CTI Server, CTI OS , CTI manager http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=2323297 2013-05-22T21:18:44Z 2013-05-22T21:18:44Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4934454 2011-12-23T21:18:32Z 2011-12-23T21:18:32Z

CTI server provides the CTI Protocol and Interfaces to the ICM PG.(Peripheral Gateway). CTI OS connects to CTI Server and provides a set of Client Interface Libraries (CILs) for implementing CTI applications without having to know the particulars of a specific ACD. CTIOS publishes button enablement events for CTIOS Clients to use. CTI Manager is a Callmanager term for the native Callmanager CTI support. Further questions about Callmanager CTI should be directed to one of the Callmanager API support forums.

David Lender 2011-12-23T21:18:32Z Abdul Salam http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=2323296 2010-07-01T07:11:43Z 2010-07-01T07:11:43Z

Could you please help me to have a better understanding of these terms in an ICM perspective. As far as I know CTI manager comes along with CUCM, But rest of the two is always a confusion for me.   Thanks Abdul Salam

Abdul Salam 2010-07-01T07:11:43Z