How to identify the new Outbound ghost call (a virtual reservation call) http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=1955674 2013-05-22T06:39:51Z 2013-05-22T06:39:51Z Rodrigo Boavida http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=2338732 2010-07-07T04:20:02Z 2010-07-07T04:20:02Z

Hi Hanspeter,   Unfortunately I don't know the to your question. I'm less experienced than you...   And I really need to know how to make the ghost calls through GED 188 into a specific queue/skillgroup.  Could you tell me how could one do such thing?   Also, if you could, I would very much appretiate how could I communicate with the service? Is it socket layer? Some specific structure? Any recomendations?   Many thanks in advance!!      

Rodrigo Boavida 2010-07-07T04:20:02Z Hanspeter Widmer http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=1955673 2010-02-09T14:01:22Z 2010-02-09T14:01:22Z

  In CTIOS below 7.5.6 an Outbound call could be regonized by special call types.   Now, how is it possible the trigger a beginning of a such ghost call (a virtual reservation call) on callBeginEvent?   02/05/10 15:55:06.702  1040  CTIOSOutOptSSoftphone  Thd(2740)  CCtiOsSession: onEvent( eCallBeginEvent ), EnablementMask = ffffffff 02/05/10 15:55:06.702  1040  CTIOSOutOptSSoftphone  Thd(2740)  CCtiOsSession: onEvent, (PeripheralID:5000 PeripheralType:17   ConnectionCallID:2130706458 [b]CallType:6[/b] ServiceNumber:4294967295   ServiceID:4294967295 SkillGroupID:5060 SkillGroupPriority:0   NumNamedVariables:0 NumNamedArrays:0 CampaignID:4294967295   QueryRuleID:4294967295 DNIS:7903 DialedNumber:7903 RouterCallKeyDay:0   RouterCallKeyCallID:0 DeviceID:7903 UniqueObjectID:call.5000.2130706458.7903   CallStatus:65535 MessageID:eCallBeginEvent While the seen [b]CallType:6 [/b]is to general.   Hp  

Hanspeter Widmer 2010-02-09T14:01:22Z