Call Detail Records (CDR) Call Detail Records (CDR)

Call Detail Records (CDRs) and Call Management Records (CMRs, also known as Diagnostic CDRs) are provided within the Cisco CallManager. CDR records are written to a database for use in post-processing activities. These activities include many functions, but will primarily be billing and network analysis.

What Is It? What Is It?

Overview

Explore an expanded overview of CDR and the business benefits it provides

How Do I Get Started? How Do I Get Started?

Getting Started

Learn what is required to download or further develop this technology/API

What Resources Are Available? What Resources Are Available?

CDR Resources

Access a variety of CDR resources to help you utilize this technology

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