There are significant pressures on service providers to maintain service profitability by reducing operating expenses and time to market of new service offerings and delivering these services effectively to their customers. The costs come from integrating the management of new services into an existing OSS framework along with managing the service lifecycle in a production environment.
The Cisco Carrier IP NGN Management Solution (CIMS) addresses these business challenges by reducing the complexity of activating and assuring Carrier Ethernet, Multiprotocol Label Switching (MPLS), and Mobile Transport over Packet (MToP) services and easing the integration costs of adding new network equipment and services into an existing OSS architecture.
Cisco CIMS uses Cisco® Active Network Abstraction (ANA) along with Cisco ANA Network Service Activation and Cisco Info Center to activate, monitor, and assure Carrier Ethernet services without operators needing to know the in-depth technical details of these different service types. Rather than learn different command-line interface (CLI) options and parameters for different device types, ANA allows activation and diagnostic commands to be provided in a wizard-based GUI in which operators enter or select service-specific parameters and then view the results. Therefore the same procedures can be followed using a similar GUI "look and feel" regardless of the actual device CLI (or Simple Network Management Protocol [SNMP]) being executed in the background.
This standardization of procedures reduces the time to train operations staff to quickly support new services irrespective of technology. The ANA APIs can also be used by end-to-end provisioning systems to make device-independent activation requests, thus decoupling the device CLI from the service specifications.
Additionally, Cisco CIMS provides support for IEEE 802.1ag Ethernet Connectivity Fault Management (CFM), a key plank in making Carrier Ethernet a carrier-class system. The solution allows operators to run CFM diagnostic commands through the ANA GUI and supports the processing of Ethernet CFM traps and correlation to end-to-transport services. Additionally, CIMS can be extended to support other key Cisco embedded management features such as IP service-level agreements (IP SLAs), MPLS operation, administration, and maintenance (OAM), and Virtual Circuit Connectivity Verification (VCCV).
- Physical and logical network discovery and inventory
- GUI-based point-and-click service activation
- Alarm reduction, correlation, root-cause analysis, and service impact analysis
- Service dashboard and Ethernet CFM-based diagnostics
- Wide coverage of Cisco platforms, multivendor ready
- Table Lists features and benefits of Cisco CIMS.
Point-and-click, GUI-based service activation
Simplifies and helps ensure a standardized, reliable, and repeatable service activation process regardless of technology and service type
Empowers operators by removing the technical details required for service activation
Includes predefined support for Carrier Ethernet (E-LINE/E-LAN), Layer 3 VPN using Virtual Route Forwarding (VRF) at the provider edges, and MToP (ATM/TDMoMPLS) service activation
Extensible and flexible service definition
Reduces the time to market of new services through simple definition of new services and activation commands
Simplifies service definitions in provisioning systems by decoupling device-specific commands from service definitions
Allows operators to easily see which services have been affected due to problems on the network
Lets operators prioritize work orders based on affected services
Service diagnostics toolkit
Allows operators to run standardized diagnostics regardless of the network and service technology
Enables standardized processes and procedures independent of technical implementations Provides built-in support for Ethernet CFM
Extensive platform support and multivendor “ready”
Provides built-in support for Cisco hardware with regular support updates for Cisco IOS® Software and Cisco IOS XR devices
Multivendor extensibility: Support for third-party hardware can be developed through Cisco Advanced Services.
Northbound APIs (northbound interface)
Eases the cost of integrating the management of new services into the wider OSS architecture to allow reuse of existing components
The Cisco Carrier IP NGN Management Solution incorporates the following product components: