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Technology Centers

The Network is the Platform

Access application and development resources that will help you to realize the power of your Cisco network and the potential of your development capabilities. Locate an application/API based on the technology centers or technology categories listed below.

Unified Communications

Cisco Unified Communications can help you create collaborative, adaptive workspaces that build productivity, business agility, security, and competitive advantage no matter where your users are located. Unify the workspace and provide more effective and personal communications with solutions such as:

  • Messaging
  • Voice, video, and Web conferencing
  • Unified communications clients and widgets

Business Application Integration

Development Platform

Device Monitoring & Call Control

Recording

Gatekeeper Applications

IP Phone Applications

MeetingPlace

Presence

Provisioning Interfaces

Serviceability Interfaces

Telephony Protocols

Unity Connection

Voice Gateway Applications

 

Learn about the products that make up a Cisco Unified Communications solution

Using intelligent presence information, these standards-based applications integrate transparently with your business tools, helping users reach the right people and resources on the first try:

  • Cisco Unified Communications Manager is an enterprise-class IP telephony call-processing system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services.
  • Cisco Unified Personal Communicator offers PC and Mac users voice, video, instant messaging, conferencing, and presence information through a single application.
  • Cisco Unity is a secure, scalable, voice and unified messaging platform
  • Cisco IP Communicator and Cisco Unified Video Advantage provide computers with the rich functions of IP phones, providing high-quality voice and video calling capabilities from every workspace
  • Cisco Unified MeetingPlace is a voice, video, and web conferencing solution for medium to large organizations that is also the on-premises voice conferencing option for WebEx web conferencing.
  • Cisco Unified Presence is a standards-based platform that provides rich presence status and facilitates presence-enabled communications with Cisco Unified Communications.
  • Cisco Unity Connection is a feature-rich voice and integrated-messaging platform based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager.
  • Cisco Unified Mobile Communicator enables real-time collaboration by securely extending unified communication applications and services to mobile and smart phones.
  • Cisco Unified Application Environment is a portfolio of applications and development tools used to transform businesses by integrating unified communications and network services into existing or new business applications.

Create and Extend Unique Customer-Centric Experiences

Cisco Unified Customer Contact solutions provide an open, strategic platform that extends customer care beyond simple phone transactions and the traditional contact center to provide unique content-rich customer centric experiences. These solutions let you uniquely personalize your communication with individual customers through a variety of media including voice, web, e-mail, and video.

Application Integration for Tcl

Contact Center Express Interfaces

Development Platform

Contact Center Enterprise/Hosted/ICM Interfaces

Learn about the products that make up a Cisco Unified Customer Contact Center solution

Using intelligent presence information, these standards-based applications integrate transparently with your business tools, helping users reach the right people and resources on the first try:

  • Cisco Unified Contact Center is an enterprise-class IP telephony call-processing system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services.
  • Cisco Unified Contact Center Express Cisco Unified Contact Center Express (Unified CCX) is an IP-based Automated Call Distribution (ACD) system that queues and distributes incoming calls destined for groups of Cisco Unified Communications Manager or Cisco Unified Communications Manager Express users. You can use Cisco Unified CCX applications to route calls to specific agents. You can also integrate Cisco Unified CCX with Cisco Unified IP IVR to gather caller data and classify incoming calls
  • Customer Voice Portal Customer Voice Portal customization capabilities allows you to create custom elements that look, act, and operate just like Cisco-provided elements to create completely custom voice, action, or any other functions you want in the self-service call flow. This allows you to create your own interfaces to other systems or completely take control of the dynamic VoiceXML created by the software while retaining multi-platform compatibility. You can also create custom Plug-ins for complete control of the "Say It Smart" audio transformation technology to make your own mapping tables of abbreviations to full names, control readback of currency, special account numbers, and more.
     

