Report to show only certain Not Ready Codes http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=8529245 2013-05-22T04:08:32Z 2013-05-22T04:08:32Z Sarah Barnes http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10931597 2013-01-21T14:38:48Z 2013-01-21T14:38:48Z

Did you ever get the answer to this problem as I have been experiencing the same thing - I wondered if it was a bug in the system?

Sarah Barnes 2013-01-21T14:38:48Z Nick Santilli http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8527771 2012-11-13T16:28:48Z 2012-11-13T16:28:48Z

I am on PTO through Tuesday October 16th. I will be back in the office on Wednesday October 17. For video related questions, please contact our video lead, Rich Lasinski (rlasinski@msncomm.com<https://owa.msncomm.com/ecp/Organize/rlasinski@msncomm.com>). For all other pressing issues, please contact Colin Day (cday@msncomm.com<https://owa.msncomm.com/ecp/Organize/cday@msncomm.com>). Thanks nick santilli ******************************************************************************* This message may contain confidential and/or privileged information. This information is intended to be read only by the individual or entity to whom it is addressed. If you are not the intended recipient, you are on notice that any review, disclosure, copying, distribution or use of the contents of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately and delete or destroy any copy of this message.

Nick Santilli 2012-11-13T16:28:48Z Yuvraj Sawant http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8527769 2012-11-13T16:28:48Z 2012-11-13T16:28:48Z

Hi, Thank you for your mail. I am on vacation until 18th Nov.12, Please reach out to below contacts during my unavailability 1) Network Operations- Narendra Choudhary (narendra.s.choudhary@accenture.com) 2) Telephony Project/Operations – Jaseer Kannampath/Anand Kumar (jaseer.kannampath@accenture.com, anand.kmr@accenture.com) 3) Telephony Reporting – Sumalatha Reddy. (sumalatha.reddy@accenture.com) Regards, Yuvraj Sawant. ________________________________ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the e-mail by you is prohibited. Where allowed by local law, electronic communications with Accenture and its affiliates, including e-mail and instant messaging (including content), may be scanned by our systems for the purposes of information security and assessment of internal compliance with Accenture policy. ______________________________________________________________________________________ www.accenture.com

Yuvraj Sawant 2012-11-13T16:28:48Z Luis Yrigoyen http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8529244 2012-11-13T16:27:00Z 2012-11-13T16:27:00Z

Hi, I'm trying to build a report to show only Not Ready Reason Codes higher than 'X'.  There's a stock report called "Agent Not Ready Detail" which shows all Reason codes but if I change the definition all the fields get out of wack. Any help is appreciated

Luis Yrigoyen 2012-11-13T16:27:00Z