Naveen Lohia | Hello, We are trying to connect with CTI OS 8.0 server using the following arguments through Java CIL: rArgSessionConn.SetValue(CTIOS_CTIOSA, "172.19.150.24"); rArgSessionConn.SetValue(CTIOS_PORTA, "42027"); rArgSessionConn.SetValue(CTIOS_HEARTBEAT, "60"); rArgSessionConn.SetValue(CTIOS_CLIENTID, "PGUser4"); rArgSessionConn.SetValue(CTIOS_CLIENTPASSWORD, "Cisco@123"); and getting the following error logs:
03/13/2013 15:14:12.102 CtiOsSession(970110).FailOverConnect, Client connecting to [172.19.150.24], port [42027] 03/13/2013 15:14:12.102 NetPort(11155366).Open, Waiting for Socket to connect... 03/13/2013 15:14:12.796 CilPacket(12285785).ReadFromPort, ERROR: Read invalid packet length (0) from header 03/13/2013 15:14:12.797 CilConnection(13238549).ReadPacket, Socket read error, closing connection 03/13/2013 15:14:12.797 CilConnection(13238549).StopWatchdog, Waiting for watchdog to exit... 03/13/2013 15:14:12.798 CilConnection(13238549).WatchdogThread, Caught Watchdog shutdown event, exiting thread. 03/13/2013 15:14:12.798 CilConnection(13238549).StopWatchdog, Watchdog thread joined. 03/13/2013 15:14:12.799 CilConnection(13238549).ReadPacket, Calling OnLinkFailed( 2 (eTransportError) ) 03/13/2013 15:14:12.799 CilConnection(13238549).ReceiverThread, ReadPacket returned error. Link is presumed closed, Exiting thread. 03/13/2013 15:14:12.800 EventSink.OnConnectionFailure, Connection failed! 03/13/2013 15:14:12.801 CtiOsSession(970110).NotifyConnectionIsLost, Adding system event eSysCTIOSServerOffline 03/13/2013 15:14:12.801 CtiOsSession(970110).OnCtiOsFailure, FAILURE CODE(10) ERROR MESSAGE: CTI OS Server Offline 03/13/2013 15:14:12.802 CtiOsSession(970110).OnCtiOsFailure, Server Connection Status: CTI OS Server Offline From the logs, it seems that the error is due to some SSL settings. Setup is such that we can't make any changes on the server side. Please suggest any method to rectify the same on client side. |