    • Key Business Advantages

    • Aligns the contact center with your business strategy to help ensure unique, personalized service to each customer based on customer data in your enterprise
    • Makes the contact center flexible enough to change as your business changes
    • Reduces costs by queuing at the edge of the network and directing customer interactions to more cost-effective, personalized self-service applications
    • Creates a consistent, world-class customer experience by providing a transparent transfer of information from voice and video self-service to agent-assisted services

 

Cisco Prime Network Management for Service Providers and Enterprises
The portfolio of Cisco Prime network management solutions for Service Providers and Enterprises is designed and built on the architectural premise of a comprehensive set of solutions to solve real-world problems. Integrating with the Cisco Prime products enables CDN developers to deliver real-world operational and business value. The network services and management tools help you integrate to automate and simplify your customer’s network. 
Unlock the power of the network today with powerful network management APIs and applications.

Cisco Prime for Service Provider
Other Service Provide Applications
 
Cisco Prime for Enterprise
Cisco Prime Assurance Manager

Cisco Motion (Wireless/Mobility)

 

Empower Business Mobility
Cisco Motion is the first mobility architecture to offer enterprise mobility information through an open API, promoting broad adoption of and support for new applications and devices. Businesses benefit from interoperability between the applications, network, and devices, helping to ensure business continuity and improved user experience.

 

 

Streamline Operations with True Mobility

 

Cisco Motion offers a new, practical approach to business mobility, focused on empowering IT to meet and exceed business mobility demands. Cisco Motion is a strategy and vision to deliver industry relevant mobility solutions while simplifying deployment and reducing the burden on IT resources. As part of the CDN Program, Cisco enables the technology partner community to respond to the growing demand for business mobility.
 
With the Cisco Motion Technology Partner Program, developers can verify their solution as an assessment prior to development to ensure their solution meets the demand of the marketplace.  Developers can then build applications to meet end user requirements, license Cisco’s mobility technology to benefit from our latest innovations and validate their solution across Cisco’s wireless networking platform.  This holistic approach to business mobility combines applications, devices and the network as the platform.
 

Technology Licensing


Cisco licenses its leading edge innovation and Intellectual Property (IP) to its partners via Technical Specifications, Software Development Kits (SDK) and Application Programming Interfaces (API). The program enables partners to enhance the value of their solution offerings for customers. Technology Licensing is available for devices and applications in mobility.

From Devices

Technology Licensing

The Cisco Compatible Extensions program offers the widest variety of testing and support for various device types, operating systems – across the most relevant media transport layers (802.11, 802.3 (future), 3G/4G, WiMAX, etc.                    

To Applications

Technology Licensing

The business mobility vision is centered on the integration with Cisco Mobility Services. Most of the services are hosted on the Cisco 3300 Series Mobility Services Engine (MSE), an appliance-based, open API platform designed to host a suite of software offerings to enable services such as Context-Aware Mobility and Mobile Intelligent Roaming. The Cisco Mobility Services Engine and its software suite integrate with the broader Cisco Motion architecture based on the Cisco Unified Wireless Network.

  • Context-Aware Mobility API - allows organizations to capture and integrate detailed contextual information into business processes
  • Guest Access API - provides a secure, cost-effective way to offer wired and wireless guest access

Solution Verification (AssureWave)

Technology partners can test and validate their product as part of an end-to-end solution to ensure device, network and application interoperability, which will enable customers to deploy wireless solutions with ease. 

  • Interoperability testing ensures a high level of client interoperability between the Cisco Unified Wireless Network and the technology partner's product.  It can also be leveraged as an assessment prior to development. 
  • Full end-to-end solution testing offers validation for customers in real conditions for industries such as Healthcare, Retail, Education and Enterprise.

Solution Verification (AssureWave)

 

All-In-One Network Server Solutions

Cisco Integrated Service Routers (ISR) along with service modules that plug into the ISR provide an all-in-one network server solution.  The products below extend the integration technology capability of ISR to the next level by providing the ability both to host and integrate applications in the network.

Application eXtension Platform

  

UCS Express

  

 

Learn about the Integrated Services Router Products

  • Application eXtension Platform (AXP) On the service module, Cisco AXP hosts Linux based applications in a separate runtime environment with dedicated resources. Cisco AXP provides Application Programming Interfaces (APIs) so that functions such as packet analysis, event notification, and network management can be utilized by hosted applications. Cisco AXP consists of the facilities and frameworks to host applications, and service APIs for integrating applications into the network.

