Formats
Waiting for an Answer
Chuck Brier
3
297
Date: 3/13/13 8:31 PM
By: Chuck Brier
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Agent inbound/oubound call detail report
Waiting for an Answer
Sarah Barnes
5
330
Date: 3/13/13 10:36 AM
By: Sarah Barnes
RSS
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CUIC 9 : real-time call waiting status by seconds
Waiting for an Answer
Gajanan Pande
3
275
Date: 3/12/13 11:25 PM
By: DARREN SEMMLER
RSS
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CUIC 9.0.2 - Report on agent external outbound calls
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EU UC Support
3
287
Date: 3/4/13 5:26 PM
By: Mohamed Salim
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CUIC 9.0(2) Agent Reports Do Not Show Agent Name
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David Macias
3
294
Date: 2/25/13 7:30 PM
By: David Macias
RSS
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2 lines per agent on Weekly Summary report!
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Sarah Barnes
9
399
Date: 2/21/13 2:12 PM
By: Sarah Barnes
RSS
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How to get ANI of Abandoned Call for Call Type
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VARUN Gaur
2
246
Date: 2/21/13 12:02 PM
By: VARUN Gaur
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Real-Time Reoprt Refresh Rate
Waiting for an Answer
Hossain Ahmed Ashfaque
3
307
Date: 2/21/13 10:28 AM
By: Mohamed Salim
RSS
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Hold tim in Agent & Agent Skil group reports
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Sarah Barnes
9
366
Date: 2/20/13 11:53 PM
By: Nathan Luk
RSS
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Anonymous Block - Validating Parameters
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GREG GREBIN
2
486
Date: 2/13/13 11:52 AM
By: VARUN Gaur
RSS
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CUIC - Splitting DateTime into separate fields. (Service Historical)
Waiting for an Answer
Kieran Byng
10
768
Date: 2/13/13 11:43 AM
By: VARUN Gaur
RSS
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Not Ready Detail Stock report
Anne Garrison
3
367
Date: 2/6/13 5:46 PM
By: Anne Garrison
RSS
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CUIC 8.5 Migrated Webview Reports (Including Outbound Option)
Nathan Luk
7
2497
Date: 2/4/13 9:23 PM
By: Carmen Logue
RSS
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cuiclowresourceexception error message
Anne Garrison
3
291
Date: 1/24/13 10:40 PM
By: Anne Garrison
RSS
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Agent Call Transfer Report.
Waiting for an Answer
VARUN Gaur
2
286
Date: 1/23/13 7:35 PM
By: Anne Garrison
RSS
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Calls Offered v Calls Handled & Calls Abandoned
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Sarah Barnes
12
968
Date: 1/22/13 11:59 PM
By: Nathan Luk
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Report to show only certain Not Ready Codes
Resolved
Luis Yrigoyen
4
453
Date: 1/21/13 2:38 PM
By: Sarah Barnes
RSS
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Average Wrap Calculation not always reading correctly
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Sarah Barnes
1
178
Date: 1/21/13 12:27 PM
By: Sarah Barnes
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Making Monday 1st day of the week
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Sarah Barnes
1
197
Date: 1/21/13 11:26 AM
By: Sarah Barnes
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