Hi All -
 
We're trying to develop a desktop and present the time the caller spent in queue using the "MeasuredCallQTime" Property value.  The problem is that this value keeps coming to the desktop as "0" (zero).  We have tried flipping the Registry value "MinimizeEventArgs" to 0 and restarting CTIOS Server to no avail.
 
Can anyone confirm whether this parameter is valid in a UCCE environment with CVP?  We tested on UCCE 7.5(4) and CVP 7.0(2), but our target release would be 7.5(6) and CVP 7.0(2).
 
If it is valid, is there another registry switch to enable it besides MinimizeEventArgs?  Is that one even needed?
 
Any help is much appreciated!!
 
 - Bill