     

  • Service Ready Engine Virtualization (SRE-V) Cisco SRE-V, a component of UCS Express, is a branch-office infrastructure platform that combines computing, networking, storage access, virtualization and unified management into a cohesive system. It enables the VMware vSphere HypervisorTM to be provisioned on a Cisco Services Ready Engine (SRE) Service Module and host one or multiple virtual machines. The entire system is integrated with the Generation 2 of the Cisco Integrated Services Router (ISR G2).

 

The Cisco Digital Media Suite (DMS) provides a comprehensive offering of social video, digital signage, and IPTV systems, that help transform how organizations learn, grow, communicate, and collaborate. The DMS APIs enable you to use Cisco technology to develop innovative digital signage and social video solutions for customers. By developing applications for Cisco Digital Signs and Cisco Show and Share, you are able to extend the benefits of digital signage and social video to a variety of deployments.

Access technology center here

The Cisco Network Building Mediator ("Mediator") is a unique, network centric platform for converging disparate building system controllers on to an IP network. Third party applications can integrate with building systems using the Mediators programmatic API.

Access technology center here

Cisco Unified Computing System (UCS) is a data center server platform, unifying compute, network, storage access and virtualization with integrated management into a cohesive system. 

 
The UCS Manager is embedded device-management software that serves as the UCS central nervous system and integrates all UCS components, managing server blades, VMs, storage and networking—across multiple chassis—as a single logical domain. UCS Manager provides an intuitive GUI with a command-line interface (CLI) and XML API options. It enables real-time configuration and reconfiguration of resources. The built-in XML API provides an open management framework for customers, developers, system integrators and managed service providers to interoperate with Cisco Unified Computing System resources. 
 
UCS is only on-boarding partners that are interested in software development and integration with UCS Manager.
 
Unified Computing Development Platform
Unified Computing System Management
Unified Computing Resources
 
 

Learn about the products that make up the Cisco Unified Computing System here.

 
The Network Software and Systems Technology Group is the team responsible for leading the cross-Cisco charter to provide designs through end-to-end system architectures enabling improved services delivery across networks. Customers consider these architectures, often affiliated with Cisco initiatives, key differentiators addressing their changing business needs.  This team collaborates across the majority of Cisco platforms to provide consistent operational excellence and exceptional innovation providing customers with reliable networks that are flexible in meeting contemporary and  business requirements.
 
Explore the opportunities below to find out whether you want to partner with us offering  solutions or services that can benefit or enrich our customer user experience.

Enterprise Medianet

A medianet is a network optimized for video and rich media. Medianets will accelerate the delivery of visual networking resulting in compelling new experiences for consumers, new revenue opportunities for service providers, new ways to collaborate in the enterprise, and new business models for content providers. 
 
The medianet represents the evolution of converged IP networks. This evolution consists of adding new medianet technologies, which are services added to existing devices as well as new classes of devices. Services are added to routers, switches, and rich-media endpoints. The medianet technologies deliver the media-, endpoint-, and network-aware capabilities that conventional IP networks lack.
 
Cisco is enhancing existing technologies and creating new ones to optimize medianets. Join us into this exciting journey and create applications to help our customers manage Cisco solutions for optimizing medianets.
 

IOS Technologies and Systems (Coming soon!)

Cisco IOS® Software is the world's leading network infrastructure software, delivering a seamless integration of technology innovation, business-critical services, and hardware support.
  • Configuration Management
  • Network Monitoring
  • Fault/Event Management
  • Performance Monitoring
  • Application Performance Management

 

 

Delivering End-to-End Security
Organizations today are challenged with securing a borderless environment: with a remote workforce, confidential data on more devices and in more places than ever before, and security threats persisting and moving fast. In addition, many organizations are challenged in deploying end-to-end security, as integrating, testing, and managing different types of technology can be a cumbersome task. Cisco addresses end-to-end security concerns and building upon its architectural vision by delivering validated Secure Borderless Network systems, designed to unify and bring enhanced visibility into the security environment, protect sensitive data, and provide secure access to a remote workforce.

 

 

Secure Borderless Networks Systems
 
Network security Cisco Developer Network partners work with Cisco to build systems that enable customers to address business challenges and common use cases with greater efficiency, while leveraging their Cisco platform.
 
