Developer Network

Resources

Access API documentation, training materials, and other product/service related resources that are available for CTIOS Toolkit.

There are currently 3 recorded webex training session on Introduction to Cisco CTI and CTIOS:

Introduction to Cisco CTI Chapter 1

Introduction to Cisco CTI Chapter 2

Introduction to Cisco CTI Chapter 3

Release 7.0(0) CTI OS Developer Guide Release 7.0(0).pdf

Release 7.1(1) CTI OS Developers Guide.pdf

Release 7.5(1) CTI OS Developers Guide.pdf

Release 7.2(1) CTI OS Developers Guide.pdf

CTI OS Developers Guide Release 8.5(2).pdf

CTI OS Developers Guide Release 8.0(1).pdf

CTI OS Developers Guide Release 8.5(3).pdf

CTI OS Developer Guide for Cisco UCCE Release 9.0(1).pdf

Multiline Support in UCCE 8.0.docx

Related documentation:

Customer Contact Products

The following Related Services are available:

A CTI Server Simulator is provided "as is" to assist developers in initial development and testing of their application. The simulator, config, and documentation is provide on the CTIOS Install media.