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WebView agent26 or agent22 reports to CUIC?
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David Macias
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11/13/08
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WebView agent26 or agent22 reports to CUIC?
cuic 8.0.3
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4/25/12 4:08 PM
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I'm looking to get a report similar to these two reports in CUIC. Ultimately I'm looking for summary reports of agent data. Currently we have 15 minute intervals reports and that's way too much data. Would like to summarize that to at least daily. Anyone have a similar report already setup?
Thank you,
david
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David Macias
Posts:
14
Join Date:
11/13/08
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RE: WebView agent26 or agent22 reports to CUIC?
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4/27/12 4:50 PM as a reply to David Macias.
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Found what I was looking for here http://developer.cisco.com/web/ccr/docs/-/document_library/view/4730876
david
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