Cius cannot access Android Market http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=4780318 2013-05-26T06:50:32Z 2013-05-26T06:50:32Z HEATH FREEL http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5250233 2012-03-06T22:24:28Z 2012-03-06T22:24:28Z

Great - just finished the upgrade... and I'm back in the Market and AppHQ.... Thanks for the help.

HEATH FREEL 2012-03-06T22:24:28Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5254610 2012-03-06T21:27:26Z 2012-03-06T21:27:26Z

Under Support/Downloads, you can enter 'cius wifi' in the search box, or try this link:   http://www.cisco.com/cisco/software/release.html?mdfid=284010532&catid=278875240&softwareid=284006003&release=9.2%282%29&relind=AVAILABLE&rellifecycle=&reltype=latest   However to access upgrade firmware, you (or someone in your organization) will need to have a Cisco support contract associated with the Cisco.com user ID.  (The CDN Developer Support contract does not provide this entitlement.)    If that's not available, you can use the Cius RAVE lab services (no charge) to register and upgrade the device:   http://developer.cisco.com/web/cius-developer/what-is-rave   If you still want to use the Cius with your local UCM and don't want it to downgrade when you connect, you can specify a fake/invalid firmware load for the device (in the phone config pages of UCM admin.)

David Staudt 2012-03-06T21:27:26Z HEATH FREEL http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5250125 2012-03-06T20:57:42Z 2012-03-06T20:57:42Z

Thanks I'll try that - but Cisco.com? WHERE on Cisco.com....

HEATH FREEL 2012-03-06T20:57:42Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5250107 2012-03-06T20:52:08Z 2012-03-06T20:52:08Z

The Cius firmware is quite old, can you try installing the latest Cius firmware and upgrading (available on Cisco.com?)

David Staudt 2012-03-06T20:52:08Z HEATH FREEL http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5250053 2012-03-06T20:32:09Z 2012-03-06T20:32:09Z

Firmware is - 9.2.1.T37.8SEC Local UCM - running 8.5.1.10000-26

HEATH FREEL 2012-03-06T20:32:09Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5250044 2012-03-06T20:21:56Z 2012-03-06T20:21:56Z

Not aware of any similar issues reported.  I assume the device upgraded to the latest version of firmware (9.2.2.49 I believe?)  Are you registering the device to RAVE or a local UCM?  If local, what UCM version?    

David Staudt 2012-03-06T20:21:56Z HEATH FREEL http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5249930 2012-03-06T19:04:58Z 2012-03-06T19:04:58Z

Yes, Yes and Yes... These were all verified last time. Only a Factory Reset got it all working.... and once again everything else works, but Market and AppHQ does not....

HEATH FREEL 2012-03-06T19:04:58Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5249927 2012-03-06T19:01:51Z 2012-03-06T19:01:51Z

Can you confirm:   - UC Manager setting for the device allows Android Market - Cius is registered to the same UC Manager (phone app is working) - A google account has been created on the device

David Staudt 2012-03-06T19:01:51Z HEATH FREEL http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5249905 2012-03-06T18:52:23Z 2012-03-06T18:52:23Z

So - A factory reset worked - and then after some time - here we go again, No Market and no App HQ....:mad:

HEATH FREEL 2012-03-06T18:52:23Z HEATH FREEL http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4787809 2011-11-21T21:09:40Z 2011-11-21T21:09:40Z

Still no luck after enabling it in Call Manager... Interestingly AppHQ was also disabled - but I could get there.... I'm stuck.

HEATH FREEL 2011-11-21T21:09:40Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4780446 2011-11-19T00:10:16Z 2011-11-19T00:10:16Z

Access to the Android Market is enabled/disabled from the UC Manager admin UI.  It sounds like it is disabled for you.  If you have your own UCM, please check the setting in the device's config page.  If you are using the RAVE lab, please contact them to ensure your device has Android Market (and other developer friendly options) enabled.  If your unit is not yet attached to RAVE, request access here (also get latest firmware update:)   [url=http://developer.cisco.com/web/cius-developer/upgrade-cius-firmware]http://developer.cisco.com/web/cius-developer/upgrade-cius-firmware[/url]    

David Staudt 2011-11-19T00:10:16Z HEATH FREEL http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4780317 2011-11-18T22:57:26Z 2011-11-18T22:57:26Z

cannot access andriod market. error screen flashes by to quickly to read. Have not been able to get anywhere on the Cisco Support Forum so thought I would try here.  This worked when I first got the unit....   Probelm report Attached...   Thanks,   Heath

HEATH FREEL 2011-11-18T22:57:26Z