Contact Center Reporting Documents

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Blog Images
Content Images
Intelligence Center 8.0 Additional Templates (also work...
Intelligence Center 8.5(4) and 9.x Reports for CCE 8.x...
Staging - Pre-released Templates
WebView Template SQL
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   7.5 WebView template SQL.zip
  30 Nov 2012: Contains Webview SQL statements to allow recreating reports in Intelligence Center
   8.0 WebView Template SQL.zip
  30 Nov 2012: 
   80 Agent Logout by Media.xml
  28 Nov 2012: 
   80 Agent Skill Group Logout...
  28 Nov 2012: 
   Agent Historical All Fields...
  30 Nov 2012: 
   Bitly1
  18 Aug 2009: 
   Bitly2
  18 Aug 2009: 
   CISCO UNIFIED INTELLIGENCE...
  24 Aug 2009: A comprehensive and technical list of ways to improve 7.5.x deployment performance.
   CUIS Architecture Diagram
  30 Nov 2012: UIS Architecture Diagram
   Camqry 01 04 05.html
  1 Nov 2011: 

Unified Contact Center Enterprise (CCE) 8.x