Developer Library

A Wealth of Information

Access a wide variety of API documentation, troubleshooting and reference guides, FAQs, and more. The information available in the developer library will help you to create and integrate Cisco applications and technologies. Select the appropriate documentation based on the API/technology area you're interested in.

 

Document Library
Administration XML (AXL)
Cisco Unified Communications Manager Interface Introduction
  (AXL, ppt, 16,463.0k)
Admin XML SOAP Sample Requests
  (AXL, zip, 2.2k)
Admin XML Browser - Sample application
  (AXL, zip, 772.1k)
Learn Administrative XML
  (AXL, ppt, 1,382.5k)
Admin XML Sample Servlets
  (AXL, zip, 57.6k)
7.0(1) Cisco Unified Communications Manager XML Developer Guide
  (AXL, pdf, 7,533.5k)
6.0(1) Cisco Unified Communications Manager XML Developer Guide
  (AXL, pdf, 4,016.1k)
6.1(1) Cisco Unified Communications Manager Data Dictionary
  (AXL, pdf, 9,987.7k)
6.1(3) Cisco Unified Communications Manager API Release Notes
  (AXL, pdf, 189.6k)
6.0(1) Cisco Unified Communications Manager Admin XML Interface Spec (zip)
  (AXL, zip, 8,879.0k)
Configuring Roles Using AXL
  (AXL, pdf, 206.4k)
7.0(1) Cisco Unified Communications Manager Admin XML Interface Spec
  (AXL, zip, 10,233.1k)
5.1(0) Cisco Unified Communications Manager Administrative XML Developer...
  (AXL, pdf, 289.4k)
6.0(1) Cisco Unified Communications Manager Data Dictionary
  (AXL, pdf, 9,864.0k)
6.1(1b) Release Notes for Cisco Unified Communications Manager
  (AXL, pdf, 1,621.7k)
 
Application eXtension Platform (AXP)
AXP Developer Guide v1.1
  (AXP, pdf, 885.3k)
VMWare Image Files
  (AXP, zip, 212,992.0k)
AXP Developer Guide
  (AXP, pdf, 1,746.5k)
AXP Command Reference Guide v1.1
  (AXP, pdf, 1,285.3k)
AXP Command Reference
  (AXP, pdf, 1,034.4k)
AXP Quick Start Guide v1.1
  (AXP, pdf, 320.0k)
AXP VMWare platform files
  (AXP, gz, 159,816.4k)
AXP User Guide
  (AXP, pdf, 1,430.3k)
Read this file before using vmware image
  (AXP, pdf, 38.7k)
AXP User Guide v1.1
  (AXP, pdf, 1,021.0k)
AXP VMWare add-on package files
  (AXP, gz, 24,840.0k)
 
Guest
newcdn
  (GUEST, swf, 56.5k)
 
CTI Server Protocol (GED-188)
CTI Server Message Reference Guide (Protocol Version 13) for ICM Enterprise...
  (GED, pdf, 8,866.6k)
 
Cisco JTAPI (JTAPI)
JTAPI XSI Device Data Pass Through Sample Application
  (JTAPI, zip, 10.3k)
6.0(1) Cisco Unified Communications Manager JTAPI Developers Guide
  (JTAPI, pdf, 13,048.8k)
4.1(3) Cisco Unified Communications Manager JTAPI Developers Guide
  (JTAPI, pdf, 4,282.3k)
5.0(1) Cisco Unified Communication Manager JTAPI Developer Guide
  (JTAPI, pdf, 5,886.7k)
 
Cisco TAPI (TAPI)
Cisco TAPI Sample Application Project - Cisco Device Specific Methods
  (TAPI, zip, 7.7k)
Cisco TAPI Sample Application Project
  (TAPI, zip, 235.4k)
7.0(1) Cisco Unified Communications Manager TAPI Developers Guide
  (TAPI, pdf, 8,081.6k)
6.0(1) Cisco Unified Communications Manager TAPI Developers Guide
  (TAPI, pdf, 4,588.4k)
6.1(1b) Release Notes for Cisco Unified Communications Manager
  (TAPI, pdf, 1,621.7k)
 
Cisco Unified Application Environment (CUAE)
devconf2008_2_5_Apps_and_plugins
  (CUAE, pdf, 8,337.8k)
devconf2008_2_5_Architecture_part_1
  (CUAE, pdf, 8,353.2k)
devconf2008_2_5_Welcome
  (CUAE, pdf, 4,960.3k)
Welcome, Release 2.5 Overview and Demo
  (CUAE, flv, 229,321.5k)
IP Phone Applications Core Development Concepts
  (CUAE, pdf, 689.9k)
devconf2008_CUAE_Best_Practices
  (CUAE, pdf, 5,245.0k)
MakeCallApplication
  (CUAE, pdf, 1,880.7k)
Cuaeadmin and the New Management Service
  (CUAE, flv, 345,063.6k)
devconf2008_Intro_to_Etch
  (CUAE, pdf, 5,966.8k)
Telephony Application Development Concepts
  (CUAE, pdf, 447.4k)
devconf2008_2_5_Management_Service
  (CUAE, pdf, 13,909.6k)
Release 2.5 Architecture and Evolution
  (CUAE, flv, 273,427.2k)
devconf2008_2_5_Architecture_part_2
  (CUAE, pdf, 6,969.5k)
devconf2008_2_5_Release_and_Beta_Process
  (CUAE, pdf, 7,357.8k)
devconf2008_Apps_and_plugins_example
  (CUAE, zip, 51.0k)
devconf2008_Intro_to_Etch_example
  (CUAE, zip, 32.3k)
devconf2008_Welcome_example
  (CUAE, zip, 174.0k)
 
