CUIC - Report Footers / Summary showing cumulative data http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=7342561 2013-05-19T10:55:05Z 2013-05-19T10:55:05Z Kieran Byng http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7342560 2012-10-04T15:53:42Z 2012-10-04T15:50:49Z

Hello!       When running historical reports the group summary / footer calculation shows the total for that interval (and each interval after that)   What formula should I be using if I wanted to show the total/SUM of all preceeding intervals at each group summary footer.   So I can show at each point during that day what the total calls offered (for example) were at that point?   I tried using 'SUM(${Offered})' as a custom footer formula but again this is only showing the total of the calls offered in that interval.   Does anybody know a way of doing this?       Also does anybody know how to (what I should) tweak the SQL query of the historical reports if I just wanted to bring back totals for the day (and not show any intervals?)

Kieran Byng 2012-10-04T15:50:49Z