Voice and Unified Communications

Voice and Unified Communications

A New Way of Communicating

Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering an easy-to-use, media-rich collaboration experience across business, government agency, and institutional workspaces. Cisco has productized and released many open Advanced Programing Intefaces for developer use and customization to extend business transformation.


Unified Communications Unified Communications

Cisco Unified Communications Interfaces

Cisco Unified Communications can help you create collaborative, adaptive workspaces that build productivity, business agility, security, and competitive advantage no matter where your users are located. Unify the workspace and provide more effective and personal communications with solutions such as:

  • Messaging
  • Voice, video, and Web conferencing
  • Unified communications clients and widgets
Provisioning InterfacesServiceability InterfacesDevice Monitoring & Call Control
Administration XMLServiceability XMLCisco JTAPI
Extension Mobility APICall Detail RecordsCisco TAPI & Wave Driver
 Performance MonitoringCisco WebDialer
IP Phone ApplicationsReal-time Device & CTI InformationUC Express Services Interface
IP Phone ServicesLog Collection 

Service ControlTelephony Protocols
PresenceSNMP/MIBSession Initiation Protocol
Cisco Unified Presence APIs  
  
Voice & Unified Messaging  
Cisco Unity Connection  
MeetingPlace SOAP API (MPSA)  

 

Learn about the products that make up a Cisco Unified Communications solution

Using intelligent presence information, these standards-based applications integrate transparently with your business tools, helping users reach the right people and resources on the first try:

  • Cisco Unified Communications Manager is an enterprise-class IP telephony call-processing system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services.
  • Cisco Unified Personal Communicator offers PC and Mac users voice, video, instant messaging, conferencing, and presence information through a single application.
  • Cisco Unity Connection is a feature-rich voice and integrated-messaging platform based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager.
  • Cisco Unity is a secure, scalable, voice and unified messaging platform
  • Cisco IP Communicator and Cisco Unified Video Advantage provide computers with the rich functions of IP phones, providing high-quality voice and video calling capabilities from every workspace
  • Cisco Unified MeetingPlace is a voice, video, and web conferencing solution for medium to large organizations that is also the on-premises voice conferencing option for WebEx web conferencing.
  • Cisco Unified Presence is a standards-based platform that provides rich presence status and facilitates presence-enabled communications with Cisco Unified Communications.
  • Cisco Unified Mobile Communicator enables real-time collaboration by securely extending unified communication applications and services to mobile and smart phones.
  • Cisco Unified Application Environment is a portfolio of applications and development tools used to transform businesses by integrating unified communications and network services into existing or new business applications.
  • Cisco Unified Communication Manager Express is an advanced IP telephony call-processing system that is embedded in Cisco IOS and runs on the Cisco Integrated Services Routers.  As an embedded service on the ISR routers CUCME provides traditional telephony features as well as advanced capabilities, such as mobility, conferencing services, and TDM and SIP gateway services.

 

Unified Application Environment Unified Application Environment

Easily Develop IP Telephony Applications

The Cisco Unified Application Environment is a collection of services and development tools designed to enable the rapid development, reliable execution and automated management of unified communications applications. Applications and services built with the tools and services provided by the Cisco Unified Application Environment are able to provide traditional enterprise applications with advanced unified communications services like voice, video, presence or messaging..

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