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Hlog button
Answer
3/30/12 5:56 PM
Has anyone been able to create a way to active an Hlog button on your Cius?  
 
We have created a script that runs axltools against the database and changes your Hunt Group status, but it forces a reset of the device (which on the tablet causes a device restart, with the 60 second timer) which takes the device offline for approximately 30 to 45 seconds after that.  
 
Having an actual Hlog button on the device would eliminate this, but it does not seem to be available.  
 
Any thoughts?  
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RE: Hlog button
Answer
4/3/12 5:35 PM as a reply to Glen Haag.
After some research, I don't think there is a good way to interact with hunt groups with Cius:
 
- Not able to find any button or user-facing control for hunt login/logout
- CTI (JTAPI/TAPI) does not support hunt group login/logout (this is where the automated solution would work best)
- AXL hunt group login config (either via updatePhone or using SQL to modify hlogdynamic) does not trigger runtime changes in UCM, and so requires the device to restart to get its updated config
 
 
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