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Cisco is coming out with a new line of phones which will supersede / obsolete the existing 79xx models over the next couple of years. The primary issue with supporting RT/RT Lite phones is with required support for Join Across Line(JAL) and Direct Transfer Across Line (DTAL) features, which requires UCCE to monitor multiple lines on agent devices.
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Optional Floating Fields

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Optional Floating Fields
Answer
8/12/09 10:27 PM
I have a question about the 'optional' floating fields.
Is there a way to know if the information for a specific optional field will be provided (or not)?
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RE: New Message from Frederic Paquet in CTI Server Protocol (GED-188) - CTI
Answer
8/12/09 10:56 PM as a reply to Frederic Paquet.
No.
.
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