« Back to Contact Center Express Scripting Questions

Invoking different Application from UCCX Script

Combination View Flat View Tree View
Threads [ Previous | Next ]
Invoking different Application from UCCX Script
uccx
Answer
1/10/13 1:41 PM
I am trying to invoke a VXML application from a UCCX script.
I can see the application being invoked as well as the entire rendered VXML being returned back, But I am getting a technical difficulty after the  VXML is returned.
Whereas the UCCX engine should process the rendered vxml. 
Can anyone let me know which logs to look into to get the actual issue and where the issue can be. 
 
Thanks in advance. 
Rgds/Binny
Flag

AUTO: WINCHESTER, Derek is out of office (returning 01/22/2013)
Answer
1/10/13 1:45 PM as a reply to Binny Mathew.
I am out of the office until 01/22/2013.

I will be out of the office. I will respond to your email when I have the
opportunity.
Returning on 1/22/2013

For immediate concerns contact Jake Paradis (Network Manager), he
can be reached at 914-872-8854 or Christine Inglee (Lotus Notes Architect)
914-872-8863.

Any escalations, please reach out to Tim Crift





Note: This is an automated response to your message "New Message from Binny
Mathew in Contact Center Express Scripting (CCXS) - Contact Center Express
Scripting Questions: Invoking different Application from UCCX Script" sent
on 01/10/2013 08:41:43 AM.

This is the only notification you will receive while this person is away.
Flag

RE: Invoking different Application from UCCX Script
Answer
2/12/13 5:04 AM as a reply to Derek Winchester.
Guys. I am able to call a diff application from my UCCX script which inturn will emmit a VXML and also the UCCX engine is processing that.
 
Note: It wiorks fine. Just make sure in the JSp that you are calling you do not have any custom tags which emmit a VXMl which is not recongnized by UCCX engine. 
 
Binny
Flag