Systems include a validation process to ensure it meets the demands of the marketplace, and includes solution guides with detailed findings from integration testing. The following systems are currently available:
 
  • Security management  
  • Data security
  • Content security
  • Secure mobility
Next steps

Simplifying the Experience: Scheduling and Management for Cisco TelePresence Meetings

 

Cisco TelePresence powers the new way of working, where everyone, everywhere can be more productive through face-to-face collaboration. Welcome to your future, in the office and on the road, from immersive conference rooms especially designed with life size experiences to personal end points on the desk or on the PC allowing for connecting and sharing with co-workers or customers. 

Click here for more information on Cisco TelePresence
 
Cisco TelePresence Manager software makes it easy to schedule, initiate, and manage Cisco TelePresence experiences. As an integral part of the Cisco TelePresence solution, Cisco TelePresence Manager facilitates call scheduling and setup from common enterprise groupware so starting meetings is as simple as pushing a single button.
 
Cisco TelePresence Manager offers two API’s allowing customers to ingrate with any groupware application for scheduling meetings and reporting to gather details on TelePresence meetings and creating metrics. Details are below. 

 

Cisco TelePresence Manager Scheduling API

The Cisco TelePresence Manager Scheduling API gives developers the ability to integrated Enterprise groupware or stand alone calendaring applications to Cisco TelePresence rooms and resources. Cisco TelePresence Manager natively supports Microsoft Exchange and IBM Lotus Notes Domino where this scheduling API is not required.

 
Cisco TelePresence Manager Reporting API

The Cisco TelePresence Manager Reporting API  allows customers or developers to collect details about each TelePresence call for use with a call accounting solution or metrics dashboard showing costs saving with Cisco TelePresence.
Cisco TelePresence AV Integration

 TelePresence AV Integration partners are specialists in the development and implementation of custom communication environments.  These environments combine TelePresence video codecs with other non-Cisco Audio Visual solutions to provide an optimum experience for conference participants.

For details click here; Cisco TelePresence AV Integration

 

 

Connected Grid Ecosystem

Cisco is committed to delivering an end-to-end, IP-based, highly secure communications infrastructure for the smart grid. We invite industry partners from the entire smart grid spectrum to join us in making this vision a reality. The Cisco Developer Network (CDN) for Connected Grid is your first step in partnering with Cisco.

Smart Grid
Energy Management
Standards and Interoperability


 

  • SGIP, IETF, IEEE, SEP, IPSO, IEC


 

 

Cisco Application Velocity is the Borderless Network Service that maximizes the user experience for any app, at any time, and on any device; optimizes resource utilization, and provides application adaptability/survivability.

Application Velocity allows IT professionals to meet or exceed business service level agreements and user expectations through these three solution components:

Visibility & Control for discovery, prioritization, monitoring, and control of applications – Integrated into Routing & Switching

Acceleration & Optimization for app specific acceleration, improved network/link utilization and efficient content distribution

Network & Application Agility for application survivability, route/application adaptability, and for virtualization/cloud enablement

 

 

Cisco Physical Security

Cisco physical security solutions provide broad network-centric capabilities in video surveillance, IP cameras, electronic access control, and incident response and notifications. Our solutions provide end-to-end support for safety and security detection, monitoring and management, and threat response.

Video Surveillance

Cisco Video Surveillance Manager and Cisco Video Surveillance IP cameras help you access real-time and archived video from any camera on the campus network.

Access Control

With Cisco Physical Access Control you manage a schedule for unlocking building doors and indicate who can enter. The application Integrates with Cisco Video Surveillance Manager to increase situational awareness by automatically tagging video when someone swipes an access card.

Incident Response

The Cisco IP Interoperability and Collaboration System (IPICS) solution helps you rapidly respond to incidents, emergencies, and facility events and collaborate with first responders.

Click here to access the Physical Security Technology Center

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Video Data Sheet

Benefits of the Unified Communications Manager Applicance (4:20 min)

Easily Develop IP Telephony Application

The Cisco Unified Application Environment is a collection of services and development tools designed to enable the rapid development, reliable execution and automated management of unified communications applications.

Learn More