 Jason Williams | Also, the cvp also will provide its own dins values for calls that are routed using correlation id's
It is some times useful to use this information for tracking calls through the cdr's but has no meaning outside the context of translation routes and correlation ids
On 19 Apr 2012, at 18:21, "Cisco Developer Community Forums" <cdicuser@developer.cisco.com> wrote:
> GEOFFREY THOMPSON has created a new message in the forum "CTIOS Toolkit Questions":
> --------------------------------------------------------------
> ACD – what’s that? ;-)
>
> In a UCCE/CVP deployment (which many of us do), the DNIS from the carrier coming down the trunk is often manipulated with a translation rule on the voice gateway before being sent to CVP.
>
> I know that I do this with my PRIs. So DNIS is meaningless because ICM can never see it, and Dialed Number is everything. The original number that the customer actually called is also not necessarily known.
>
> Regards,
> Geoff
> --
> To respond to this post, please click the following link:
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