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CTI Server protocol 14 UCCE 8.0 to support Callmanager Multiline
David Lender
| 27 Jan 2010
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Cisco is coming out with a new line of phones which will supersede / obsolete the existing 79xx models over the next couple of years. The primary issue with supporting RT/RT Lite phones is with required support for Join Across Line(JAL) and Direct Transfer Across Line (DTAL) features, which requires UCCE to monitor multiple lines on agent devices.
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CTI Server Message C-API
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Maran Chandrasekar
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3
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5/30/09
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CTI Server Message C-API
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6/9/09 10:42 AM
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Dear folks,
I need C-API for CTI Server message protocol. Where do I get it?
please let me know.
Thanks,
Maran
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David Lender
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RE: CTI Server Message C-API
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6/11/09 6:18 PM as a reply to Maran Chandrasekar.
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You must have a Developer Services DVCC (Voice Plus)
subscription in order to download the C-API. Note that it only supports
protocol version 8.
Download the C-API here
http://developer.cisco.com/web/ctisc/resources
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