Showing 8 results.
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|Folder||# of Folders||# of Documents|
| Blog Images |
Subfolders: Posting_To_Twitter, PrintingScheduledReports
| Intelligence Center 8.0 Additional Templates (also work with Intelligence Center 8.5) |
Additional (non-stock) Intelligence Center 8.0 templates to be imported for Contact Center Enterprise, CVP and others.
Subfolders: Customer Voice Portal 8.x, SocialMiner 8.x, Unified Contact Center Enterprise (CCE) 8.x
| Intelligence Center 8.5(4) and 9.x Reports for CCE 8.x and 9.x |
Additional Reports for use with Intelligence Center 8.5(4) and higher with Data Source of Contact Center Enterprise 8.x or 9.x
| Staging - Pre-released Templates |
This is a folder for anyone to put proposed content for this area. We will move into production folders after review
| Tips and Best Practices for Working with Intelligence Center 8 |
Collection of documents containing development tips and tricks
| WebView Template SQL |
Contains all .pbl files for WebView for Contact Center Enterprise Release 7.5 and 8.0 to allow cutting and paste into Intelligence Center templates for further customization and extension.