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CTI Server Message Reference Guide (Protocol Version 16) for ICM Enterprise and Hosted Editions, Release 9.0.pdf

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		CTI Server Message Reference Guide (Protocol Version 13) for ICM Enterprise and Hosted Editions, Release 7.2(1).pdf
		19 May 2008: CTI Server Message Reference Guide (Protocol Version 13) for ICM Enterprise and Hosted Editions, Release 7.2(1)

		CTI Svr Msg Ref Gde Prot 16.pdf.pdf
		21 Jun 2012: CTI Server Message Reference Guide (Protocol Version 16) for ICM Enterprise and Hosted Editions, Release 9.0.pdf

		Multiline Support in UCCE 8.0.docx
		28 Feb 2011:

		CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 8.0(1).pdf
		10 Jun 2010: CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 8.0(1)

		CTI Server Message Reference Guide (Protocol Version 15) for ICM 8.5.pdf
		17 Aug 2012: CTI Server Message Reference Guide (Protocol Version 15) for ICM Enterprise and Hosted Editions, Release 8.5(0).pdf

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		23 Apr 2008: CTI Server Architecture.jpg