Cisco Unified Presence APIs (CUP)
Developer Guide for Cisco Unified Presence v7.0
  (CUP, pdf, 1,790.6k)
Developer Cookbook for Cisco Unified Presence 7.0 (Presence Web Services)
  (CUP, pdf, 4,616.8k)
Cisco Unified Presence Overview Presentation
  (CUP, ppt, 2,118.0k)
Cisco Unified Presence Reference Application
  (CUP, zip, 82,966.6k)
 
Cisco WebDialer (WebDialer)
Cisco Unified Communications Manager Interface Introduction
  (WEBDIALER, ppt, 16,463.0k)
7.0(1) Cisco Unified Communications Manager XML Developer Guide
  (WEBDIALER, pdf, 7,533.5k)
 
Computer Telephony Integration Object Server (CTIOS) Toolkit
Release 7.5(1) CTI OS Developer Guide for Cisco ICM/IPCC Enterprise and...
  (CTIOS, pdf, 11,049.4k)
Release 7.0(0) CTI OS Developer Guide for Cisco ICM/IPCC Enterprise &...
  (CTIOS, pdf, 6,476.6k)
Release 7.1(1) CTI OS Developer's Guide for Cisco ICM/IPCC Enterprise &...
  (CTIOS, pdf, 6,787.3k)
Release 7.2(1) CTI OS Developer's Guide for Cisco ICM/IPCC Enterprise &...
  (CTIOS, pdf, 10,674.9k)
 
Context-Aware Mobility (Location)
Cisco-Ekahau Joint Solution
  (LOCATION, pdf, 184.1k)
Cisco-AeroScout-joint-solution
  (LOCATION, pdf, 160.8k)
Cisco-PanGo-joint-solution
  (LOCATION, pdf, 248.6k)
 
Customer Voice Portal (CVP)
Debug Specification
  (CVP, pdf, 28.0k)
CVP Getting Started Guide
  (CVP, pdf, 5,769.8k)
Call Studio Java Projects
  (CVP, zip, 84.4k)
 
Enterprise Contact Center Scripting (ECCS)
UCCE Modular Scripting and Optimization Presentation
  (ECCS, pdf, 1,654.0k)
Translation Route White Paper
  (ECCS, pdf, 72.9k)
Scripting Troubleshooting Tools and Methods
  (ECCS, pdf, 395.9k)
 
IP Phone Services (IPPS)
IP Phone Services SDK v4.1(1)
  (IPPS, zip, 9,875.7k)
Cisco_IP_Phone_Services_SDK_Overview
  (IPPS, pdf, 160.4k)
Cisco IP Phone Services XML Schema (XSD)
  (IPPS, xml, 21.2k)
Updated EMProvider.java class
  (IPPS, zip, 1.8k)
Phone Firmware 8.3(2) - IP Phone Services Enhancements Documentation
  (IPPS, zip, 201.8k)
Sample LDAP Search page for the 4.1(1) SDK
  (IPPS, zip, 2.2k)
IPPS Application Development Notes v6.0(1)
  (IPPS, pdf, 1,971.2k)
IPPS Application Development Notes v7.0(1)
  (IPPS, pdf, 2,852.5k)
IPPS Application Development Notes v4.1(3)
  (IPPS, pdf, 1,584.0k)
 
MeetingPlace SOAP API (MPSA)
MeetingPlace 7.0 Interface Specification
  (MPSA, pdf, 2,655.1k)
 
Serviceability XML (SXML)
6.0(1) Cisco Unified Communication Manager Call Detail Record Analysis &...
  (SXML, pdf, 4,029.5k)
Cisco Unified Communications Manager SNMP-MIB Compatibility Matrix
  (SXML, xls, 92.5k)
 
Smart Business Portal (SBP)
Cisco Smart Business Portal - Techincal Training Presentation
  (SBP, ppt, 3,440.0k)
Cisco Smart Business Portal - EBC Presentation
  (SBP, ppt, 4,594.0k)
CSBP - Installation and Configuration Pre-Requisits - Active Directory
  (SBP, swf, 9,798.6k)
Cisco Smart Business Portal Use Case Presentation
  (SBP, ppt, 1,169.5k)
CSBP - CUCME 4.x TAPI Configuration On Router
  (SBP, swf, 20,528.3k)
CSBP - CUCM 6 TAPI Installation and Configuration
  (SBP, swf, 36,818.2k)
CSBP - Licensing and Activation
  (SBP, swf, 15,369.1k)
CSBP - Configuring Phone Number Processor Utility
  (SBP, swf, 16,299.3k)
CSBP - CUCME 4.x TAPI Client Installation and Configuration
  (SBP, swf, 9,916.2k)
CSBP - Client Configuration
  (SBP, swf, 20,627.8k)
CSBP - Client Installation
  (SBP, swf, 8,022.8k)
Cisco Smart Business Portal Customer Service View Screen Shot
  (SBP, jpg, 350.7k)
Cisco Smart Business Portal Customer Sales View Screen Shot
  (SBP, jpg, 322.5k)
CSBP - Server Component Configuration
  (SBP, swf, 50,088.6k)
 
Unified Contact Center Express CTI (UCCXCTI)
UCCX CTI Protocol Guide 701
  (UCCXCTI, pdf, 4,041.6k)
 
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