Hello David Lender
We had no problems using the Cisco CTISP with Spectrum ACD.
But we do have problem calling CONFERENCE_CALL_REQ when using Aspect ACD.
ControlFailureCode returned is CF_INVALID_CSTA_CALL_IDENTIFIER (11), but we are sure the CallIds are correct.
Our log shows that the Active CallId & the Held CallId both checked out ok, and we in fact have one call active & the other ON HOLD.
You have any ideas?
 
Thanks in advance
 
-PB