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Contact Center Reporting

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CUIS Outbound Report Waiting for an Answer Mohamed Salim 5 3025 Date: 5/26/11 6:09 PM
By: Mohamed Salim 		RSS (Opens New Window)
Short Calls Abandoned in queue Waiting for an Answer Sivakarthikeyan Velayutham 5 5020 Date: 5/26/11 5:58 PM
By: Mohamed Salim 		RSS (Opens New Window)
CUIC - CUIS - Guidance on bringing in CUCM CDR Data MARK KNEPPER 5 2392 Date: 4/7/11 6:09 AM
By: Chris Harris 		RSS (Opens New Window)
RealTime report with time Resolved Damien DEMONCHY 5 2938 Date: 4/5/11 11:40 AM
By: Damien DEMONCHY 		RSS (Opens New Window)
Webview Real Time Report - Total Answer and Aband Calls per day Waiting for an Answer CLAUDIO RIVAS 2 1399 Date: 3/27/11 10:18 PM
By: Senthil Kumar 		RSS (Opens New Window)
XML Tags for formatting in CUIS Waiting for an Answer Regina Reicks 1 762 Date: 3/7/11 10:51 PM
By: Regina Reicks 		RSS (Opens New Window)
Dashboard Design Waiting for an Answer Regina Reicks 2 1384 Date: 2/23/11 12:06 PM
By: Paige Delk 		RSS (Opens New Window)
Including Logo image / picture in Report Waiting for an Answer Stefanie Liechti 1 1286 Date: 2/10/11 5:02 PM
By: Stefanie Liechti 		RSS (Opens New Window)
Getting Cisco Phone information MIGUEL MARTINEZ 1 897 Date: 1/17/11 3:51 AM
By: MIGUEL MARTINEZ 		RSS (Opens New Window)
UCCX8 db_cra access through IBM Informix .NET Provider ? Waiting for an Answer Julien GIRARD 1 1753 Date: 12/15/10 3:27 PM
By: Julien GIRARD 		RSS (Opens New Window)
API access to UCCX configuration data David Roberts 1 1131 Date: 12/4/10 2:14 AM
By: David Roberts 		RSS (Opens New Window)
CUIC - using stored procedures : error Richard Rhinehart 2 1672 Date: 11/12/10 7:44 PM
By: Dattatraya Rooyikar 		RSS (Opens New Window)
UCCE Reporting, Tracing single call with Skill Group Details Waiting for an Answer Sebastian Obermeier 2 2091 Date: 11/12/10 4:22 AM
By: Paige Delk 		RSS (Opens New Window)
IP IVR PORT usage report in USCCE Waiting for an Answer Yuvraj Sawant 1 1208 Date: 10/21/10 11:38 AM
By: Yuvraj Sawant 		RSS (Opens New Window)
Value List Refresh Utility Steven Maas 1 868 Date: 10/15/10 8:54 PM
By: Steven Maas 		RSS (Opens New Window)
Title for a CUIS dashboard grid item Waiting for an Answer Igor Zatsarevnyy 5 4209 Date: 10/15/10 8:47 PM
By: Steven Maas 		RSS (Opens New Window)
CUIS 7.5.4 on SSL? Senthil Kumar 1 872 Date: 10/6/10 11:22 AM
By: Senthil Kumar 		RSS (Opens New Window)
RE: Abandon Calls - Skill Group Level Steven Maas 1 1194 Date: 9/16/10 8:27 PM
By: Steven Maas 		RSS (Opens New Window)
Max IRV Ports in a Hour Waiting for an Answer Ted Gundrum 1 1318 Date: 8/24/10 10:19 PM
By: Ted Gundrum 		RSS (Opens New Window)
RealTime Report with 30 Minute rolling interval. Waiting for an Answer Mohamed Salim 1 1201 Date: 8/19/10 10:53 AM
By: Mohamed Salim 		RSS (Opens New Window)
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