Has anyone created an Agent report that gives a detail log by agent of inbound and out bound calls with numbers called, time stamps, length of call etc.
If not - which tables would you recommend to create such a report.
Thanks Sarah

THanks Anne, is this something you have done yourself?
 
 
 

Thanks Darren, I am not that great in creating Custom reports from scratch, so this is extremely helpful. will play around with it to get what I need :-).