Java API for UCCX CTI Protocol http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=7233753 2013-05-23T19:06:28Z 2013-05-23T19:06:28Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8555901 2012-11-14T15:07:48Z 2012-11-14T15:07:48Z

There is not a Java API for UCCX CTI protocol. UCCX CTI protocol and CTI Server protocol are both TCP/IP socket based messaging protocols. You may wish to look into using Cisco Finesse which will shortly offer a UCCX version. Finesse is both an agent desktop and a Webservices API. More information about Finesse can be found here http://developer.cisco.com/web/finesse

David Lender 2012-11-14T15:07:48Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7266378 2012-10-02T17:53:44Z 2012-10-02T17:53:44Z

The UCCX and UCCE CTI protocols are socket message based protocols. There is no Java API.

David Lender 2012-10-02T17:53:44Z Sabina Mirauta http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7233752 2012-10-01T13:59:00Z 2012-10-01T13:59:00Z

Hello Cisco, I have the requirement to develop a Java application using the Cisco UCC Express CTI Protocol. Is there a Java API for this like CTIOS for UCCE? I've read the document "Cisco Unified Contact Center Express CTI Protocol Developer Guide" and I didn't find any link to Java... Thank you, Sabina Mirauta  

Sabina Mirauta 2012-10-01T13:59:00Z