This main.java sample demonstrates creating a filter mode application to receive skill group statistics.

Here's the source code:

import com.cisco.cti.ctios.cil.CtiOsSession;
import com.cisco.cti.ctios.cil.CtiOs_Enums;
import com.cisco.cti.ctios.util.CtiOs_IKeywordIDs;
import com.cisco.cti.ctios.cil.CtiOs_Enums.SubscriberList;
import com.cisco.cti.ctios.cil.Arguments;
import com.cisco.cti.ctios.util.CtiOs_IKeywordIDs;


import com.cisco.cti.ctios.cil.IGenericEvents;

public class Main implements CtiOs_IKeywordIDs,
CtiOs_Enums.CilError,
CtiOs_Enums.EventID,
CtiOs_Enums.AgentState,
CtiOs_Enums.ButtonEnablement
{

// connection parameter
final String CTIOSA = "localhost";
final int PORTA = 42028;
final String CTIOSB = "localhost";
final int PORTB = 42028;
final int HEARTBEAT = 5;

// skill group parameter
final String SKILL_GRP_Num = "1001"; // use your configured skill group number
final String PERI__ID = "5000"; // use your configured peripheralid

private CtiOsSession session = null;



// main() method execution starts from here
public static void main(String[] args) {

// create and initialise Main class obj
Main testRun = new Main();
}
/** Creates a new instance of Main */
public Main() {
// create new CTIOS session
session = new CtiOsSession();

// create CTI events listner
CTIEventListner eventListner = new CTIEventListner();
// eventListner = new EventSink();

// add event listner to ctios session.
// Here we register to receive agent and session events; therefore,
// in the AddEventListener() method you must use as parameters the field
// CtiOs_Enums.SubscriberList.eAgentList and CtiOs_Enums.SubscriberList.eSessionList.
// Or you can use the CtiOs_Enums.SubscriberList.eAllInOneList.
session.AddEventListener(eventListner,SubscriberList.eAllInOneList);

// set up values of connection parameter
Arguments connectionParam = new Arguments();
connectionParam.SetValue(CtiOs_IKeywordIDs.CTIOS_CTIOSA, CTIOSA);
connectionParam.SetValue(CtiOs_IKeywordIDs.CTIOS_PORTA, PORTA);
connectionParam.SetValue(CtiOs_IKeywordIDs.CTIOS_CTIOSB, CTIOS;
connectionParam.SetValue(CtiOs_IKeywordIDs.CTIOS_PORTB, PORT;
connectionParam.SetValue(CtiOs_IKeywordIDs.CTIOS_HEARTBEAT, HEARTBEAT);

// connect to server
System.out.println("Connecting to server..");
System.out.println("Connection parameters are: "+ connectionParam.toString());
int returnCode = session.Connect(connectionParam);
System.out.println("return code for connect is: " +returnCode);

//Must wait for on connection event to set message filter


}





class CTIEventListner implements IGenericEvents, CtiOs_IKeywordIDs,
CtiOs_Enums.CilError,
CtiOs_Enums.EventID,
CtiOs_Enums.AgentState,
CtiOs_Enums.ButtonEnablement
{
public void SetFilter(){
// set message filter parameter
int returnCode;

// These are some filters I tried. Try your own.
//String filter = S_FILTERTARGET + "=" + eOnNewSkillGroupStatisticsEvent + "," + eAgentStateEvent;
//String filter = S_MESSAGEID + "=" + eAgentStateEvent+","+eOnNewAgentStatisticsEvent;
//String filter = S_MESSAGEID + "=*" ;
//filter = filter + ";"+ S_AGENTID + "=" + "5000";
//filter = filter + ";" + S_FILTERTARGET + "=" + "SkillGroupStats";

// Here's the actual filter for SkillGroupStats
String filter = S_FILTERTARGET + "=" + "SkillGroupStats";

Arguments eventFilterParam = new Arguments();
eventFilterParam.SetValue(CtiOs_IKeywordIDs.CTIOS_FILTER, filter);

// set message filter
System.out.println("Setting message filter..");
System.out.println("Filter parameters are: " +eventFilterParam);
returnCode = session.SetMessageFilter(eventFilterParam);
System.out.println("Set Message Filter rc = " + returnCode);

// set up skill group and peripheral arguments
Arguments skillGrpParam = new Arguments();
skillGrpParam.SetValue(CtiOs_IKeywordIDs.CTIOS_SKILLGROUPNUMBER, SKILL_GRP_Num);
skillGrpParam.SetValue(CtiOs_IKeywordIDs.CTIOS_PERIPHERALID, PERI__ID);

