<!--[if gte mso 9]><xml>
<officeDocumentSettings>
<o:RelyOnVML />
</officeDocumentSettings>
</xml><![if gte mso 9]><xml>
<w:WordDocument>
<wiew>Normal</wiew>
<w:Zoom>0</w:Zoom>
<w:HyphenationZone>21</w:HyphenationZone>
<wunctuationKerning />
<walidateAgainstSchemas />
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:Compatibility>
<w:BreakWrappedTables />
<w:SnapToGridInCell />
<w:WrapTextWithPunct />
<w:UseAsianBreakRules />
<wontGrowAutofit />
</w:Compatibility>
</w:WordDocument>
</xml><![if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" LatentStyleCount="156">
</w:LatentStyles>
</xml><![if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Tableau Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";
mso-ansi-language0400;
mso-fareast-language0400;
mso-bidi-language0400;}
</style>
<!-->
Hi,
 
Is there an end of life announcement for
CTIOS? My question is related to Finesse. In other words when Finesse will be
the only available agent connection?


Best regards
NL