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Webview Agt. & Agt. Team Report Templates for CUIC 8.5.2

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I have recently upgraded to CUIC 8.5.2. My Sups would like some of the old webview templates restored. I am really in need of any agent and agent team report templates. Thanks.

Have you checked this link? Some developer had already migrated some of the reports.

http://developer.cisco.com/web/ccr/forums/-/message_boards/view_message/4257067

Please note, you need to reach out to the developer of that reporting definition for support of this template.

-senthil

Here are a few of the webview reports.
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