//Enable skill group statistics
System.out.println("Enabling skill group statics..");
System.out.println("Skill group parameters are: " +skillGrpParam.toString());
returnCode = session.EnableSkillGroupStatistics(skillGrpParam);
System.out.println("Enable Skill Group Statistics rc = " + returnCode);
}

// this is the event handler we register to handle events
public void OnEvent(int iEventID, Arguments arguments) {
switch (iEventID) {
case eOnConnection:
System.out.println("**eOnConnection event received");
SetFilter();
break;
case eOnConnectionFailure:
System.out.println("**eOnConnectionFailure event received");
break;
case eOnNewSkillGroupStatisticsEvent:
System.out.println("***eOnNewSkillGroupStatisticsEvent event received");
System.out.println("Skill group info: "+arguments.toString());
System.out.println("PeripheralID: "+ arguments.GetValueString(CtiOs_IKeywordIDs.CTIOS_PERIPHERALID));
System.out.println("AgentsNotReady: "+ arguments.GetValueString(CtiOs_IKeywordIDs.CTIOS_AGENTSNOTREADY));
System.out.println("AgentsNotReady: "+ arguments.GetValueString("AgentsNotReady"));
System.out.println("SkillGroupID: "+ arguments.GetValueString("SkillGroupID"));
System.out.println("TimerInterval: "+ arguments.GetValueString("TimerInterval"));
System.out.println("Statistics: " + arguments.GetValueArray("Statistics"));
Arguments args = arguments.GetValueArray("Statistics");
System.out.println("Statistics: " + args.toString());
System.out.println("AgentsNotReady: " + args.GetValueString("AgentsNotReady"));
break;
case eAgentStateEvent:
System.out.println("***eAgentStateEvent event received");
System.out.println("AgentStateInfo: "+arguments.toString());
break;

case eOnHeartbeat:
System.out.println("HeartBeat event received");
break;
default:
System.out.println("***Unfiltered event received");
System.out.println("Event arguments: " + arguments.toString());

}

}


}

} // Class Main


Here's the output:

Connecting to server..
Connection parameters are: (CtiOsA:localhost CtiOsB:localhost PortA:42028 PortB:
42028 Heartbeat:5)
return code for connect is: 1
***Unfiltered event received
Event arguments: (SystemEventID:15 FailureCode:10 StatusBarMessageffline)
**eOnConnection event received
Setting message filter..
Filter parameters are: (Filter:FilterTarget=SkillGroupStats)
Set Message Filter rc = 1
Enabling skill group statics..
Skill group parameters are: (PeripheralID:5000 SkillGroupNumber:1001)
Enable Skill Group Statistics rc = 1
***Unfiltered event received
Event arguments: (EventTime:0 ConnectionMode:2)
***eOnNewSkillGroupStatisticsEvent event received
Skill group info: (InvokeID:does not exist PeripheralID:5000 SkillGroupNumber:10
01 SkillGroupID:4294967295 UniqueObjectID:skillgroup.5000.1001 MessageID:eOnNewS
killGroupStatisticsEvent StatisticsHandledCallsToday:0 HandledCallsTalkTimeTod
ay:0 AgentsLoggedOn:0 AgentsNotReady:0 AgentsReady:0 AgentsTalkingIn:0 AgentsTal
kingOut:0 AgentsTalkingOther:0 AgentsWorkNotReady:0 AgentsWorkReady:0 AgentsBusy
Other:0 AgentsReserved:0 AgentsHold:0 RouterCallsQNow:0 LongestRouterCallQNow:0)
TimerInterval:10)
PeripheralID: 5000
AgentsNotReady: null
AgentsNotReady: null
SkillGroupID: 4294967295
TimerInterval: 10
Statistics: (HandledCallsToday:0 HandledCallsTalkTimeToday:0 AgentsLoggedOn:0 Ag
entsNotReady:0 AgentsReady:0 AgentsTalkingIn:0 AgentsTalkingOut:0 AgentsTalkingO
ther:0 AgentsWorkNotReady:0 AgentsWorkReady:0 AgentsBusyOther:0 AgentsReserved:0
AgentsHold:0 RouterCallsQNow:0 LongestRouterCallQNow:0)
Statistics: (HandledCallsToday:0 HandledCallsTalkTimeToday:0 AgentsLoggedOn:0 Ag
entsNotReady:0 AgentsReady:0 AgentsTalkingIn:0 AgentsTalkingOut:0 AgentsTalkingO
ther:0 AgentsWorkNotReady:0 AgentsWorkReady:0 AgentsBusyOther:0 AgentsReserved:0
AgentsHold:0 RouterCallsQNow:0 LongestRouterCallQNow:0)
AgentsNotReady: 0
HeartBeat event received
Terminate batch job (Y/N)? y

C:\>