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Matching calls on CISCO JTAPI and CTIOS

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Matching calls on CISCO JTAPI and CTIOS
cucm callid icmenterpriseuniqueid connectioncallid
Answer
3/23/12 2:14 PM
Hello,
 
I have an aplication which connects to JTAPI API on CUCM and CTIOS in IPCC and i need to match calls between these two APIs.
 
In JTAPI each call has a callId field (example: 7527/1) and in CTIOS each call has the following fields: ConnectionCallID (16784743), UniqueObjectID (call.5000.16784743.210) an ICMEnterpriseUniqueID(icm.150196.295). None of CTIOS fields match callId from JTAPI.
 
How can one get JTAPI callId from CTIOS call so one can be certain that call objects obtained from different APIs represent the same call?

I am attaching a java program which converts CCM GCIDs to ICM Call IDs
Attachments:

I am attaching a java program which converts CCM GCIDs to ICM Call IDs

 
thanks, you're a life saver emoticon.
 
Is this conversion process between CCM GCID and ICM CallID documented anywhere?

No it is not documented anywhere.

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