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When do agent statistics for the day get reset?

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The agent statistics for the day from CTIOS appear to get reset (as in the start of the next day) at 6 PM CST, or midnight UCT.  Is there a setting that determines what time the day should end?  I can't find anything in the CTIOS or ICM docs.

CTIOS does not have any setting to determine the time the day should end.

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