Documentation
Contact Center Reporting Documents
Documents Home Recent Documents | Name | # of Folders | # of Documents | |
|---|---|---|---|
 Intelligence Center 7.5 UtilitiesDocuments related to CUIC Subfolders: 7.5.x Unsupported Utilities | 1 | 4 | |
| Intelligence Center 8 Additional Templates Additional (non-stock) Intelligence Center 8.0 templates to be imported for Contact Center Enterprise, CVP and others. (More...) Subfolders: Customer Voice Portal 8.x, EIM_WIM_4.4, SocialMiner 8.x, Unified Contact Center Enterprise (CCE) 8.x | 4 | 35 |  Access from Desktop |
| Sample Screen Shots for Intelligence Center 8 | 0 | 2 | Access from Desktop |
| Staging - Pre-released Templates This is a folder for anyone to put proposed content for this area. We will move into production folders after review (More...) Subfolders: Beta Version - CMS Transition Reports, CIS Field | 2 | 4 | Access from Desktop |
| Tips and Best Practices for Working with Intelligence Center 8 Collection of documents containing development tips and tricks | 0 | 2 | |
| WebView 7.5 SQL Includes the SQL from Release 7.5 WebView reports for modification and inclusion in Intelligence Center 7.5 (More...) | 0 | 1 | Access from Desktop |
| WebView 8.0 SQL Contains all .pbl files for WebView Release 8.0 to allow cut and paste into Intelligence Center templates for further customization and extension. (More...) | 0 | 1 | Access from Desktop |
Showing 7 results.
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Document Library Display
| Folder | # of Folders | # of Documents |
|---|---|---|
| Intelligence Center 7.5 Utilities Documents related to CUIC Subfolders: 7.5.x Unsupported Utilities | 1 | 4 |
| Intelligence Center 8 Additional Templates Additional (non-stock) Intelligence Center 8.0 templates to be imported for Contact Center Enterprise, CVP and others. (More...) Subfolders: Customer Voice Portal 8.x, EIM_WIM_4.4, SocialMiner 8.x, Unified Contact Center Enterprise (CCE) 8.x | 4 | 35 |
| Sample Screen Shots for Intelligence Center 8 | 0 | 2 |
| Staging - Pre-released Templates This is a folder for anyone to put proposed content for this area. We will move into production folders after review (More...) Subfolders: Beta Version - CMS Transition Reports, CIS Field | 2 | 4 |
| Tips and Best Practices for Working with Intelligence Center 8 Collection of documents containing development tips and tricks | 0 | 2 |
| WebView 7.5 SQL Includes the SQL from Release 7.5 WebView reports for modification and inclusion in Intelligence Center 7.5 (More...) | 0 | 1 |
| WebView 8.0 SQL Contains all .pbl files for WebView Release 8.0 to allow cut and paste into Intelligence Center templates for further customization and extension. (More...) | 0 | 1 |
Showing 7 results.
There are no documents in this folder.
| Document | Size |
|---|---|
| There are no documents in this folder. | |
Showing 0 results.