Contact Center Reporting

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Hello I need help! How can I to do supervisorA  only to see skillgroupA report and angents member of skillgroupA, and supervisorB can only to see skillGB, I need supervisorA do not see others skillgroups this for reason of information private.
 
 
can anyone help me?
 
thanks
 
 

Santiago,

Our 3rd party solution can deliver what you need. As I understand - the
UCCX is not capable of providing that class of restriction.



Please contact me if you would like to discuss our solution in detail.



Ron Reif

rreiff@smsi.com







_____

From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]

Sent: Tuesday, July 10, 2012 5:25 PM
To: cdicuser@developer.cisco.com
Subject: New Message from Santiago Salvador Figueroa in Contact Center
Reporting (CCR) - Contact Center Reporting: CUIC UCCE



Santiago Salvador Figueroa has created a new message in the forum "Contact
Center Reporting":

--------------------------------------------------------------
Hello I need help! How can I to do supervisorA only to see skillgroupA
report and angents member of skillgroupA, and supervisorB can only to see
skillGB, I need supervisorA do not see others skillgroups this for reason of
information private.


can anyone help me?

thanks


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Hello Ed, thanks for your reply,Now what occurs if I want to do same with calltype reports or others reports ?apply the same concepts or configuration?

Best Regards.