Ronald Reif | Santiago,
Our 3rd party solution can deliver what you need. As I understand - the UCCX is not capable of providing that class of restriction.
Please contact me if you would like to discuss our solution in detail.
Ron Reif
rreiff@smsi.com
_____
From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
Sent: Tuesday, July 10, 2012 5:25 PM To: cdicuser@developer.cisco.com Subject: New Message from Santiago Salvador Figueroa in Contact Center Reporting (CCR) - Contact Center Reporting: CUIC UCCE
Santiago Salvador Figueroa has created a new message in the forum "Contact Center Reporting":
-------------------------------------------------------------- Hello I need help! How can I to do supervisorA only to see skillgroupA report and angents member of skillgroupA, and supervisorB can only to see skillGB, I need supervisorA do not see others skillgroups this for reason of information private. can anyone help me? thanks -- To respond to this post, please click the following link:
<http://developer.cisco.com/web/ccr/forums/-/message_boards/view_message/606 3192>
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